13 Jan Writing and assignment

MANAGING EMPLOYEE RELATIONS

Assignment Overview

Review the following (hypothetical) job description for an Employee/Labor Relations Manager in Long Island, with East End Bus Lines, Inc., Farmingdale, New York.

JOB DESCRIPTION

Employee/Labor Relations Manager

Classification

exempt

Salary Range

$80,000-100,000

Reports to: President/CEO

Summary/Objective

The Employee/Labor Relations Manager is responsible for managing a range of activities related to employee/labor relations in a newly organized work environment.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Directs and coordinates preparation of position descriptions, ensures FLSA classification compliance and oversees job evaluations.

Leads preparation efforts for the negotiations of first labor contract between the employer and employees.

Administers and interprets labor agreements, administers grievance procedures, and provides labor relations support during contract negotiations.

Acts as a liaison between department managers and union representatives.

Revises and oversees policies that will work in conjunction with labor agreement provisions.

Provides advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws.

Resolves employees’ issues and handles complaints to protect employee/employer interests.

Evaluates the success of new HR employee/labor relations program implementation.

Develops and ensures healthy work relationships and a supportive atmosphere at the workplace.

Administers unemployment insurance processes, reviews liability reports, monitors program costs, and recommends policy changes to the V.P. of administration.

Ensures compliance with all state and federal discrimination and employment regulations.

Competencies

Business Acumen

Communication

Consultation

Critical Evaluation

Ethical Practice

Global & Cultural Awareness

HR Expertise

Leadership & Navigation

Relationship Management

Supervisory Responsibility

This position manages one non-exempt clerical and 2 exempt specialists in the employee relations area of human resources and is responsible for the performance management and hiring of direct reports.

Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

No travel is expected for this position other than occasional travel to corporate sites regarding employee relations issues, and to occasional training seminars.

Required Education and Experience

Bachelor’s degree, preferably in human resource management or related field or equivalent level of experience, training, and education.

At least three years of experience at a management or administrative level, supervising others.

Knowledge of labor laws, transportation regulations, best practices, etc.

Experience in a similar position.

Proven ability to effectively solve problems and make decisions.

Proven listening skills as well as the ability to understand the background and motives of others.

Preferred Education and Experience

Master’s degree, or completion of 16 hours of masters-level courses relative to the job.

Strong communication and negotiation skills, both written and oral.

Military background related to the requirements of this position.

Knowledge of immigration laws and processes.

HR certification with SHRM or HRCI.

Experience working in employee/labor relations.

Additional Eligibility Qualifications

Knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Source:

Job Description: Employee Relations Manager. Adapted from Society for Human Resource Management job descriptions.

Case Assignment

You have applied for the above position and have been called in for a job interview. Prepare a short video (under 5 minutes) responding to the common question many interviewers ask—“Tell me about yourself.”

The following videos may be helpful for you in preparing your response:

Episode 12: Self Marketing Part 1. YouTube video retrieved from https://www.youtube.com/watch?v=5re2oy4bt5Q

Interview Questions: Tell Me About Yourself. Retrieved from https://www.youtube.com/watch?v=20LfN8ENbhM

Sasal, D. Tell Me About Yourself—Learn This #1 Trick to Impress Hiring Managers. https://www.youtube.com/watch?v=pMRO2dl9z3w

Assignment Expectations

Your submission will be assessed on the criteria found in the grading rubric for this assignment:

Meets assignment requirements

Critical thinking

Writing and assignment organization

Use of sources and mechanics

Timeliness of assignment