Written Assignment 1

HIT Strategic Plan

Information and Communication Technology for Health Professionals

Dr. Michelle Kameka

Florida International University

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HIT Strategic Plan

Corporate/ Institutional Goals and Objectives

Our mission is to provide the best environment for our employees and patients. Providing

employees with a comfortable workplace and training to offer patients the best possible care.

Patients will be able to receive effective quality care at a low cost. Our goal is to expand and

diversify the market service base to the best of our ability (Glandon, Smaltz, Slovensky, 2014).

HIT Goals and Objectives

Our Health Information Technology systems will analyze changes in the service market

and resources for the development of new services (Glandon, Smaltz, Slovensky, 2014).

Supplying our physicians with top of the line tools and software will allow them to effectively

treat patients with the highest quality of care. New health information technology will strive to

improve quality, effectiveness and efficiency of healthcare services while keeping their personal

health information private (Aminpour, Sadoughi, Ahmadi, 2013).

Priorities for the applications portfolio

Each factor listed below is imperative to the success of a HIT system but for the

successful planning we must list priorities for the new computer applications from most

recommended priority to least below. (Glandon, Smaltz, Slovensky, 2014)

 Financial information system that manages all financial transactions like

payments from patients, assets, and expenses.

 Office automation system ensure communication and document storage

 Facilities project management system to ensure meeting company goals by

planning and organization

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 Human resources system for the hiring and proper training of employees

 Resource utilization and scheduling systems for patients and physicians to avoid

delays, missed appointments and unused equipment

 Materials management system organizing and controlling the disbursement of

materials available to employees

Financial information and office automation is listed as top priorities because patient

financial and medical documents need to be ensured of their privacy. The Health Information

Portability and Accountability Act (HIPAA) ensures that a patient’s medical private information

will be protected when electronically transmitted (Glandon, Smaltz, Slovensky, 2014). There can

be serious consequences if violated, thus we must ensure a patient’s privacy is protected at all

times.

HIT Architecture and Infrastructure

The current HIT architecture has many flaws to its system like time consumption,

distribution, information security, and sever pressure (Yao, Han, Ma, Xue, Chen, Li, 2014). All

of these detrimental issues can be avoided by using a Cloud based Virtual Desktop

Infrastructure. The new Cloud system will work almost like the very popular ICloud system most

of us use to store photos or information from our cell phones except with higher security. The

desktop infrastructure will have centralized data servers with the appropriate amount of storage

and operating system to be able to withstand a large amount of patient and facility data (Park,

Hwang, Lee, Park.Y, 2015). In order for the patient data to reach the selected electronic devices,

it must be authorized though the virtual private network firewall. Once the authorized device is

secured and connected to internet the patients and physicians will be able to safely access data.

Much like the diagram below provided by omnicell.com, only specified requested data will be

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able to be received by authorized personnel though the cloud. With the help of infrastructures

technical staff working closely with management and staff, the centralized technology system

will be able to improve security, user satisfaction, and efficiency (Glandon, Smaltz, Slovensky,

2014).

(omnicell.com)

Software Development Plan

In order to implement a new Health Information Technology Cloud System, we must

analyze what materials are needed and how to apply them into our facility. Implementation and

transition of the software will need to be capable with the electronic devices in the facility (Yao,

Han, Ma, Xue, Chen, Li, 2014). Like many other large healthcare organizations, we will be

utilizing a combination of different software developments (Glandon, Smaltz, Slovensky, 2014).

We will be purchasing software packages from MedQuist and MedPlus. MedQuist will provide

us with the software needed to transcribe clinical documents, and speech recognition. The

MedPlus software package will include electronic storage, patient data accessibility, and

physician portals (Mag, 2006).

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HIT Management and Staffing Plan

For an effective new software system to work, staff must have an understanding of its

functions. Each department will have their own specialized technicians on hand to solve any

technical issues or misunderstanding of the system (Glandon, Smaltz, Slovensky, 2014). When

implementing the software, the organization will work as a team focusing on workflow process

one department at a time. This will allow staff members to make clinical suggestions, be

attentive, and be united (Cohn, Berman, Chaiken, Green, Green.M, 2009)

Resource Requirements

Of the many resources needed to carry out the HIT plan, a capital and operating budget

are extremely essential. The capital budget will consist of the cost that coincide with the

computer hardware, software, network and telecommunication equipment for the following five

to ten years. The operating budget will cover most assets from the HIT plan like training

programs, consultants, supplies and materials. (Glandon, Smaltz, Slovensky, Boxerman, Austin,

2008). In order to execute our goals as an organization it is also required to have a planning

method with a series of steps like the one below.

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(Glandon, Smaltz, Slovensky, Boxerman, Austin, 2008).

As shown in the diagram, there are many steps that need to be accounted for when

presenting a plan to upper management. First and foremost, there must be an informative topic

research presented to management so they are aware of your studies (Glandon, Smaltz,

Slovensky, 2014). With reviewing the successes and failures of other software and information

technology programs we will be able to identify our technology system needs (Park, Hwang,

Lee, Park.Y, 2015). Once we have an understanding of what HIT systems our institution is

capable of, we can begin following the steps of implementation.

Summary/ Conclusion

Much thought and dedication is necessary when creating your own HIT system. It is most

important that we plan ahead and research what is needed to have a successful technology

system in our facilities to reach our goals. A HIT strategic plan must include the following,

Present process to management

Review strategic direction

Ientify and review IT

capabilities

Summarize system needs

Identify system alternatives

Plan for implementation

Resource and time estimates

Present plan to management

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institutional goals, HIT goals, priorities, architecture and infrastructure, software development, a

staffing plan, and resource requirements. All of these elements show us what we need to know to

create a system that is within budget and how to safely implement it in the facility so that it is

easily accessible to patients and physicians without releasing any confidential information.

A cloud based HIT system is best for the patients, physicians, and healthcare facilities.

Cloud based technology systems provides high performance health care delivery safety and

quickly at a low cost. Without the need of a big PC server near every computer in the facility,

cloud services will decrease electricity costs (Yao, Han, Ma, Xue, Chen, Li, 2014).

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References

Glandon, G. L., Smaltz, D. H., & Slovensky, D. J. (2014). Information systems for healthcare

management (8th ed.). Chicago, IL: Health Administration Press.

Glandon, G. L., Smaltz, D. H., Slovensky, D. J., Boxerman, S. B., & Austin, C. J. (2008). Austin

and Boxerman's information systems for healthcare management. Chicago: Health

Administration Press.

doi:http://www.ache.org/mbership/BOGEXAMOT_V3/austin/glandon_3.pdf

Mag, H. (2006, January 01). The Place To Be for Healthcare IT Shopping. Retrieved from

https://www.healthmgttech.com/the-place-to-be-for-healthcare-it-shopping.php

Yao, Q., Han, X., Ma, X., Xue, Y., Chen, Y., & Li, J. (2014). Cloud-Based Hospital Information

System as a Service for Grassroots Healthcare Institutions. Journal of Medical Systems,

38(9), 104. http://dx.doi.org.ezproxy.fiu.edu/10.1007/s10916-014-0104-3

Aminpour, F., Sadoughi, F., & Ahamadi, M. (2013). Towards the Application of Open Source

Software in Developing National Electronic Health Record- Narrative Review Article.

Iranian Journal of Public Health, 42(12), 1333-1339. Retrieved from

http://ezproxy.fiu.edu/login?url=http://search.proquest.com.ezproxy.fiu.edu/docview/147

7356533?accountid=10901

Park, S., Hwang, M., Lee, S., & Park, Y. B. (2015). A Generic Software Development Process

Refined from Best Practices for Cloud Computing. Sustainability, 7(5), 5321-5344.

http://dx.doi.org.ezproxy.fiu.edu/10.3390/su7055321

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