01 Jan they are less efficient

Module 1 Discussion
How does human capital provide a basis for competitive advantage? What are the five characteristics of high-involvement management, and what evidence exists to support the effectiveness of this approach?

Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format. Post your initial response to the discussion questionno later than Thursday 11:59 PM EST/EDT.

Saint MGT412 module 2 discussion
Module 2 Discussion
Go to YouTube and watch clips of the movie,Outsourced. Pay close attention to clips that represent “cultural nuances and employee motivation.” Provide at least three cultural nuances brought out in the film and differentiate between the portrayal of a typical American worker and that of the typical Indian worker in terms of values, ethics, and cultural characteristics. One of Todd’s goals was to get his staff to work more efficiently. What did Todd realize would motivate his staff to work more efficiently?

Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format. Post your initial response to the discussion questionno later than Thursday 11:59 PM EST/EDT.

Saint MGT412 module 3 discussion
Module 3 Discussion
What factors influence the way we perceive people? How might these factors influence the judgments an interviewer makes about a job applicant?

Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format.Post your initial response to the discussion questionno later than Thursday 11:59 PM EST/EDT.

Saint MGT412 module 4 discussion
Module 4 Discussion
What do we mean by stress? What are the general causes of workplace stress according to the demand-control model and the effort-reward imbalance model? Explain each model and compare and contrast.

Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format.Post your initial response to the discussion questionno later than Thursday 11:59 PM EST/EDT.

Saint MGT412 module 5 discussion
Module 5 Discussion
How would you describe an effective communication process? Provide an example. What are the six individual barriers to effective communication?

Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format.Post your initial response to the discussion questionno later than Thursday 11:59 PM EST/EDT.

Saint MGT412 module 6 discussion
Module 6 Discussion
Should associates be required to work in teams if they prefer not to do so; that is, if they prefer to be evaluated based only on their individual efforts? What are the implications of allowing people such choices?

Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format.Post your initial response to the discussion questionno later than Thursday 11:59 PM EST/EDT.

Saint MGT412 module 7 discussion
Module 7 Discussion
Under what circumstances can conflict be functional? When is conflict dysfunctional? Which of the basic types of conflict are likely to be dysfunctional, and why?

Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format.Post your initial response to the discussion questionno later than Thursday 11:59 PM EST/EDT.

Saint MGT412 module 8 discussion
Module 8 Discussion
Each team should choose one team member and post the team simulation report to the discussion area in this module. Review and critique at least two final team reports and provide constructive feedback about your findings.

Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format.Post your initial response to the discussion questionno later than Thursday 11:59 PM EST/EDT.

Saint MGT412 Module 2 Homework 2

Clickhereto visit Managing Cultural Differences. This website discusses cultural differences affecting businesses. Write a 1- to 2-page essay on your findings.

Note that 1 to 2 pages means 1 to 2 pages of double-spaced written material with 1-inch margins left, right, top and bottom, and Times New Roman, 12-point font. The cover sheet or long quotations will not count toward the 1 to 2 pages. See the Composition Grading Criteria link in the Course Home menu for complete details on evaluation criteria.

Submit this assignment to the Dropboxno later than Sunday 11:59 PM EST/EDT. (The Dropbox is linked to Turnitin.)

Saint MGT412 Module 3 Homework 3
For this module, you are required to write a paper 2 to 3 pages in length, using APA style. Note that 2 to 3 pages means 2 to 3 pages of double-spaced written material with 1-inch margins left, right, top and bottom, and Times New Roman, 12-point font. The cover sheet or long quotations will not count toward the 2 to 3 pages. See the Composition Grading Criteria link in the Course Home menu for complete details on evaluation criteria.

Topic: People are often the most valuable resource of a company. Describe how emotions, personalities, and attitudes affect employees and employers in an organization and then assess and evaluate how a company might reflect the Benedictine value of responsible stewardship in relationship to its people.

Submit this assignment to the Dropboxno later than Sunday 11:59 PM EST/EDT. (The Dropbox is linked to Turnitin.)

Saint MGT412 Module 5 Project
Students are required to write a 4- to 6-page research paper.Click hereto view complete instructions regarding the project.

Submit this assignment to the Dropboxno later than Sunday 11:59 PM EST/EDT.(The Dropbox is linked to Turnitin.)

Saint MGT412 module 2 quiz 1
Question 1. Question :

___________ are principles of proper conduct focused on issues such as corruption, exploitation of labor and environmental impact.

Transnational ethics

World ethics

International ethics

Domestic ethics

Universal ethics

Question 2. Question :

In a global economy _______ move freely across national borders.

products

services

people

financial capital

All of the above are correct

Question 3. Question :

U.S. federal laws prohibit employers from discriminating against employees or applicants on the basis of:

national origin.

religion.

disability.

color.

all of the above

Question 4. Question :

As globalization increases, the need for __________ increases.

affirmative action programs

diversity management

brainstorming

climate oriented teamwork

Question 5. Question :

__________ and ______________ have many opportunities for international exposure and experiences in firms that use a transnational approach.

Individual associates; managers

Managers; upper management

Individual associates; upper management

Managers; senior management

Associates; senior management

Question 6. Question :

Individualism is the degree to which members of society are comfortable focusing on personal goals and being rewarded for personal efforts and outcomes.

True False

Question 7. Question :

The positive effects of diversity help organizations build a competitive advantage.

True False

Question 8. Question :

The sum of the skills, knowledge and general attributes of the people in an organization is its human capital.

True False

Question 9. Question :

Organizations using a strategic approach in managing diversity train their managers to build exclusive work environments.

True False

Question 10. Question :

Firms following a global strategy offer standardized products and services in the countries in which they are not active.

True False

Saint MGT412 module 3 quiz 2
1. Question :

The process of deciding what caused a behavior is known as:

attribution.

overlearning.

perception.

internal perception.

external perception.

Question 2. Question :

The basic goal of OB Mod is to:

train associates.

compensate associates.

motivate associates.

improve task performance.

Both A and B.

Question 3. Question :

Achievement motivation and approval motivation are examples of personality concepts that reflect individual _______, rather than thought processes.

wants

preference

needs

perception

none of the above

Question 4. Question :

It is well documented that people associate those who are physically _________ with positive qualities and those who are unattractive with negative qualities.

oriented

attractive

fit

unattractive

active

Question 5. Question :

_________ means that the employee is committed to the organization because they do not have any better opportunities.

Affective commitment

Normative commitment

Continuance commitment

Dissonant commitment

Discerning commitment

Question 6. Question :

Learning refers to relatively ________ changes in human capabilities.

permanent

temporary

intermittent

both B and C

Both A and B

Question 7. Question :

Assuming that most other people have the same values and beliefs as we do is known as:

stereotyping.

prejudging.

predisposing.

projecting.

none of the above.

Question 8. Question :

Learning is defined as a process through which individuals keep their behavior the same based on positive or negative experiences in a situation.

True False

Question 9. Question :

Personality traits are major determinants of one’s intelligence.

True False

Question 10. Question :

Learning refers to relatively permanent changes in human capabilities as a result of experience.

True False

Saint MGT412 module 4 mid term exam
Question 1. Question :

Learning refers to relatively ________ changes in human capabilities.

permanent

temporary

intermittent

both B and C

both A and B

Question 2. Question :

___________ are principles of proper conduct focused on issues such as corruption, exploitation of labor, and environmental impact.

Transnational ethics

World ethics

International ethics

Domestic ethics

Universal ethics

Question 3. Question :

Emotions are ________ reactions that have both a physical and mental component.

simplistic

complex

unreliable

temporary

inconsistent

Question 4. Question :

An example of an individual difference would be:

personality

intelligence

emotions

attitude

all of the above are correct

Question 5. Question :

Burnout occurs when the job requires that you work closely with ____.

others

friends

family

external rewards

internal rewards

Question 6. Question :

Emotional intelligence is a conglomeration of:

social skills

personality traits

dissonance factors

acuity factors

both A and B are correct

Question 7. Question :

Which of the following is an example of a job environment factor?

lighting

temperature

noise

office arrangements

all of the above

Question 8. Question :

To be competitive, organizations must have associates and managers who can effectively

learn

grow

compensate others

discern

both A and B

Question 9. Question :

International ethics focus on:

corruption

exploitation of labor

environmental impact

all of the above are correct

none of the above

Question 10. Question :

Information sharing involves sharing of ______.

material costs

costs of turnover

absenteeism

initiatives

all of the following are correct

Question 11. Question :

A work-related stressor is:

role conflict

role ambiguity

work overload

job security

all of the above

Question 12. Question :

In a global economy _______ move freely across national borders.

products

services

people

financial capital

all of the above are correct

Question 13. Question :

Identify the five categories of motivation practices managers can use to motivate associates, and give an example that demonstrates how each category can be used.

Question 14. Question :

Explain how differences in levels of hardiness, self-esteem, and Type A versus Type B personality influence how an individual reacts to stress.

Question 15. Question :

Define the concept of an “attitude” and that of “personality.” Explain how these concepts are similar and different.

Question 16. Question :

Discuss the difference between a stereotype, prejudice and discrimination. Next, cite (list) two federal laws that help to alleviate two different forms of employee or job applicant discrimination.

Saint MGT412 Module 6 Quiz 3
Question 1. Question :

Information distortion can be:

Intentional

Supressed

Unintentional

both A and C

none of the above

Question 2. Question :

Leaders can display ________.

both transactional and transformational leadership

transactional, but not transformational leadership

transformational, but not transactional leadership

charismatic, but not transformational leadership

transformational, but not charismatic leadership

Question 3. Question :

A ________ point can be a goal, a minimum acceptable level of performance that is used to judge one’s current standing.

maximum

minimum

reference

beacon

perceptual

Question 4. Question :

Communication systems in organizations affect:

reduced costs

productivity

quality services

absenteeism

all of the above are correct

Question 5. Question :

Language fluency is one dimension of what is known as:

cultural fluency

interpersonal fluency

centralized fluency

decentralized fluency

lateralized fluency

Question 6. Question :

________ behavior is more difficult to control than _______ behavior.

Nonverbal; verbal

Verbal; nonverbal

Interpersonal; nonverbal

Nonverbal; interpersonal

none of the above

Question 7. Question :

________ are affective states disconnected from any particular event or stimulus.

Moods

Regrets

Emotions

Attitudes

none of the above

Question 8. Question :

Decisions are:

motivators

cognitive factors

perceptive factors

mediums

choices

Question 9. Question :

Leaders:

provide direction

influence others

provide information

resolve conflicts

all of the above are correct

Question 10. Question :

___________ leadership behavior is characterized by being friendly and showing concern for well-being and needs.

Directive

Supportive

Achievement-oriented

Participative

Cooperative

Saint MGT412 Module 7 Quiz 4
Question 1. Question :

________ groups are groups formed spontaneously by people who share interests.

Formal

Informal

Virtual

Temporary

Identity

Question 2. Question :

A virtual team is made up of associates who work together as a team but are separated by:

time

distance

organizational structure

all of the above

none of the above

Question 3. Question :

Organizational ________ is a fact of life in most organizations.

skill

aggression

politics

dependency

externalizing

Question 4. Question :

The first stage of the team development process is:

norming

performing

forming

storming

none of the above

Question 5. Question :

Group members who band together to promote organizational diversity are using which political tactic?

ingratiation

coalition

pressure

exchange

personal appeal

Question 6. Question :

_________ conflict occurs over work content, tasks, and task goals.

Functional

Substantive

Procedural

Personal

Executive

Question 7. Question :

All of the following are examples of functional teams EXCEPT:

production teams

service teams

management teams

project teams

cognitive teams

Question 8. Question :

The second stage of the team development process is:

norming

performing

forming

storming

none of the above

Question 9. Question :

People derive _______ power from the positions they hold in the organization.

legitimate

expert

optimal

referent

externalizing

Question 10. Question :

Conflict is a _______ in which one party perceives that its interests are being opposed by another party.

game

process

structure

scope

discernment

Saint MGT412 Module 8 final exam
1. Question :

To successfully bring about shifts in associates’ and managers’ behaviors during organizational change, leaders must:

maintain high levels of efficiency to counterbalance expenses for change.

call attention to successes and failures in attempts at change.

encourage anecdotal record keeping to measure results of change.

provide clear procedural instructions to avoid mistakes.

provide resources and training for change.

Question 2. Question :

The path-goal leadership theory implies that leaders might need to:

treat individuals all the same within the same organization

treat individuals differently within the same organization

motivate all individuals

influence all individuals

transform all individuals

Question 3. Question :

Individuals in positive moods:

neglect the details of decision situations.

consider a broader range of ideas.

are less conservative.

may lead to more creativity.

all of the above.

Question 4. Question :

Values most commonly associated with organization development are:

empowerment and cooperation.

growth and competition.

charity and resourcefulness.

hard work and loyalty.

fairness and mutual benefit.

Question 5. Question :

Strategy plays a(n) __________ role in organizational structure.

simple

important

diversified

weak

none of the above

Question 6. Question :

All of us have _________ surrounding our bodies.

private space

personal space

documented space

calculated space

direct space

Question 7. Question :

Diversity has the best effects when the team’s tasks require:

innovation.

creativity.

Both A and B.

perceptual ability.

none of the above.

Question 8. Question :

Which of the following is a cause of conflict?

communication factors

structural factors

cognitive factors

individual characteristics

All of the above are causes

Question 9. Question :

Which of the following is an element of structure that addresses integration?

slack resources

self-contained tasks

information technology

lateral relations

All of the above are correct

Question 10. Question :

_______ bring values to an organization.

Individuals

Competitors

Cooperators

Individualists

none of the above

Question 11. Question :

_______ occurs when both parties give in to some degree on an issue or set of issues.

Cooperation

Competition

Interdependency

Compromise

Internalizing

Question 12. Question :

Which of the following is not a source of external pressure for change?

life-force changes

changes in societal values

growing international interdependency

shifting political dynamics

government regulation

Question 13. Question :

Explain the difference between transactional leadership and transformational leadership.

Question 14. Question :

Identify each of the three phases in the change process as defined by Lewin, and provide an example of an activity related to each stage.

Question 15. Question :

Define personal, substantive, and procedural conflict. Describe a situation from work or school where you experienced either 1) the negative effects of unresolved personal or procedural conflict, or 2) the positive effect of substantive conflict.

Question 16. Question :

Identify the four types of skills focused on by team building training. Describe how training in each of these skills might help improve team performance on a class or work project. Identify at least one skill you currently have, and one skill you would like to improve upon.

Saint MGT412 module 1 Self Assessment

Question 1. Question : ______ is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.

Organizational development

Human Resources Management

Organizational behavior

People management

Corporate strategy

Question 2. Question : There are _____ simple and universal principles that explain organizational behavior.

an infinity of

absolutely no

a confusing array of

fourteen

few if any

Question 3. Question : Which of Luthans’ managerial activities involves socializing, politicking, and interacting with outsiders?

traditional management

communicating

human resource management

networking

investing

Question 4. Question : Which of the following is not a core topic of organizational behavior?

motivation

attitude development

conflict

resource allocation

work design

Question 5. Question : How is the science of organizational behavior different from sciences such as physics and chemistry?

OB accepts intuitive explanations of the phenomena it studies.

Much of the data used in OB is collected by scientists working in different, but related, fields.

OB does not seek unifying underlying principles for the phenomena it studies.

Most people have preconceived notions about the phenomena studied by OB.

The findings of OB are not based upon data gathered under controlled conditions and measured and interpreted in a rigorous manner.

Question 6. Question : Group behavior, power, and conflict are central areas of study for _____.

archaeologists

sociologists

anthropologists

social psychologists

operations analysts

Question 7. Question : The OB topic of motivation has been most influenced by which behavioral science discipline?

psychology

social psychology

sociology

political science

corporate strategy

Question 8. Question : A manager is valued by her colleagues for her ability to perform effective break-even analysis on upcoming ventures. In this case, her colleagues value her for competencies that fall within which of Katz’s essential management skills categories?

technical

communication

human

conceptual

education

Question 9. Question : Over the past three decades, business schools have added required courses on people skills to many of their curricula. Why have they done this?

managers no longer need technical skills in subjects such as economics and accounting to succeed

there is an increased emphasis in controlling employee behavior in the workplace

managers need to understand human behavior if they are to be effective

these skills enable managers to effectively lead human resources departments

a manager with good people skills can help create a pleasant workplace

Question 10. Question : Studies of communication in U.S. managers indicate what about those managers who seek information from colleagues and employees?

they are rapidly promoted

they are generally more popular

they are less efficient as leaders

they are generally given fewer promotions, raises and other rewards

they are generally more effective managers