06 Dec Emotional Intelligence
Emotional Intelligence
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Emotions and the brain
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A piece of information that tells you something about how you are experiencing your world.
Gives us feedback on our environment
Are experienced internally and expressed externally
Can tell us our passions and values
Influenced by thoughts/perceptions – can trigger physical responses and behaviors
Are modified by the socialisation process or how we adapt our behaviour to the norms of society or our culture and genetic makeup of a person (temperament)
Are not good or bad – they just are…
What are emotions?
A piece of information that tells you something about how you are experiencing your world.
Gives us feedback on our environment
Are experienced internally and expressed externally
Can tell us our passions and values
Influenced by thoughts/perceptions – can trigger physical responses and behaviors
Are modified by the socialisation process or how we adapt our behaviour to the norms of society or our culture and genetic makeup of a person (temperament)
Are not good or bad – they just are…
Gives us feedback on our environment i.e. dangerous, friendly
Can also tell us our passions and values
Influenced by thoughts/perceptions-> can trigger physical responses and behaviours
Combination of emotions: i.e. primary=fear secondary= fear (example with out children coming home late)
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Send an emoji that best describes how you felt today…
Add your first and last name
Emojis
Types of emotions
We all label our emotions as either + or -. We are taught this from a young age
We are also taught that some emotions are ok to express/some are not + some are gendered (i.e. may be perceived as weak/sensitive)
All emotions are normal and natural- it’s not about what you experience, it’s how you manage it
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Question
How can emotions (inward and outward) affect the workplace?
Emotional intelligence
noun: emotional intelligence
the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.
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