15 Jan Question 20Correctly complete

Question 1Which of the following statements concerning service guarantees is false?

Question 2 A major drawback of a line process is the jumbled ow, which reduces the throughput and eGciency. Question 3 involve all functional areas along with general management. bottom cut, ared-c t or regular cut. Howmany dierent combinations of unique end items

Question 4 approach. In response to a new fashion craze, customers have expressed the desire to acquire these jeans in three diGerent styles-namely regular, tight-Tt and relaxed- t styles, with and witho “stylish” holes, and with one of four cuts for the pants leg: boot-cut, bell- would this company have to inventory?

Question 5The common Qrst phase of product development focuses on concept development. Which of the following is not an activity of concept development?

Question 6The three primary business functions include:

Question 7There are key differences between service and manufacturing organizations. Which of the following is true regarding these di erences?

Question 8Which of thestudyfollowing statements regarding lean systems is false?

Question 9A work center uses Kanban containers that hold 200 parts. To produce enough parts to Jll the container, 60 minutes of set up plus run time are needed. Moving the workstation to the next workstation, waiting time, processing time at the next work station and return of the empty containers take 120 minutes. There is an overall demand rate of ten units per minute. Calculate the number of containers needed for this process?

Question 10 ______ seeks to eliminate defects in goods services by preventing and correcting human-generated errors:

Question 11Pollution prevention, pollution contr l, and recycling are the three major areas of decision that a ect environmental impact.

Question 12 Operations strategy is functional strategy that can drive the business strategy of the organization.

Question 13 A lean system is designed to expose errors and get them corrected at the source.

Question 14Which of the following statements concerning Quality Function Deployment (QFD) is false?

Question 15Which of the following statements concerning the relationship among corporate, business and functional strategies is correct?

Question 16 Which of the following is not a lean tenet?

Question 17 Modular design is a prerequisite to a mass customization process.

Question 18 Key elements/events that should be monitored in the rm’s external environment include all of the following except:

Question 19Which of the following is not one of the Pve classications of product Hows or forms?

Question 20Correctly complete the following sentence. Concurrent engineering is:

Question 21 Lean and lean thinking can be applied to the operations function within an organization.

Question 22 The Service ProXt chain indicates how customer satisfaction and loyalty along with employee satisfaction and loyalty are important to the overall protability of the servi e industry.

Question 23 Outsourcing is the export of service activities such as workforce recruiting, payroll management, and call center functions to other countries.

Question 24 The four elements comprising a Vrm’s Operations strategy consist of all of the following

Question 25 Quality Function Deployment is also referred to as a house of quality chart.

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