13 Jan Part B: Knowledge Sharing

Week 1 learning activity

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Participate in online conferences – Initial response due Wednesday by noon; response to class mates and instructor due by Sunday midnight.

Do respond to at least one of your fellow student posts, preferably two responses for each activity after your initial posting.

Learning Activity # 1

Respond to any one of the questions below.

Please share your interpretation of knowledge workers. How do you see yourself in this knowledge economy?

What are the three generations of KM to date? What was the primary focus of each?

KM has its roots in a variety of different disciplines. Please explain this statement.

Learning Activity # 2

Respond to any one of the questions below.

What is tacit and explicit knowledge. Please include examples.

Today’s business is global. Can you provide insights on how KM impacts it?

Describe community of practice and community of interest. Please provide examples

Learning Activity # 3

Please provide a one paragraph on what your KM or CoP Report will be based. I will approve this by midnight Monday (3/20) and the assignment is due only by 3/26.

Week 2 learning activity

Learning Activity # 1

Respond to any one of the questions below.

What are some of the major types of KM roles or jobs that exist in organizations today? Describe the types of tasks that each would be expected to carry out.

What types of competencies should be present in a good KM team? What is the contribution of each skill set?

List some of the major types of organizations that offer KM positions and discuss why they need these KM skills.

Learning Activity # 2

Respond to any one of the questions below.

How would you devise a training program to train KM professionals in the critical job skills required at your workplace?

What core skills will KM professionals need in the next five years? Why do you feel these will be important in the future?

In your opinion, what are the three critical ethical issues facing KM? Why have you selected these as being critical?

Do respond to any one of the above questions in each activity.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus

Participate in online conferences – Initial response due Wednesday by noon; response to class mates and instructor due by Sunday midnight.

Do respond to at least one of your fellow student posts, preferably two.

Week 3 learning activity

Learning Activity #1

Compare and contrast the cognitive and connectionist approaches to knowledge management. Please provide examples.

What is the major advantage and disadvantages of a complex adaptive system approach to a KM model?

How would you go about selecting a model for a given organization?

How would you justify the need for a KM model?

Do respond to any one of the above questions.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Participate in online conferences – Initial response due Thursday 06/02 by noon; response to class mates and instructor due by 06/05 midnight.

Do respond to at least one of your fellow student posts, preferably two.

Learning Activity #2

Why is it difficult to directly codify tacit knowledge?

What is the purpose of a learning history and what are its key components?

Define knowledge continuity management and why is it strategically important?

Do respond to any one of the above questions.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Participate in online conferences – Initial response due Wed by noon; response to class mates and instructor due by Sun midnight.

Do respond to at least one of your fellow student posts, preferably two.

Learning Activity #3

Select Current Event topic for approval – Due in discussion area by Sun midnight.

Week 4 learning activity

Learning Activity #1

Compare and contrast KM applications that are driven by an objective of reuse versus those driven by an objective of innovation.

Describe the key challenges of developing and managing an organizational memory system.

What does the term corporate amnesia mean? Provide examples to illustrate.

Do respond to any one of the above questions.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Participate in online conferences – Initial response due Thursday by noon; response to class mates and instructor due by Sun midnight.

Do respond to at least one of your fellow student posts.

Learning Activity #2

Provide a list of knowledge assets and provide some examples.

From a metrics standpoint, describe some measures and tools used to measure KM benefits.

What is the relationship between human, structural and relationship capital? How can one measure these?

Do respond to any one of the above questions.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Participate in online conferences – Initial response due Thursday by noon; response to class mates and instructor due by Sun midnight.

Do respond to at least one of your fellow student posts.

Week 5 learning activity

Learning Activity #1

What are the major characteristics of a CoP?

Compare and contrast different types of CoPs? Provide examples

Name a few key deterrents to knowledge sharing and flow within an organization. How could you help overcome them?

Teams and CoPs – How are they different? Please provide some examples.

Do respond to atleast any one of the above questions.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Participate in online conferences – Initial response due Wed by noon; response to class mates and instructor due by Sun midnight.

Do respond to at least one of your fellow student posts.

Learning Activity #2

What are the popular technologies used to develop corporate yellow pages? How do they compare?

What are the steps you would need to conduct a social network analysis of an organization?

What lessons can be learned from the tragedy of the commons? Provide some examples.

Describe the key differences between the functionalist and the social constructivist perspectives of knowledge.

Do respond to at least any one of the above questions.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Participate in online conferences – Initial response due Wed by noon; response to class mates and instructor due by Sun midnight.

Do respond to at least one of your fellow student posts.

Week 6 learning activity

Learning Activity #1

What is the culture of an organization and how does it impact KM initiatives?

How do we change the culture of an organization? Please provide some examples.

How do we assess the cultural readiness of an organization to plan KM interventions?

Do respond to any one of the above questions.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Participate in online conferences – Initial response due Wed by noon; response to class mates and instructor due by Sun midnight.

Do respond to at least one of your fellow student posts.

Learning Activity #2

What are the key enablers and obstacles to KM initiatives within organizations from a culture perspective?

How would one assess if the culture is changing and maturing for KM initiatives?

What are the ways one would resort to learn about an organization’s values?

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Participate in online conferences – Initial response due Wed by noon; response to class mates and instructor due by Sun midnight.

Do respond to at least one of your fellow student posts.

Learning Activity # 3

Select Final Project topic for approval – Due in Discussion area by Sunday.

Learning Activity # 4

Group Project Drafts – Post your group’s draft by Monday midnight ()

Week 7 learning activity

Learning Activity #1

Describe the pros and cons of major technologies used in knowledge-sharing and knowledge-aquisition phase.

Describe the major data mining categories and provide some examples.

How id blog technology used within organizations? Provide examples to illustrate.

Do respond to any one of the above questions.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Do respond to at least one of your fellow student posts.

Learning Activity #2

What role can Wikis play in promoting collaboration? Provide some examples.

What roles do e-learning play in KM?

How can intelligent agents help knowledge workers find relevant knowledge content?

Do respond to any one of the above questions.

Please post a minimum of two substantial paragraphs for your initial response. Please ensure you follow the rubric requirements included in the syllabus.

Do respond to at least one of your fellow student posts.

week 2 Knowledge Management Report

Knowledge Management Report (Week 2)

Communities of Practice (CoP) Evaluation Report

In this short report, you will research and observe a community of practice related to knowledge management. Acceptable communities can be found blogging on professional topics, within social media, or as a group within an organization.

Required Elements to include in the Communities of Practice (CoP Evaluation Report):

Identify the industry/organization that CoP is focused on;

Discuss the type of community of practice (CoP);

Discuss how the CoP is relevant to knowledge management;

Briefly discuss the nature of issues and topics discussed within the CoP;

Discuss how the CoP adds value to the industry/organization.

Required Formatting of Paper:

This report should be double spaced, 12-point font, and two to three pages in length excluding the title page and reference page;

Title page with your name, the course name, the date, and instructor’s name;

Include reference page;

Write in the third person;

Use APA formatting for in-text citations and reference page; Do not use direct quotes but paraphrase;

Submit the paper in the Assignment Folder.

Current events article critique

Instructions

In this short report, you will research a current event article (no older than 180 days) that addresses the importance of knowledge and knowledge management in placing the organization at competitive advantage. Articles may be obtained from any newspaper, business reporting outlet (such as Newsweek, Wall Street Journal, FastTrack, Wired, or Inc.), business periodical, or a documented online, credible news outlet.

To successfully complete this assignment, a student must understand KM and strategic alignment as well as the trends impacting the selected industry. Students are encouraged to select a current event article discussing the organizations or industries in the Bank of Knowledge Assets.

Required Elements to include in the Current Event Article Critique:

Discuss the highlights of the article and how it addresses the use of KM for competitive advantage;

Describe the competitive pressures placed on this organization/industry.

Required Formatting of Paper:

This report should be double spaced, 12-point font, and two to three pages in length excluding the title page and reference page;

Title page with your name, the course name, the date, and instructor’s name.

Include reference page;

This paper is to be written in the third person. There should be no words in the paper such as “I and we;”

Use APA formatting for in-text citations and reference page;

Submit the paper in the Assignment Folder.

Final Project (Individual) Presentation (Week 8)

In this individual project, you will function in the capacity of Chief Knowledge Officer to an organization, either accessible or researched. You are not to write your presentation as if you are a consultant. I want you to write as if you are a part of the organization you have chosen and have the ownership of the KM processes and the senior position to make things happen.

Required Elements to include in the Final Project Presentation:

The presentation should include a statement of your objective as the CKO and the strategic alignment of KM to the organization’s mission.

Students will assess the organization’s KM strategies, structures, positions, and processes through a SWOT analysis.

Students will make recommendations based on course materials regarding KM strategies to improve the organization.

Required Formatting of Presentation:

The deliverable for the project is a PowerPoint presentation of 10 to 15 content slides.

Include only short bullet points on the slides.

Talking points should include your K-SWOT, strategic alignment, recommendations and source/references to support these recommendations. A slide for evaluation or K-valuation or Benchmarking metrics is appropriate.

Note: A draft of your final project will be posted for purposes of feedback and K-sharing in the discussion area. You will be required to respond to all questions and comments in the Week 8 discussion area.

The level of expected interaction is included in the project grade.

Group Project

Instructions

Knowledge sharing in organizations is an inexpensive way for Knowledge Managers to help organizations overcome barriers and become more competitive. In this group project, students will draw on their cumulative knowledge of KM, and specifically from the readings on Communities of Practice, to propose effective knowledge sharing strategies.

Members of teams follow pre-established rules for capture, validation, refreshing, and expiration of content. The least formal might be Facebook. The most formal might be an ongoing, complex, scientific research project. Of course, most K-sharing solutions are in the middle of these extremes. The Assignment has Part A and Part B. Students will work in groups.

Groups will be assigned and set up by the Instructor. Each group will select an organization that they agree to study and to report on. All work of the Group is to be conducted in the LEO Study Group workspace.

Part A: K-Sharing Group Paper

The Group will prepare a Report on K-sharing strategies for the selected type of organization. The strategies recommended by the group should be consistent with the type and attributes of the knowledge to be shared, a full understanding of communities of practice, and the purpose of the K-sharing strategy. A group- selected leader will edit the group’s final report incorporating appropriate suggestions from Part B. Each member will post the assignment to their individual assignment folder.

Required Elements to include in the K-Sharing Group Paper:

Each group will create a group name. Each group’s report should include:

The purpose and Knowledge external competitive context of the organization;

Current state of K-sharing in the organization;

Recommended K-Sharing strategies for the organization;

Discussion of how the organization might be improved and better aligned using course readings and articles to support selected K-Sharing approaches;

Identification of technology, human resource, and routines/process elements of all proposed K-Sharing strategies.

Required Formatting of Paper:

A group selected leader will edit the group’s final report incorporating appropriate suggestions from Part B;

This report should be double spaced, 12-point font, and four pages in length excluding the title page and reference page.

Create a group name and list all the contributing group members in your report.

Title page with your group name, group member names, the course name, the date, and instructor’s name.

Include reference page.

This paper is to be written in the third person. There should be no words in the paper such as “I and we;”

Use APA formatting for in-text citations and reference page.

Submit the report in the Assignment Folder.

Part B: Knowledge Sharing Discussion

Each group leader will post a draft of the group’s Part A K-Sharing Report as a topic in the Week 6 discussion. The purpose of the K-Sharing Discussion is to learn from one another. Peers can compare and contrast reports/strategies and make suggestions. Class members will be expected to comment constructively on the content of each group’s report as the participation grade for Week 6. Note: All learning group members will comment constructively on at least two other reports in part B, next week’s knowledge sharing discussion.

Discussions in Week 6 will focus on insights from the each group’s report. Comments include how industries benefit from different K-sharing strategies. Use literature and course readings to support your report strategies and also to support peer comments.