06 Jan After reviewing the required

DOC650 Technology and Business Process Improvement

Module 3 Case

LEARNING ORGANIZATIONAL PROCESSES

Assignment Overview

This Case Assignment focuses on phenomena within an organization that enable or hinder learning about business process. The discussion is one from a scholarly perspective, not from any given organization.

Case Assignment

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time the optional reading), write a 5-page paper addressing the following questions/topics:

What are professional development activities and organizational development activities according to Blau et al, (2008); what are the differences between the two?

Explain/describe and contrast organizational learning mechanisms according to Clifford and Thope (2007), as well as Bleu et al (2008).

What are individual-level factors that deter from learning about processes according to Ng et al., 2006 and Orpen, 1997? Find 1 or 2 external sources if you can, and compare them to those identified by these authors.

Explain organizational environment issues that deter learning about processes. Compare and contrast the works of Alderfer & Smith, 1982 and Ashforth & Mael, 1989, as well as 1 or 2 external sources.

Summarize your findings on why individuals learn about processes in organizations or are hindered from learning within organizations.

DOC650 Technology and Business Process Improvement

Module 3 SLP

LEARNING ORGANIZATIONAL PROCESSES

This SLP assignment focuses on demonstrating practical application of the concepts discussed in a case.

The student will demonstrate understanding of what an organization and business process are, to include describing the relationship between organizational structure and business processes. The discussion is one from a practical perspective using a specific organization as the focus of the discussion.

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time the optional reading), and using the work accomplished in the case, select a specific organization and write a 3-page paper addressing the following areas:

What organizational development activities did you witness?

Describe organizational learning mechanisms used in the organization. Did the organization specifically train individuals on the IT systems to support the processes of the organization?

Did some individuals display personal factors that deterred them from learning?

Did any parts of the organization display issues that deterred learning?