06 Jan Explain why and how technology

DOC650 Technology and Business Process Improvement

Module 1 Case

ORGANIZATIONS, BUSINESS PROCESSES, AND IT SYSTEMS RELATIONSHIPS.

Assignment Overview

This Case Assignment focuses on understanding what an organization is and what business processes are to describe the relationship between organizational structures and business processes. Note that the discussion throughout this case is generic and from a scholarly perspective, not from the perspective of any given organization.

Case Assignment

Paste these instructions on the cover page of your case paper, using a small font.

After reviewing the required reading for this module (and if you have time, the optional reading), write a 5-page paper addressing the following five questions:

What is an organization?

What is a business process?

What generic types of structures can organizations operate under?

Why do organizations execute business processes?

Why do organizations use technology to accomplish business processes?

Important: Note that depending on the author, a process may be referred to as an activity or a task. For the purpose of this module, assume they are synonymous unless the definition used by a specific author has the word activity or task inside.

You should consider approaching the question as follows:

Identify definitions of an organization by various other scholars or practitioners, and discuss the similarities and differences in the definitions. You must use the background reading and/or search for scholarly articles using the school’s academic search tool. Do not use the dictionary.

Identify definitions of business processes (which may be referred to as tasks or activities by some) and the types of business processes discussed by past researchers. You must use the background reading and/or search for scholarly articles using the school academic search tool. Explain the similarities and differences in the definition.

Explain the relationship between an organization, various parts of an organization, and business processes.

Explain why and how technology is used within organizations to accomplish business processes.

DOC650 Technology and Business Process Improvement

Module 1 SLP

ORGANIZATIONS, BUSINESS PROCESSES, AND IT SYSTEMS RELATIONSHIPS.

This SLP assignment focuses on demonstrating practical application of the concepts discussed in a case. The student will demonstrate understanding of what organizations and businesses process, and discuss the relationship between organizational structure and business processes. The discussion is one from a practical perspective.

Paste these instructions on the cover page of your paper, using a small font.

After reviewing the required reading for this module (and if you have time, the optional reading), and using the work completed in the case, select a specific organization and write a 3-page paper addressing the following:

What does the organization do? (i.e., What types of products or services does it provide?) Note that the organization could be For-Profit, Non-Profit, or Government.

What is the structure of this organization? Why do you think it was selected?

Discuss one or more high level processes the organization accomplishes? Which department do you think is the lead for this process?

Discuss one or more information technology systems used to accomplish the processes identified in “c” above. Why do they use information technology? Who are the participants that use the identified tool?

You are encouraged to use the SAME terms and sources as the case for the generic parts of your paper and specific sources related to the organization you identified, if they are publicly available.