OL 501 Milestone Three Guidelines and Rubric Overview: In this milestone, you will submit the Strategy and Key Performance Indicators for your chosen case study. Use the worksheet provided to complete the strategy and key performance indicators. Make sure your chosen strategy is in line with the company’s mission and values. Your KPIs should fit the chosen strategy and provide objective measures. Specifically, the following critical elements from the final project must be addressed:

IV. Strategy: What does the company need to do to change direction? A. Devise an informed basic strategy to move the organization in a new direction based on the environmental analysis. B. Identify the key players in implementing the strategy (marketing, operations, accounting, sales, HR, etc.) and describe how it affects them. C. Develop a basic (high-level) plan to improve organizational performance.

1. Define goals for profitability based on specifics from analyses. 2. Explain in detail how the goals are in alignment with the company mission/vision and values.

D. Describe in detail how this plan affects the organization’s departments (marketing, operations, HR functions, etc.).

V. Key Performance Indicators: What does success look like? A. Determine the specific KPIs you will use to effectively measure the success of the strategy and explain how/why these KPIs align with the

identified strategy and with the organization’s mission, vision, and values. B. Identify at least one KPI for each profitability goal identified previously.

Rubric Guidelines for Submission: This milestone must be submitted using the worksheet provided and must be written in APA format. Use double spacing, 12-point Times New Roman font, and one-inch margins. All references must be cited in APA format.

Critical Elements Proficient (100%) Needs Improvement (75%) Not Evident (0%) Value

Strategy: Basic Strategy Devises an informed basic strategy to move the company in a new direction based on environmental analysis

Devises a basic strategy to move the company in a new direction, but the strategy is not logically based on environmental analysis

Does not devise a basic strategy to move the company in a new direction based on environmental analysis

10

Strategy: Key Players Identifies the key players in implementing the strategy and describes how it affects them

Identifies some of the key players in implementing the strategy, but the identification is incomplete or lacks detail on how they are affected

Does not identify the key players in implementing the strategy

10

Strategy: Basic Plan Develops a basic (high-level) plan to improve organizational performance

Develops a basic (high-level) plan, but it contains inaccuracies in relation to improving performance

Does not develop a basic (high- level) plan to improve organizational performance

15

Strategy: Basic Plan – Goals

Defines goals for profitability based on specifics from analyses

Defines goals for profitability, but goals contain inaccuracies in relation to analyses

Does not define goals for profitability

13

Strategy: Basic Plan – Alignment

Explains how the goals are in alignment with the company mission, vision, and values

Explains how the goals are in alignment with the company mission, vision, and values, but explanation is incomplete or lacks sufficient detail

Does not explain how the goals are in alignment with the company mission, vision, and values

13

Strategy: Basic Plan – Affects

Describes how the plan affects the organization’s other departments

Describes how the plan affects other departments, but the description is incomplete or lacks sufficient detail

Does not describe how the plan affects other departments

10

Key Performance Indicators: Specific KPIs

Determines the specific KPIs to use to effectively measure the success of the strategy and explains how they align with strategy and mission, vision, and values

Determines KPIs to use to measure the success of the strategy, but some KPIs are incorrect, or explanation of how they align with strategy and mission, vision, and values is missing or incorrect

Does not determine the specific KPIs to use to effectively measure the success of the strategy

13

Key Performance Indicators: One for Each

Profitability Goal

Correctly identifies at least one KPI for each profitability goal

Identifies a KPI for most but not all goals, or KPIs are misaligned to goals

Does not identify at least one KPI for each goal

10

Articulation of Response

Submission has no major errors related to citations, grammar, spelling, syntax, or organization

Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas

Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas

6

Total 100%

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