15 May Reflect on what you learned in Module 12: Leadership in Organizational Settings. In no less than 750 words, describe the four elements of transfor
Reflect on what you learned in Module 12: Leadership in Organizational Settings. In no less than 750 words, describe the four elements of transformational leadership and explain why they are important for organizational change. Post your response below and reply to 1 classmate with insightful feedback (reply to classmate should be between 250-500 words).
COMMUNICATION IN ORGANIZATIONS
MHR 3020: ORGANIZATIONAL BEHAVIOR
Ruben Delgado, Ph.D., SPHR, SHRM-SCP, CCP, CPLP, CLRP
1
Background design is of Cal Poly Pomona logo
LEARNING OBJECTIVES
Define communication and organizational grapevine.
Understand the importance of communication.
List and describe the different types of communication channels.
Understand emotional contagion and emotional persuasion.
List and describe barriers to communication.
DEFINITION OF COMMUNICATION TERMS
Communication – the process by which information is transmitted and understood between two or more people.
Grapevine – an unstructured and informal network founded on social relationships rather than organizational charts or job descriptions.
IMPORTANCE OF COMMUNICATION
Helps coordinate work activities
Serves as vehicle for organizational learning
Critical ingredient for decision-making
Helps change others’ behavior through influence
Helps with employee well-being
COMMUNICATION CHANNELS
Verbal –uses words and occurs through spoken or written channels
Nonverbal – any part of communication that does not use words
VERBAL COMUNICATION
Includes face to face, email, letters, memos, instant messaging.
Preferred medium for:
Sending well-defined information for decision-making
Coordinating work
Problems with verbal communication.
NONVERBAL COMUNICATION
Includes actions, facial gestures, physical distance and even silence.
Most information is communicated nonverbally.
How does it differ from verbal communication?
EMOTIONAL CONTAGION
Nonconscious process of “catching” or sharing another person’s emotions by mimicking that person’s expressions and other nonverbal behavior.
PERSUASIVE COMMUNICATION
COMMUNICATION BARRIERS
Imperfect perceptual process
Language
Filtering
Information overload
Cultural differences
Gender differences
Age differences
ORGANIZATIONAL GRAPEVINE
Definition
Grapevine benefits
Grapevine limitations
Research findings
What should corporate leaders do with the grapevine?
THE END…
Comments.
Questions.
Concerns.
Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteEdu. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.
Fill in all the assignment paper details that are required in the order form with the standard information being the page count, deadline, academic level and type of paper. It is advisable to have this information at hand so that you can quickly fill in the necessary information needed in the form for the essay writer to be immediately assigned to your writing project. Make payment for the custom essay order to enable us to assign a suitable writer to your order. Payments are made through Paypal on a secured billing page. Finally, sit back and relax.
Do you need help with this question?
Get assignment help from WriteEdu.com Paper Writing Website and forget about your problems.
WriteEdu provides custom & cheap essay writing 100% original, plagiarism free essays, assignments & dissertations.
With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Chat with us today! We are always waiting to answer all your questions.