12 Aug Communication tips1111 unread replies.1111 replies.A former
Communication tips1111 unread replies.1111 replies.A former boss once brought something to my attention that has stuck with me ever since.One day, while listening to me as I called a client on the phone, he overheard me say, ‘Please tell Mr. Smith I called.’ In my mind, I thought I was pleasant enough with the inclusion of ‘please’; however, he suggested I was telling the person on the other end of the phone instead of asking him. To be honest, I’d never really thought about it. He continued that I should perhaps rephrase my request to be, ‘Can you please let Mr. Smith know I called?’ I’m saying the same thing, albeit in a nicer way, when I ask instead of tell.Can you think of any pleasantries to add to the discussion? Perhaps a suggestion about protocol or etiquette. Feel free to ‘Like’ good suggestions, as I’ll sort the list by the most popular entries.
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