21 Apr Discuss Torts in reference to the McDonalds Hot Coffee case (link is in this Unit), as follows: Attached is Part I and II Do you agree or disagree with t
Discuss Torts in reference to the McDonald’s Hot Coffee case (link is in this Unit), as follows: Attached is Part I and II
- Do you agree or disagree with the Court’s decision in the Case?
I do not disagree with the punitive damages awarded in this case because the coffee was to hot to even drink which is the sole purpose
- Explain why or why not by making reference to how Negligence applies in this Case.
Many have said that the plaintiff was at fault because she spilled the coffee when she tried to put creamer in it and that was all her fault. The problem with that theory is that the coffee was so hot that it caused 3rd degree burns which means the coffee was to hot to drink. McDonald’s had received more than 700 previous reports of injury from its coffee, including reports of third-degree burns, and had paid settlements in some cases (McKinney, 2022).
3. Discuss the elements needed to prove a negligence case and talk about how Mrs. Liebeck did or did not prove those elements in your opinion.
Duty: McDonald had a responsibility to ensure the temperature of the coffee was not to hot to drink.
Breach: serving coffee hot enough to cause third degree burns
Cause in fact: The temperature of the coffee was directly related to the type of burns.
Proximate cause: Purchasing coffee from Mcdonalds at the temperatures that it was served has caused burns in several customers
Harm: Injuries were associated with where the coffee spilled.
McKinney, C. (2022, February 13). Tort reform is a lie: Hot coffee still being used to mislead. The McKinney Law Firm, P.C. Retrieved April 20, 2022, from https://www.themckinneylawfirm.com/texasemploymentlawblog/2017/9/20/tort-reform-is-a-lie-hot-coffee-still-being-used-to-mislead
Organizational Analysis
Sarah Matheny
Post University
Professor: Dr. Sunil Ramlall
MGT450
March 16, 2022
The Organization Overview
Products and Services
Consumer electronics
Groceries
Health and personal-care
products
Beauty items
Gourmet food products
Cloud computing Services
Digital streaming
The organization to work for is based on the industry of retail. It was founded in 1994 and its headquarters is based in Seattle, Washington DC. It is an American multinational technology corporation that focuses primarily on e-commerce, digital streaming, cloud computing and artificial intelligence. It offers variety of products including consumer electronics, groceries, health and personal-care products, beauty items and gourmet food products.
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Mission and Vision Statements
Mission Statement
“serve consumers through online
and physical stores and focus on
selection, price, and convenience.”
Vision Statement
“to be Earth's most customer-centric
company, where customers can find
and discover anything they might
want to buy online,
The company’s mission is to serve its customers in both platforms including its online and physical stores. It intends to focus on approaches that will improve its price strategy, and to become more convenience for all types of consumers. On the other side, the organization’s vision statement is to transform the world into a place where customers can buy any product or service from where they are without travelling.
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Organizational Culture
Boldness
Customer-centricity
Peculiarity
Organizational Culture
The company’s culture is based on three primary characteristics. One of the characteristics includes boldness where it promotes the element of boldness among its workforce. The company is also characterized by customer-centricity. It has integrated this traits in its vision statement and it encourages its workforce to focus on the needs and demands of its customers. Also, the company is characterized by peculiarity which is the idea of challenging conventions.
4
Organization Diversity
Based on its diversity, women make up 31.4% of U.S. corporate employees, up 1.4% from 2019. Black employees make up 7.2%, up from 5.4%. White employees make up 47%, down from 48.4%; Asian employees make up 34.8%, down from 36.2%; and LatinX workers make up 7.5%, up from 6.6%.
5
Reference
Shah, T. R., & Jain, A. (2015). Customer oriented service culture and its impact on customer loyalty in organised retail context. International Journal of Indian Culture and Business Management, 11(1), 23-42.
,
Walmart SWOT Analysis
Sarah Matheny
Post University
Dr. Sunil Ramiall
MGT450
April 2, 2022
Walmart SWOT Analysis
The organization SWOT analysis reveals just how effective it utilizes its competitive advantages in dominating and successfully growing in the industry of retail. The analysis identifies the company’s strengths, weaknesses, opportunities and threats.
2
SWOT Analysis for Walmart
| Strengths | Weaknesses |
| Massively dominates the world market It is a household name It has effective supply chain operations It exerts immense power over its suppliers It also utilizes economies of scale in manufacturing It offers a massive selection of products. | It has relatively low-profit margins Easy to duplicate business model It is essentially disadvantaged against premium retailers Consistent fire for its hiring and HR practices |
Walmart obtains some of the highest revenues and income than any other global organization cannot manage. The organization has one of the most recognized brands worldwide. In essence, Walmart has the strongest brand globally because it has increasingly presented its operations and marketing strategies worldwide. Walmart maintains tight control over its supply chain logistics by swiftly and efficiently moving its products across the globe. Despite having substantial sales and revenues, the company’s profit margin is often relatively low due to the competitive price it offers. Walmart also uses a general business model that its competitors can easily duplicate. Besides, it risks losing customers to premium retailers who have devoted their efforts and resources to focusing on offering exceptionally a single product type.
3
SWOT Analysis for Walmart
| Opportunities | Threats |
| Expansion into developing countries Labor practices improvement Increasing the standards of its products Creation of strategic alliances with other companies | Low-wage and Low-skill jobs Lack of Healthy and sustainable lifestyle to its workforce Stiff competitive environment Presence of other retailers that perform better in the online space Victim in multiple product controversies |
It stands a chance of expanding its operations into emerging markets to increase its revenues, thereby remaining relevant and successful. The company can also continue improving its hiring practices and firing its workforce to build a positive image and remain a desirable option for employment. Moreover, it can look for ways to improve the quality of its products without altering its low price strategy. The company’s cost leadership strategy may lead the company to be perceived as a low waged and low skilled labor. Several cases have been reported regarding the company’s grocery to fail to deliver the healthiest and most sustainable lifestyle to its employees and consumers. The company also faces the risk of losing its global position to other competitive retail stores that offer aggressive competitive force to its business.
4
Organizational Business Strategies
Protecting price advantage
Focusing on people
Operational efficiency
Committed to its culture
Reduction of expenses
Talent driving results
Walmart has continued to pursue its business strategy based on its slogan, 'Everyday Low Prices. In other words, the organization is pursuing its cost leadership strategy through economies of scale to attract and retain more consumers. It has efficiently utilised its online sales channels, which has significantly contributed to its level of cost-efficiency in operations related to its retail activities. More than 75 per cent of the organization's walmart.com sales come from its non-store inventory.
5
Organizational Competitive Advantages
Attracting competitive prices
Increased focus on customer’s service
Improved groceries
Enhanced flexibility of the shopping
experience
The majority of Walmart's competitive advantages come from its cost leadership strategy. Besides, the management level of its strategy concurrently focuses on associating the organization's advantages with price, assortment, experience, and accessibility. It focuses on providing higher wages and more training experience to its workforce members. This enables the employees to replicate the benefits to customers through better services. It also focuses on increasing its range of fresh produce and organic options.
6
Organizational Structure
Walmart uses a hierarchical organizational structure which is also known as matrix functional. There are hierarchy and function-based levels to this structure, and many multinational companies use this structure to deal with divisional and functional structures at one time. Also, it allows corporate managers to influence the organization as a whole. All of the company's stores, including their workforce, are under and reports to one single supervisor.
7
Compatibility of the Structure
The organizational structure is compatible with its current operations. It replaces its most longstanding positions of leadership such as assistant manager, co-manager and department manager, which used to be time-consuming to practice and costly to the organization. Its new “future-focused” hierarchy of store leads, team leads and coaches has transacted to effective and efficient operations, which is low cost and less time consuming for the organization. It has also reduced the number of prompt complications with other approaches with multiple managers.
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