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HCA455 Organizational Behavior

HCA455 Organizational Behavior and Leadership in Health Care

Week 1 Discussion

DQ1 Complete the X-Y Questionnaire located at the end of chapter 1 in Organization Behavior in Health Care. Write a summary of your self-evaluation. Why it is important for managers and leaders to understand organizational behavior? What are the advantages of understanding one’s management style for managers, leaders, and the organization?

DQ2 Research three major challenges facing today’s health care organizations. Compare the corporate culture of a company like Google or Intel with more traditional corporate cultures. Do you think corporate cultures like Google or Intel could work in the health care field and help resolve some the challenges health care organizations currently face? Why or why not?

HCA455 Organizational Behavior and Leadership in Health Care
Week 2 Discussion

DQ1 After reading the Hospital scenario in the “Allied Health Community” media, identify which manager has stronger leadership characteristics? Does either manager demonstrate a contemporary leadership style, and if so which one?

DQ2 Watch “Drew Dudley – Everyday Leadership” on TEDTalks. What were you able to take away from this video that you could apply to your current profession/education? Describe a time when you were inspired to follow a leader. What characteristics made the leader effective?

HCA455 Organizational Behavior and Leadership in Health Care
Week 3 Discussion

DQ1 Select one type of reinforcement available in the health care environment that managers can use to change an employee’s behavior. Describe its application supported by theory. Why is it necessary to have reinforcement? What happens if the organization chooses the wrong type of reinforcement?

DQ2 Discuss the connection of Maslow’s hierarchy of needs to the environment of a health care workplace. As a manager, describe how you could utilize the tiers to attract and retain employees.

HCA455 Organizational Behavior and Leadership in Health Care
Week 4 Discussion

DQ1 As you read the Transitional Care scenario in the “Allied Health Community” media for Topic 4, did you see more leadership qualities or management qualities? What differentiates between a manager and a leader? In your experience, which has a more positive impact on individuals, leadership or management?

DQ2 Review Feilder’s contingency model, located in chapter 10 of your textbook, Organization Behavior in Health Care. Discuss the assumption in the model that leadership is “fixed” and how this would impact a health care environment. Is this model the most appropriate for a health care environment? Why? Provide an example of how you have seen this model used.

HCA455 Organizational Behavior and Leadership in Health Care
Week 5 Discussion

DQ1 Read the Community Care Scenario in the “Allied Health Community” media for Topic 5. Discuss various approaches that can support effective team development. For example, how could each team member’s strengths have a positive impact on the group? What changes are necessary in order to achieve an effective outcome?

DQ2 Describe the four characteristics that define a group and provide examples of nongroups and groups within a health care environment. What types of groups are utilized in your organization? Be specific and make sure to look at your organization as a whole.

HCA455 Organizational Behavior and Leadership in Health Care
Week 6 Discussion

DQ1 After you have viewed the Primary Care Provider scenario for the “Allied Health Community” media for Topic 6, identify the critical events where the change process broke down. What could have been put in place to avoid such breakdowns?

DQ2 Discuss how you would describe the role of organizational development (OD) in a professional health care environment? What skills are necessary for the OD practitioner in a health care environment? How are these skills similar or different from other professions?

HCA455 Organizational Behavior and Leadership in Health Care
Week 7 Discussion

DQ1 Look at the Home Care scenario in the “Allied Health Community” media. Identify the types of conflict that were happening with in the meeting. Identify the decision-making models that were used.

DQ2 Describe the four basic types of conflict and provide examples of each in a health care environment. For each of the types of conflict, provide a type of negotiation that can be utilized effectively for resolution. Explain why you feel that each is the best type of negotiation in relation to the given conflict.

HCA455 Organizational Behavior and Leadership in Health Care
Week 8 Discussion

DQ1 Identify a major challenge to today’s health care organization. Outline the challenges and describe how you think it should be addressed.

DQ2 What is the business perspective for inclusion of diversity management in a health care environment? How has diversity management been addressed in your organization?

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