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MBA6012 Operations and Supply Management

Week 1 Knowledge Check

Question 1

The systemic approach to operations management converts inputs into outputs through a transformation process.

Question 1 options:

True

False

Question 2

SWOT stands for strengths, weaknesses, opportunities, and threats.

Question 2 options:

True

False

Question 3

Positioning an organization is unrelated to a SWOT analysis.

Question 3 options:

True

False

Question 4

To compete on quality, the entire company must focus on flexibility.

Question 4 options:

True

False

Question 5

To compete on cost or price, a company has to walk through the process and get rid of any non-value-added procedures.

Question 5 options:

True

False

MBA6012 Operations and Supply Management

Week 2 Knowledge Check

Question 1

Project management is a methodical approach toward managing projects and reviewing and improving products and services.

Question 1 options:

True

False

Question 2

At the beginning of a project, a project charter has to be developed and approved.

Question 2 options:

True

False

Question 3

The design of a service can be unrelated to the service the customer needs or wants.

Question 3 options:

True

False

Question 4

Capacity Planning is the process of determining how much capacity a company has at the present and how much capacity is needed in the future to meet customer demand.

Question 4 options:

True

False

Question 5

RCCP is a constrained approach to planning.

Question 5 options:

True

False

MBA6012 Operations and Supply Management

Week 3 Knowledge Check

Question 1

A process map provides a visual display of all of the activities in a particular process.

Question 1 options:

True

False

Question 2

Flowcharts are ineffective tools for evaluating the effectiveness and efficiency of a series of processes

Question 2 options:

True

False

Question 3

Six Sigma usually uses the Define-Measure-Improve methodology

Question 3 options:

True

False

Question 4

Six Sigma can be used as a continuous process improvement and quality tool.

Question 4 options:

True

False

Question 5

Muther’s Grid is a tool for generating Six Sigma results in product quality.

Question 5 options:

True

False

MBA6012 Operations and Supply Management

Week 4 Knowledge Check

Question 1 Dr. Deming advocated the use of the Plan-Do-Check-Act (PDCA) cycle.

Question 1 options:

True

False

Question 2 The term “supply chain” was coined in the early 1950s

Question 2 options:

True

False

Question 3 The center-of-gravity technique is used to identify where to place a facility.

Question 3 options:

True

False

Question 4 Site selection criteria should include construction costs, land costs (acquisition or rent), access to customers, and the availability of education and training facilities.

Question 4 options:

True

False

Question 5 Just-in-Time finds its origins in W. Edward Deming’s concept of the Toyota Production System, which he called Lean.

Question 5 options:

True

False

MBA6012 Operations and Supply Management

Week 5 Knowledge Check

Question 1 One quantitative method for determining the appropriate amount of inventory to acquire is known as the economic order quantity (EOQ).

Question 1 options:

True

False

Question 2 The inventory turnover ratio is also called “inventory turns”.

Question 2 options:

True

False

Question 3 The Theory of Constraints postulates that every system has a constraint, or a bottleneck, which restricts the flow through the system.

Question 3 options:

True

False

Question 4 In TOC, the drum is the inventory at the constraint to keep the constraint constantly operating.

Question 4 options:

True

False

Question 5

In forecasting, Error = Forecast sales/demand – Actual sales/demand

Question 5 options:

True

False

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