27 Feb Support after Software Deployment ?? Please respond to the following: Your software has gone live and is?in the production en
Support after Software Deployment
Please respond to the following:
- Your software has gone live and is in the production environment. The project gets handed over to the IT support team. Research support after software deployment. What are some of the challenges that can happen?
- Respond to one student
2 days ago
Marion White
RE: Support after Software Deployment
Top of Form
Hello Everyone!
Support After Software Deployment: Challenges That Can Happen
Software can be very unpredictable, and employees can be very resistant to change. Therefore, the time after deploying software is often crucial in determining its success. According to Mäntylä & Vanhanen (2011), one of the challenges faced when supporting a new software or software update after deployment is helping the users of the software to navigate the software and understand the changes in the case of an update. The reason is that although software deployment often comes after users' training, many users do not have a complete grasp of the software functionality, and they often face challenges navigating the software. It is the work of IT Support to help users become acquainted with the software. This takes time because users also have to shake off the old way of doing things and implement a new way of conducting activities supported by the new software.
Just like no person is perfect, no single software is perfect. Laukkanen et al. (2017) explain that another significant challenge is software flaws in its design and testing. Therefore, there are possibilities that software is deployed with significant vulnerabilities. In fact, developers believe that each software has vulnerabilities only that they have not been identified. Therefore, one challenge that may arise after deployment and during software support is the identification of "Bugs" and design flaws that were not detected by software developers and software testers. In this context, it is the work of the IT support team to help users navigate these challenges and report the problems to developers for correction.
Laukkanen, E., Itkonen, J., & Lassenius, C. (2017). Problems, causes and solutions when adopting continuous delivery—A systematic literature review. Information and Software Technology, 82, 55-79. https://doi.org/10.1016/j.infsof.2016.10.001
Mäntylä, M. V., & Vanhanen, J. (2011, March). Software deployment activities and challenges a case study of four software product companies. In 2011 15th European Conference on Software Maintenance and Reengineering (pp. 131-140). IEEE. https://doi.ieeecomputersociety.org/10.1109/CSMR.2011.19
Bottom of Form
Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteEdu. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.
Fill in all the assignment paper details that are required in the order form with the standard information being the page count, deadline, academic level and type of paper. It is advisable to have this information at hand so that you can quickly fill in the necessary information needed in the form for the essay writer to be immediately assigned to your writing project. Make payment for the custom essay order to enable us to assign a suitable writer to your order. Payments are made through Paypal on a secured billing page. Finally, sit back and relax.
Do you need help with this question?
Get assignment help from WriteEdu.com Paper Writing Website and forget about your problems.
WriteEdu provides custom & cheap essay writing 100% original, plagiarism free essays, assignments & dissertations.
With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Chat with us today! We are always waiting to answer all your questions.