11 Jan • A. have his or her employees

Online Exam 1_01
Part 1 of 1
Question 1 of 200.0/ 5.0 PointsWhich of the following is an example of HR management’s changing role?
• A. HR managers must measurably improve organizational performance.• B. HR managers must represent the organization even when they are off the clock.• C. HR managers must be individually centered so as to ensure that there will be no favoritism.• D. None of the above.

Question 2 of 205.0/ 5.0 PointsThe term __________ refers to the standards someone uses to decide what his or her conduct should be.
• A. morals• B. ethics• C. autonomy• D. responsibility

Question 3 of 205.0/ 5.0 PointsA __________ is a company’s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage.
• A. mission statement• B. strategy• C. tactic• D. scorecard

Question 4 of 205.0/ 5.0 PointsEffective human resource management could include all of the following responsibilities except:
• A. placing the right person in the right job.• B. training employees.• C. controlling labor costs.• D. None of the above.

Question 5 of 200.0/ 5.0 Points__________ are specifically responsible for assisting and advising line managers in areas such as recruiting, hiring, and compensation.
• A. Human resource managers• B. Staff managers• C. Line managers• D. EEO officers

Question 6 of 205.0/ 5.0 PointsThe proportion of younger workers in the workforce is projected to __________. ?
• A. stop growing• B. decrease• C. increase at a slower rate• D. decrease at a faster rate

Question 7 of 205.0/ 5.0 PointsThe ________ HR group works with the top management team to develop long range plans for the company.
• A. transactional• B. embedded• C. centers of expertise• D. corporate

Question 8 of 205.0/ 5.0 Points__________ search for qualified job applicants.
• A. EEO representatives• B. Job analysts• C. Recruiters• D. Training specialists

Question 9 of 205.0/ 5.0 Points__________ use detailed information to prepare job descriptions.
• A. EEO representatives• B. Compensation managers• C. Job analysts• D. Recruiters

Question 10 of 200.0/ 5.0 PointsWhich strategic management tool provides a departmental performance overview indicating how the department helps achieve the firm’s strategic plan?
• A. an HR score card• B. a strategy map• C. a department performance report• D. a digital dashboard

Question 11 of 205.0/ 5.0 PointsWhich organization provides professional certification for human resource managers?
• A. Academy of Management• B. Society for Human Resource Management• C. Academy of HR Partners• D. Association of Business Administration

Question 12 of 205.0/ 5.0 PointsOver the next few years, employers may face a severe labor shortage because __________.
• A. there are fewer people entering the job market than there are retiring baby boomers• B. one-third of single mothers are not in the labor force• C. people are living longer• D. all of the above

Question 13 of 205.0/ 5.0 PointsThe __________ HR group may provide specialized support for organizational change.
• A. transactional• B. corporate• C. embedded• D. centers of expertise

Question 14 of 205.0/ 5.0 PointsWhich of the following demographic issues represents a challenge for human resource managers?
• A. an increasingly diverse workforce• B. an aging workforce• C. an increasing use of contingent workers• D. both A and B

Question 15 of 205.0/ 5.0 PointsIn today’s business environment, __________ are often the firm’s main source of competitive advantage.
• A. machines• B. highly trained and committed employees• C. superior organizations• D. superior ad campaigns

Question 16 of 205.0/ 5.0 PointsHR managers who pass certification exams in human resource management are knowledgeable in all of the following aspects except __________.
• A. strategic management• B. information technology• C. employee and labor relations• D. occupational health and safety

Question 17 of 205.0/ 5.0 PointsAll of the following are new HRM skills except __________. ?
• A. improving off-shoring skills• B. supplying transactional services while serving more strategic, internal consulting activities• C. improving internal consulting skills• D. all of the above

Question 18 of 205.0/ 5.0 PointsNo manager wants to __________.
• A. have his or her employees not performing at peak capacity• B. hire the wrong person for the job• C. find employees not doing their best• D. all of the above

Question 19 of 205.0/ 5.0 Points__________ refers to the practices and policies you need to carry out the personnel aspects of your management job.
• A. Human Resource Management• B. Labor Relations• C. Organizational Behavior• D. Organizational Health and Safety Management

Question 20 of 205.0/ 5.0 PointsThe __________ HR group focuses on being HR business partners to specific departments.
• A. embedded• B. corporate• C. centers of expertise• D. transactional