04 Feb engagement photos.

Question 1 (TCO 1) Which of the following is a current trend in operations management? Quality circles Domestic focus Supply chain independence Mass customization All of the above Question 2 (TCO 2) Which of the following does not represent a reason for globalizing operations? Reduce costs Improve supply chain Understand new markets Attract and retain global talent None of the above Question 3 (TCO 1) An operations task performed at Hard Rock Café is borrowing funds to build a new restaurant. advertising changes in the restaurant menu. calculating restaurant profit and loss. preparing employee schedules. All of the above Question 4 (TCO 4) Gibson Valves produces air valves on a five-person assembly line. If they produce 1,200 valves in an 8-hour shift, what is the labor productivity of the line? 2 valves/labor hour 4 valves/labor hour 30 valves/labor hour 40 valves/labor hour 80 valves/labor hour Question 5 (TCO 4) The Dulac Box plant produces 400 cypress packing boxes in one two-person assembly line during a 10-hour shift. What is the labor productivity of this assembly line? 20 boxes/labor hour 25 boxes/labor hour 50 boxes/labor hour 250 boxes/labor hour 500 boxes/labor hour Question 6 (TCO 4) John has a part-time business taking engagement photos. He currently works a total of 5 hours per day to produce 15 group photos. What is his productivity? 1 photo per hour 2 photos per hour 3 photos per hour 4 photos per hour Question 7 (TCO 2) Which is not true regarding differences between goods and services? Services are generally produced and consumed simultaneously; tangible goods are not. Services tend to be more knowledge-based than goods. Services tend to have a more inconsistent product definition than goods. Goods tend to have higher customer interaction than services. None of the above Question 8 (TCO 2) Which of the following is an example of competing on quick response? A firm produces its product with less raw material waste than its competitors. A firm offers more reliable products than its competitors. A firm’s products are introduced into the market faster than its competitors. A firm’s research and development department generates many ideas for new products. Question 9 (TCO 2) The impact of a firm’s strategies to achieve their mission is which of the following? They exploit opportunities and strengths. They operate on medium-range tactics. They are not long range. They neutralize threats and avoid weaknesses. They both exploit opportunities and strengths, and they neutralize threats and avoid weaknesses. Question 10 (TCO 4) According to the authors, what are the three key strategic concepts that allow firms to achieve competitive advantage? Productivity, efficiency, and quality leadership Differentiation, cost leadership, and efficient response Differentiation, cost leadership, and quick response Distinctive competency, cost leadership, and experience

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