26 Sep Come up with an example where you are a project manager and are responsible for the overall project. In this project you need to explain the process framework and in each phase exp
Q1. a) Come up with an example where you are a project manager and are responsible for the overall project. In this project you need to explain the process framework and in each phase explain what is happening (Initiating, Planning… etc.). Assuming it is an ideal environment explain what are the roles of development team, senior management and functional manager in this project and how they can assist you?
Q1. b) Assuming the project is not going well. What are the tools and techniques that can be used to analyze how the project is not going according to the plan?
Q2. You are given a project. Using the Integration Management (Chapter 4) knowledge area explain from start till end how you will be carrying out the project. Your example should include the following:
1. Why your project is beneficial to the company (can be any example)
2. How is Project Charter developed and the key factors used (no need to explain numeric values like BCR, EVA etc.)
3. Cover all processes covered in chapter 4 and what work is done by you being a project manager in each process for your project
Note: Make sure you are following the agile methodologies talked about relevant to this course.
Integration Management
Chapter 4
Overall View
What is Integration Management?
Philosophy behind Integration Management
Seven Integration Management Processes
Initiating – Develop Project Charter
Planning – Develop Project Management Plan
Executing – Direct & Manage Project Work, Manage Project Knowledge
Monitor & Control – M&C Project Work, Perform Integrated Change Control
Closing – Close Project or Phase
Outputs
Develop Project Charter – Project Charter, Assumptions Log
Develop Project Management Plan – Project Management Plan
Direct & Manage Project Work – Deliverables, Work Performance Data, Issue Log
Manage Project Knowledge – Lessons Learned Register
M&C Project Work – Work Performance Reports
Perform Integrated Change Control – Approve Change Requests, Project Document Updates
Close Project or Phase
Develop Project Charter
What is Project Charter?
Why is it essential?
Develop Project Charter (Cont.)
How it works?
Business Documents (Business case & Benefits Management Plan)
Reasons for a project to be undertaken (Market demand, organizational needs, customer request etc.)
Project Selection Method (BCR, EVA, IRR, Opportunity Cost, Payback Period, PV & NPV, ROI, ROIC and Agreements)
Develop Project Charter (Cont.)
Outputs
Project Charter
Assumptions Log
Develop Project Management Plan
What is it?
Input(s)
Tool(s) & Technique(s)
Output(s)
Direct & Manage Project Work
What is it?
Input(s)
Tool(s) & Technique(s)
Output(s)
Manage Project Knowledge
What is it?
Input(s)
Tool(s) & Technique(s)
Output(s)
Monitor & Control Project Work
What is it?
Input(s)
Tool(s) & Technique(s)
Output(s)
Close Project or Phase
Definition of closing a project/phase?
Input(s)
Tool(s) & Technique(s)
Output(s)
Class Discussion
A project has been assigned to a PM. PM discovers the Project Charter for the project doesn’t exist. Should the PM continue and what is the next course of action he/she should take?
Project has been completed and now is in the closing phase. What is the proper way to close a project and some of the tasks that are needed to be done to properly close the project?
,
© Copyright 2003 – 2020 by Andy Crowe. Printed and bound in the United States of America. All
rights reserved. No part of this book may be reproduced or transmitted in any form or by any means,
electronic or mechanical, or incorporated into any information retrieval system, electronic or
mechanical, without the written permission of the copyright owner.
Although the author and publisher have made every effort to ensure accuracy and completeness of
information entered in this book, we assume no responsibility for errors, inaccuracies, omissions, or
inconsistencies included herein. Any slights of people, places, or organizations are completely
unintentional.
“PMI,” “PMP,” and “PMBOK” are certi�cation marks in the United States and other nations, registered
to the Project Management Institute, Inc.
All inquiries should be addressed to (e-mail): [email protected]
First Edition, May, 2003; Second Edition, June, 2004; ird Edition, October, 2005; Fourth Edition,
April, 2009; Fih Edition, May, 2013; Sixth Edition, 2018,
Sixth Edition Plus Agile,
First Printing April, 2020;
Second Printing December, 2020;
ird Printing March, 2021
International Standard Book No. ISBN-13: 978-1-7320557-1-1
ATTENTION CORPORATIONS, UNIVERSITIES, COLLEGES, AND PROFESSIONAL
ORGANIZATIONS. Quantity discounts are available on bulk purchases of this book. For
information, please contact [email protected]
To Bill Yates, Louis Alderman, and Adriana Greene. Your patience, expertise,
and talent brought order to chaos and helped make this book what it is.
Also by Andy Crowe
THE PMI-ACP EXAM
How to Pass On Your First Try
e most trusted book on the PMI-ACP exam with everything you need to
prepare and pass conveniently organized in a single reference.
ALPHA PROJECT MANAGERS
What the Top 2% Know at Everyone Else Does Not
Imagine having access to the top project managers from organizations and
industries around the world and having the chance to uncover what they do,
how they approach their challenges and what they know. is book gets you
inside the minds of these top managers and shares their practices, their
attitudes and their secrets.
Available on Amazon.com
Contents
Forward
About the Author
About Velociteach
Introduction
Conventions Used in this book
01 THE EXAM
What the Exam Tests
A Passing Grade
e Exam Material
Getting to the Test (Application)
Requirements to Apply with a College Diploma
Requirements to Apply without a College Diploma
Ongoing Education
e Testing Environment
e Time Limit
Question Formats
02 FOUNDATIONAL CONCEPTS
Philosophy
Importance
Preparation
Essential Terms
Project Roles
Project Context
Common Inputs, Tools, Techniques, and Outputs
Understanding Agile
Methodologies
Traditional Waterfall Projects
e Agile Way
Predictive, Agile, and Hybrid Approaches
e Manifesto for Agile Soware Development
Agile Principles
Team and Roles
Planning with Agile
Product Vision Statement
Personas and Extreme Personas
Wireframes
Agile emes
User Stories and Story Cards
Story Maps
Features
Minimally Marketable Feature
Task
Value Streaming Mapping
Rolling Wave Planning
Test-First Development
De�nition of “Done”
Agile Estimating
Wideband Delphi Estimating
Planning Poker
Affinity Estimating
Idea Time
Iteration and Release Planning
Agile Modeling
Timeboxing
Continuous Integration
Working with Agile
Ground Rules
Servant Leadership
Which Approach is Best?
Summary
Foundational Terms and Concepts Questions and Answers
03 PROCESS FRAMEWORK
Importance
Preparation
Essential Terms
Organization
Process Group 1 – Initiating
Process Group 2 – Planning
Process Group 3 – Executing
Process Group 4 – Monitoring & Controlling
Process Group 5 – Closing
Processes of Project Management
04 INTEGRATION MANAGEMENT
Philosophy
Importance
Preparation
Processes
Develop Project Charter
Develop Project Management Plan
Direct and Manage Project Work
Manage Project Knowledge
Monitor and Control Project Work
Perform Integrated Change Control
Close Project or Phase
Agile Perspective
Integration Management Questions & Answers
05 SCOPE MANAGEMENT
Philosophy
Importance
Preparation
Processes
Plan Scope Management
Collect Requirements
Define Scope
Create WBS
Validate Scope
Control Scope
Agile Perspective
Scope Management Questions & Answers
06 SCHEDULE MANAGEMENT
Philosophy
Importance
Preparation
Processes
Plan Schedule Management
Define Activities
Sequence Activities
Estimate Activity Durations
Develop Schedule
Control Schedule
Agile Perspective
Special Focus: Critical Path Method
Summary of Key Terms
Exercises & Answers
Schedule Management Questions & Answers
07 COST MANAGEMENT
Philosophy
Importance
Preparation
Processes
Important Concepts
Plan Cost Management
Estimate Costs
Determine Budget
Control Costs
Agile Perspective
Special Focus: Earned Value
Exercises & Answers
Cost Management Questions & Answers
08 QUALITY MANAGEMENT
Philosophy
Importance
Preparation
De�nition of Quality
Processes
Quality Terms and Philosophies
Plan Quality Management
Manage Quality
Control Quality
Agile Perspective
Quality Management Questions & Answers
09 RESOURCE MANAGEMENT
Philosophy
Importance
Preparation
Processes
Plan Resource Management
Estimate Activity Resources
Acquire Resources
Develop Team
Manage Team
Control Resources
Agile Perspective
Resource Management Questions & Answers
10 COMMUNICATIONS MANAGEMENT
Philosophy
Importance
Preparation
Processes
Project Manager’s Role in Communications
Plan Communications Management
Manage Communications
Monitor Communications
Agile Perspective
Exercises & Answers
Communications Management Questions & Answers
11 RISK MANAGEMENT
Philosophy
Importance
Preparation
Processes
Plan Risk Management
Identify Risks
Perform Qualitative Risk Analysis
Perform Quantitative Risk Analysis
Plan Risk Responses
Implement Risk Responses
Monitor Risks
Agile Perspective
Risk Management Questions & Answers
12 PROCUREMENT MANAGEMENT
Philosophy
Importance
Preparation
Processes
Roles
Contracts
Plan Procurement Management
Conduct Procurements
Control Procurements
Agile Perspective
Procurement Management Questions & Answers
13 STAKEHOLDER MANAGEMENT
Philosophy
Importance
Preparation
Processes
Identify Stakeholders
Plan Stakeholder Engagement
Manage Stakeholder Engagement
Monitor Stakeholder Engagement
Agile Perspective
Stakeholder Management Questions & Answers
14 HOW TO PASS THE PMP EXAM
e PMP Exam
Reading the Questions
A Guessing Strategy
Spotting Tricks and Traps
Don’t Get Stuck
Exam Time Management
Scratch Paper
Budgeting Your Time
Managing Your Review
General Advice
Managing Anxiety
Professional Conduct
15 FINAL EXAM
Final Exam Questions
Final Exam Answers
Glossary of Terms
Foreword
is edition of the PMP Exam: How To Pass On Your First Try is an
expansive update for the January 2021 exam change. is book has helped
people all over the world to pass the infamous PMP exam.
In order to pass the PMP exam, you have to demonstrate your knowledge
and your ability to apply that knowledge in difficult situations. In the most
frustrating scenarios, there is no answer that is clearly correct, or if there is,
it is not represented in the choices. Studying for PMP certi�cation takes a
signi�cant amount of commitment and effort, but knowing what to study
should be effortless. at’s where this book comes in.
Agile concepts were �rst introduced in the PMP exam in early 2018, but
with the January 2021 exam update, they represented a full 50% of the exam.
is is an acknowledgement of the growth of agile and hybrid models that
blend agile and traditional approaches, and these approaches can frequently
be at odds with the traditionally predictive, “waterfall” approach.
Understanding how to read and decode these questions is one of the most
important skills you can develop.
is edition also has accompanying video segments. People learn through a
variety of styles, and video is used to reinforce key points.
Several resources exist for PMP exam preparation, so why should this be the
one volume you use? Because it is designed from page one to be better. It is
clearly organized and presents the material in an easily understandable
format without insulting the reader’s intelligence. Every process, input, tool
and technique, and output is clearly explained, and the reasons underlying
each are addressed. Agile and hybrid concepts are clearly explained with a
focus on the exam. ere is also a glossary of terms in the back that is an
excellent reference by itself.
is book works well as a stand-alone resource, but there are other resources
available that will enhance and complement it. ere is a laminated quick
reference guide that organizes key concepts. ere are audio resources
where exam content is discussed. ere is also an app that delivers
�ashcards. Combined with the online companion website,
insite.velociteach.com, you’ll �nd more than enough to help you prepare to
pass the PMP exam. I believe you will �nd this end result to be the most
complete, concise, and up-to date study resource.
Here’s to your success!
ANDY CROWE, PMP, PgMP, PMI-ACP
About the Author
About the Author
Andy Crowe, PMP, PgMP, PMI-ACP speaks, writes, and researches
proli�cally on project management. In addition to this book, he has
authored Alpha Project Managers: What e Top 2% Know that Everyone
Else Does Not and e PMI-ACP Exam: How To Pass On Your First Try.
Crowe is founder and CEO of Velociteach, a company passionate about the
sharing the best practices in project management, headquartered in
Kennesaw, GA. He spends much of his time writing in the Blue Ridge
Mountains.
About Velociteach
About Velociteach
Velociteach, a Kennesaw, GA company, has been named e Project
Management Institute’s Continuing Professional Education Provider of
the Year and one of the US Chamber of Commerce’s top 100 small
businesses. Velociteach offers training around the world, teaching
certi�cation and advanced project management theory and practice. Full
details on this and other course offerings are available online at
www.velociteach.com.
Stay Current
Get updates from Velociteach at twitter.com/velociteach.
Ask exam-related questions, participate in discussions, and stay on top
of trends and best practices in project management by communicating
with Andy and the Velociteach team via their project management blog
at savvypm.velociteach.com.
Get exam tips, free content, and special offers by liking this book at
facebook.com/PMPExam
“Manage is, the Podcast by Project Managers for Project Managers”, is
an easy and free way for you to earn your PDUs while listening to
thought leaders in the project management industry. Start earning free
PDUs today! https://www.velociteach.com/category/podcast/
Introduction
e best part of my job has to be hearing from people who bought this
book, took an online class, or attended one of our project management
boot camps. Practically every day I get email from someone who passed
the PMP exam, and it always brightens my day. I read them all, and I try
to respond to each of them. Being on the receiving end of hundreds of
“thank you” letters each year is incredibly rewarding and also quite
humbling.
I wrote the �rst edition of this book in 2002, and I have worked on it
constantly to keep it accurate and relevant. It is a labor of love.
is edition is packed with new content, new questions and more
diagrams. e most signi�cant update is the introduction of more agile
content. Each question was carefully craed to be compatible with the
January 2021 exam change. ose who are familiar with earlier editions
will �nd this edition to be an upgrade in virtually every way.
ere is an old saying, “If it were easy, everyone would do it.” Among the
many certi�cations available today, the PMP stands out as the most
prestigious, in part because it is considered highly difficult to attain.
is book will cut down on the difficulty factors and demystify the
material. In the following chapters, you will �nd exactly what you need
to study for the test, how to learn it, how to apply it, and why it is
important. e PMP Exam: How to Pass on Your First Try is a complete
resource to help you prepare fully for the PMP certi�cation exam.
In order to get the most from your efforts, you should read the material
in this book, practice the examples, and then take and re-take the sample
exam, reading the explanations that accompany each question.
Additionally, Chapter 14 was written to help you know when you are
ready to take the exam.
All in all, you should �nd your preparation for PMP certi�cation a
highly rewarding experience. Aside from the �nancial and career
bene�ts that accompany it, PMP certi�cation is a very worthy goal. e
PMP is one of the most recognizable certi�cations you can earn,
recognized by nearly every industry and in over 120 countries around
the world.
Conventions Used
Conventions Used in this Book
e 6th edition of e PMP Exam: How to Pass on Your First Try is
structured differently than other exam preparation materials. Some of the
key features that will help you get the most from this book are listed below:
In order to create a comprehensive reference, every process, input, tool
and technique, and output is included, but to help you prioritize your
study, key information for the exam is designated by a symbol next to
topics of particular importance.
ere is a structure and priority to the material. e book will guide
you, and by the time you have read a chapter or two and taken a couple
of the quizzes, you will start to understand. By studying the right
information with the proper emphasis, you can be con�dent of passing.
You will also �nd many topics not even mentioned in the PMBOK®
Guide expanded on quite heavily in this book. ese come from
recognized sources and volumes on which the exam relies.
e philosophy behind each knowledge area and many of the sub-
topics is explained. Because several questions on the PMP Exam
require you to apply the information instead of simply regurgitating it,
you must understand “why” the information is structured the way it is,
instead of merely memorizing it.
A large portion of the PMP Exam relies on understanding key terms
related to project management. Many test-takers go awry by relying on
their own experiences to interpret terminology instead of
understanding PMI’s de�nitions. PMI’s use of a term or concept may be
very different than that of someone who has not had exposure to PMI’s
philosophy. Key terms are given special attention where necessary to
help readers become acquainted with PMI’s usage of project
management terms and concepts.
With the January 2, 2021 exam, half the questions are dedicated to agile
or hybrid topics. In the Glossary, key agile terms are designated by a
symbol for easy identi�cation.
1 e Exam
is chapter will explore the PMP certi�cation exam, what it is like, and the
material it covers. It will clarify exactly what the test is, how it is structured,
and an overview of the contents. Speci�c strategies on how to pass the exam
will be discussed in Chapter 14 – How to Pass the PMP on Your First Try.
WHAT THE EXAM TESTS:
Before we discuss what the PMP certi�cation exam does test, let’s clear up a
few misconceptions about the exam.
e PMP certi�cation exam does not test:
Your project management experience or competence
Your common sense
Your knowledge of industry practices
Your knowledge of how to use soware tools
What you learned in management school
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