06 Jan Compare and contrast,
DOC650 Technology and Business Process Improvement
Module 2 Case
GENERIC TYPES OF BUSINESS PROCESSES AND IT SYSTEMS
Assignment Overview
This Case Assignment focuses on understanding different levels of an organization and different classes of process. The discussion is one from a scholarly perspective, not from any given organization.
Case Assignment
Paste these instructions on the cover page of your case paper, using a small font.
After reviewing the required reading for this module (and if you have time, the optional reading) write a 5-page paper addressing the following questions/topics:
What are at least three levels of an organization, regardless of structure?
Compare and contrast, according to Davenport (1993) and Dickenson (2003), the generic levels or types of processes (tasks or routines) within an organization.
According to Davenport and Short (1990), what types of organizational processes work within and across organizational boundaries?
According to Van de Ven and Delbecq (1974), what are the two dimensions that a process (task) may demonstrate?
According to Wijnberg, N.M., Van Den Ende, J., De Wit, O. (2002), what types of decisions are made at the three different levels of the organizations and how does IT enable these decisions (please use figure 1 in this document as a reference for discussion)?
Articulate the importance of the five basic components of a business process (IDEF0) according to business process engineers (why are these needed?); present and defend your opinion on what would happen if anyone is removed.
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