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Module 4 Assignment

Communication Conflict Analysis

For this graded assignment, you will be analyzing an interpersonal/interdisciplinary communication conflict you experienced during your career and providing a summary of the experience. As part of the assignment, you will be taking on the role of a bachelor’s-prepared nurse and discuss the leadership and management strategies and actions you would use to address the situation. Address all components found in the scoring rubric since this will be used to determine your grade for this assignment. This assignment accounts for 15% of your course grade. This assignment is limited to 4 – 6 pages (excluding the title page, abstract, and references) and must be in the form of a scholarly paper written in APA format.

Outcomes:

Module Outcomes:

By the end of this module, you will be able to:

Summarize a communication conflict experience;

Analyze barriers to effective communication;

Discuss leadership characteristics and styles that contribute to conflicts;

Evaluate management strategies that can be used to resolve conflict.

Course Outcomes:

The course outcomes addressed in this module are:

CO1: Compare differences in leadership and management styles, skills, and practice behaviors.

CO3: Apply effective communication strategies when leading and managing members of the health care team.

CO6 Incorporate leadership values, skills, and commitment to excellence into professional nursing practice.

Instructions

1) Identify an interdisciplinary/interpersonal communication conflict that you experienced during your career and provide a summary of the event that includes a description of the event, the members involved, and the immediate outcome or result.

2) Analyze and discuss the barriers that existed that prevented effective communication. Consider factors such as language, literacy, cultural, generational, and gender differences, along with professional role differences and power/authority dissimilarities.

3) Discuss the leadership characteristics and styles that you believe were either evident or absent that contributed to the communication conflict.

4) As a bachelor’s prepared nurse, what management strategies and actions would you use to address and resolve the initial conflict? What long term communication strategies and solutions would you use to establish interpersonal/interdisciplinary relationships that foster safe, quality patient care?

This assignment is limited to 4-6 pages (excluding the title page, abstract and references) and must be in the form of a scholarly paper written in APA format. Please add your paper as a Word .doc or .docx file as an attachment.

Late Assignment Policy: All assignments are expected to be submitted on time. Prior authorization from your instructor is required for late submissions. The first late submission is accepted up to 5 days late without penalty. A late penalty of five percent per day will be assessed when the first late assignment is submitted after the fifth day. Subsequent late submissions are assessed a late penalty of five percent per day (e.g., -5 points each day on a 100-point assignment, or -2.5 points each day on a 50-point assignment). Extenuating circumstances* are considered without penalty.

No work will be accepted after the final day of the term unless an official course extension has been granted.

*Some types of extenuating circumstances that will be considered are:

a serious medical illness or injury to the student,

a death of an immediate family member,

a significant change in employment or military status that prevents the student from completing the assignment/assessment,

a significant trauma in the student’s life that impairs the student’s emotional and /or physical health,

technical issues that prevent student from completing the assignment/assessment by the designated due date/time.

Documentation may be asked for extenuating circumstances at the discretion of your instructor.

Compose your work in a .doc or .docx file type using a word processor (such as Microsoft Word, etc.) and save it frequently to your computer. For those assignments that are not written essays and require uploading images or PowerPoint slides, please follow uploading guidelines provided by your instructor.

Check your work and correct any spelling or grammatical errors. When you are ready to submit your work, click “Submit Assignment” in the upper right corner. Click on “Browse,” browse your computer, and select your file. Click “Open” and verify the correct file name has appeared next to the Browse button. Enter your comments, if any, in the Comments area. Click on “Submit Assignment.”

Turnitin®

This course has Turnitin® fully integrated into the course dropbox. This means that you should only submit your assignments to the dropbox below. Please do not submit your assignment directly to Turnitin.com.

Once submitted, your assignment will be evaluated by Turnitin® automatically. You will be able to view an Originality Report within minutes of your first submission that will show how much of your work has been identified as similar to other sources such as websites, textbooks, or other student papers. Use your Originality Report as a learning tool to identify areas of your assignment that you may not have cited appropriately. The overall match can be no higher than 15%, with any one match no higher than 2%. You may resubmit your assignment through this dropbox as many times as you need to check to see if you have made improvements, until the due date of the assignment. However, once you have made your first submission, you will need to wait 24 hours after each subsequent submission to receive a new Originality Report. Plan accordingly as you draft your assignment. Once the due date has passed, your assignment submission will be considered final.

Evaluation

This assignment will be graded using the Communication Conflict Analysis Rubric located on the Course Rubrics page within the Start Here section of the course. Please review this rubric prior to beginning your work so that you ensure your submission meets the criteria in place for this assignment. This assignment is worth 15% of your final course grade

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