01 Feb Topic: Process Management
GB560 Designing, Improving, and Implementing Processes
Unit 1 discussion
The Discussion questions should only be addressed after completing the assigned Reading. You may find it necessary to complete additional research using the Library or by using the Internet.
When addressing the Discussion questions, make sure you prepare a single consolidated response and make sure you address each question completely. Use headings to separate your answers fully.
Your posted response should be at least one paragraph of three to five sentences for each question asked. Some questions may require more than one paragraph to fully answer the question asked.
Make sure you fully support all your answers and provide citations and references in APA format (see Academic Tools, “APA Style Central”) for any and all source research used in the creation of your response.
Topic: Process Management and Change
The leaders of successful organizations are fully aware that change is necessary. Globalization and technological advancements require an adaptive approach, which raises the importance of process management, project management, change management, and agile management.
For this Discussion you will be evaluating the organization where you currently work (or previously worked) and address the following questions:
Discuss the attention given to process management in your organization. Discuss a process that has improved the quality of service provided to internal or external stakeholders.
How does your organization handle change requests? In other words, what’s the process used to evaluate changes required by the customer to a current project? What’s the role of the change control board (CCB)? Do you have a CCB?
In Chapter 9, the “As-Is, Could-Be, and To-Be Process Diagram” is covered. Discuss your understanding of this diagram by using an example.
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