28 Mar Read the document attached for role information
Read the document attached for role information then afterwards follow instructions for the memo at the bottom of document.
Maximum word count is of 1190, but each section of the memo will have a specific limit amount of words that can be used in each section.
For this dilemma, you are assuming the role of Chief Technology Officer for Pennant Hotels, a global chain of luxury hotels. You'll be examining the ethical dilemma using the Relationship Lens and the Reputation Lens. Check the Case File below for the details of the dilemma, your job description, and any relevant policies.
Below you will find a summary of your job description for this dilemma. Knowing what is expected of you within your role will help you understand your responsibilities better. Chief Technology Officer The Chief Technology Officer (CTO) is responsible for overseeing all technical aspects of the company. The CTO works with Executive Management to grow the company through the use of technological resources. Using an active and practical approach, the CTO will direct all employees in IT and IO departments to attain the company’s strategic goals established in the company’s strategic plan. The responsibilities include establishing the company’s technical vision and leading all aspects of the company’s technological development. |
|
Problem |
I have the unfortunate responsibility of informing you of a serious problem we’ve identified with the Concierge programming. As you know, Concierge is a brand new product for us, and our team has worked hard to complete development and installation of Concierge for your hotels worldwide. I cannot stress enough how valuable your business is to us and how grateful we are for the opportunity to work with such a prestigious partner. We therefore wanted to make sure our product meets the highest standard. We have fallen short of that goal. The bug in Concierge won’t be obvious to a user, which is one reason why it escaped our notice in testing. The issue lies in a user option called “privacy mode,” where the user can choose to have none of their personal data stored. The problem is that the users’ personal data is, in fact, still being retained, even in “privacy mode.” Right now, only a sysadmin or a very skilled hacker could access the data, but with this bug in place, Concierge is non-compliant with privacy regulations in the EU. We have already begun work on a fix for this problem, but I must admit it will take about over a month to do the work properly. The fix also requires a firmware update, which means you’ll need to replace all the units you already have installed. In the meantime, I’m afraid the best course of action might be to disable the online features of Concierge. If the unit is in offline mode, none of the user’s personal data would be stored on our end—though of course, most of its features will be nonfunctional. We will do everything in our power to make good on our promise of a quality product. Please let us know how you would like to proceed. Hera Giannopoulos Chief Executive Officer AI Innovators
You will write the memo to the Hotel guests who opt to use and connect their devices to Concierge.
Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteEdu. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.
Fill in all the assignment paper details that are required in the order form with the standard information being the page count, deadline, academic level and type of paper. It is advisable to have this information at hand so that you can quickly fill in the necessary information needed in the form for the essay writer to be immediately assigned to your writing project. Make payment for the custom essay order to enable us to assign a suitable writer to your order. Payments are made through Paypal on a secured billing page. Finally, sit back and relax.
Do you need help with this question?
Get assignment help from WriteEdu.com Paper Writing Website and forget about your problems.
WriteEdu provides custom & cheap essay writing 100% original, plagiarism free essays, assignments & dissertations.
With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Chat with us today! We are always waiting to answer all your questions.