29 Dec Communication for Health Care Administrators

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Week 5 Discussion

Communication for Health Care Administrators

Post your responses to the Discussion based on the course requirements. Your Discussion postings should be written in standard edited English and follow APA guidelines as closely as possible given the constraints of the online platform. Be sure to support your work with specific citations from this module’s Learning Resources and additional scholarly sources as appropriate. Refer to the Essential Guide to APA Style for Walden Students to ensure your in-text citations and reference list are correct. Initial postings must be 250–350 words (not including references).

Communication is an essential, yet often challenging, part of health care management. Health care administrators, managers, and leaders are responsible for facilitating communication with an array of stakeholders, including patients and families; physicians, nurses, and other health care professionals; board members; and the broader community. Issues such as health literacy, high-stress environments, and vulnerable populations may impact communication, and health care administrators must be able to use a variety of communication skills and channels to express themselves and their organization’s message. Given the diversity among individuals and groups with whom health care administrators must communicate, it is important to select the best communication skills and channels based on the purpose, context, and receiver of the communication.

In this Discussion, you select a case provided in the Learning Resources. You examine some of the business communication challenges presented that illustrate frequently encountered situations in health care organizations. You consider health care administrators’ responsibilities for facilitating communication with diverse groups of internal and external stakeholders. You also consider strategies and selection of appropriate communication channels for specific situations.

Post by Day 3 of Week 8 a substantive and cohesive response to the following:

Analyze the different communication skills and communication channels used by a health care administrator in the case you selected.

Identify strategies for advancing communication used by the health care administrator in the case you selected. Consider how the environment where the case takes place plays a part in the communication strategy.

Analyze the implication of diversity on communication in your case. This may include age, gender, culture, level of health literacy, and/or other factors.

Note: Use and cite sources to support your posting and responses.

Read a selection of your colleagues’ postings.

Respond by Day 5 of Week 8 to at least two of your colleagues’ postings, adding insights related to the identified issue.

Post again by Day 3 of Week 9, sharing insights related to your personality, culture, health literacy proficiency, and/or experiences. Explain how these may influence your approach to handling the issue(s) identified in your selected article.

Continue this Discussion until the end of the module, Day 7 of Week 9, by adding insights related to the influence of diversity on communication in health care.

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