31 Dec Basic intelligence

Question 1. Question :

(TCO 2) Almost always listed as important for leadership success is/are ____.

Basic intelligence

Clear and strong values

High level of personal energy

All of the above

Training

Question 2. Question :

(TCO 2) Transformational leaders use _____ and _____ to raise the performance of followers.

Optimism and charm

Knowledge and skill

Preparation and perseverance

Energy and motion

Education and practice

Question 3. Question :

(TCO 2) Concern for others requires _____ and ____, and the result is ____, which is the foundation of ____.

Experience and fortitude; learning; survival

Patience and listening; trust; loyalty

Discussion and contemplation; education; expression

Time and place; emotion; community

None of the above

Question 4. Question :

(TCO 2) Even if the spirit is willing, _____ and _____ are needed to fulfill the tasks of leadership. The leader needs ____.

Strength and stamina; vitality

Money and machines; planning

Manpower and methods; organization

Order and materials; control

None of the above

Question 5. Question :

(TCO 2) Successful leaders today function more as _____ and ____, and less as ______ and ____.

Facilitators and teachers; enforcers and disciplinarians

Experts and performers; coaches and guides

Goal-directed and bottom-line oriented; considerate and supportive

Tellers and doers; askers and helpers

None of the above

Question 6. Question :

(TCO 2) Different kinds of intelligence include all of the following except:

Verbal/linguistic

Logical/mathematical

Visual/spatial

Bodily/kinesthetic

Memory/recall

Question 7. Question :

(TCO 2) _____ advocated a _____ style of leadership and _____ advocated a _____ style of leadership.

Jefferson; directive; Eisenhower; non-directive

Machiavelli; directive; Lao-Tzu; non-directive

Eisenhower; directive; Patton; non-directive

Lao-Tzu; directive; Elizabeth I; non-directive

Patton; directive; Jefferson; non-directive

Question 8. Question :

(TCO 2) _____ describes how difficult the leader’s job can be: “Since no important decision ever pleases everyone in an organization, the leader must also absorb the displeasure, and sometimes the severe hostility, of those who would have taken a different course.”

Peter Drucker

Margaret Wheatley

Chris Argyris

Douglas McGregor

Ken Blanchard

Question 9. Question :

(TCO 2) In the passage, “He Made Me Feel Important,” Vince Lombardi influenced his players because of his:

Physical size

Charismatic personality

Native intelligence

Personal insecurity

Job knowledge

Question 10. Question :

(TCO 2) An important factor in determining leadership effectiveness is _____ based on preferred styles of leading and following.

The number used

Income and geography

Size and distance

Leader-follower compatibility

All of the above

Question 11. Question :

(TCO 5) The _____ reports U.S. companies are experiencing _____ results using quality improvement efforts to improve business performance.

“Wall Street Journal”; negative

“Business Roundtable”; mixed

Harvard Business School; positive

Government Accountability Office; positive

None of the above

1. Question :

(TCO 2) All of the following are important qualities of leadership except:

Ability

Stability

Persistence

Charisma

Seniority

Question 2. Question :

(TCO 2) Todd McFarlane’s leadership success could be traced to:

Business location and financial management

Willingness to take a risk and focus on what he could control

Start up capital and delegation skills

Question 3. Question :

(TCO 3) A leader’s use of _____ and _____ is effective only for a short period of time.

Psychological size and overbearance

Experience and skill

Patience and understanding

Knowledge and ability

None of the above

Question 4. Question :

(TCO 3) A _____ report identifies signs of the need for employee participation including ____, ____, ____.

Rand Corporation; turnover, grievances, and strikes

Harvard; waste, absenteeism, and lack of interest

BNA; communication breakdown, lack of teamwork, and high cost

Brookings Institution; lack of trust, low pride, and poor quality

MIT; lack of loyalty, inefficiency, and poor service

Question 5. Question :

(TCO 5) Total Quality Management (TQM) is a cooperative form of _____ that energizes employees and tears down walls.

Empowerment

Participative leadership

Both a and b

None of the above

Question 6. Question :

(TCO 3) Robert Greenleaf describes servant leadership as:

Aggressive leadership

An excuse for manipulation

The relationship between an all-knowing leader and dependent followers

A calling to serve

None of the above

Question 7. Question :

(TCO 3) Through _____ and ____, the older community passes on ethics to young people.

Modeling and socialization

Command and control

Self-study and self-leadership

Rules and regulations

Preaching and teaching

Question 8. Question :

(TCO 5) The self-fulfilled person possesses all of the following except:

Intimacy

Goal-directedness

Accurate perception of reality

No need for privacy

Question 9. Question :

(TCO 5) Survival needs that motivate behavior include all of the following except:

Sleep

Exercise

Shelter

Respect

Food

Question 10. Question :

(TCO 5) The highest need possible is:

Social

Self-fulfillment

Self-esteem

Security

Question 11. Question :

(TCO 3) The participative leadership process involves:

A luxury of time and attention few leaders can afford

Involving people, leading to understanding, leading to commitment

The style of a weak and ineffectual leader

Giving over power and ultimate responsibility to front-line people

None of the above

1. Question :

(TCO 5) Characteristics of the self-fulfilled person include:

Accurate perception of reality

Intimacy

Personal autonomy

Goal directedness

All of the above

Question 2. Question :

(TCO 5) The _____ motivational level is closely related to the nature of the work and depends on aspects of the job itself for satisfaction.

First

Second

Third

Fourth

Question 3. Question :

(TCO 1) Daniel Goleman explains that although _____ are important for effective leadership, _____ is essential.

Practical skills; theory

Books and school; experience

People skills; job knowledge

Trust and respect; training

Technical skills; emotional intelligence

Question 4. Question :

(TCO 5) A satisfied need ____.

Leads to lethargy

Is a motivator

Is not a motivator

Increases energy

None of the above

Question 5. Question :

(TCO 5) Proven policies and techniques that have positive effects on employee morale include all of the following except:

Introduce a group bonus plan

Increase the amount and types of group interaction

Assign whole tasks, including preparatory and finishing work

Eliminate rewards based on job classification

Reduce the number of hierarchical levels

Allow workers to determine their own work methods

Question 6. Question :

(TCO 5) If more than _______ percent of your job is painful, there is a morale problem.

Five

10

15

20

Question 7. Question :

(TCO 5) All of the following are included in Robert Cole’s principles that empower people except:

Trust in people

Invest in people

Recognize accomplishments

View individual work as more important than the collective effort

Question 8. Question :

(TCO 5) Unempowered is to empowered as:

Leader decides policy; people ignore policy

Roles and responsibilities defined by leader; roles and responsibilities conflicting and unclear

Check with leaders on all decisions; check with those affected on decisions

Work together to determine a standard; not concerned with standards

Leader writes performance plan; there is no performance plan

Question 9. Question :

(TCO 5) (1) Define and (2) discuss the five sources and types of power (10 points). (3) Using these sources of power, illustrate clearly how a boss (or a teacher) has used their power over you in the past that either went well or did not (10 points).

Question 10. Question :

(TCO 1,4)

(1) Describe the power and influence the use of effective words has in motivation and leadership. Please use specific examples from your personal experience.

(2) Describe the role of a participative leader who works with employees and does NOT impose solutions.