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Identify an organizational problem within your own workplace healthcare setting or a hypothetical healthcare organization.

Overview

As a student of healthcare quality management, it is vital that you are able to identify problems that arise in healthcare organizations and propose strategies for their improvement. A critical part of this process requires you to be familiar with quality and accreditation standards and navigate the communication channels of the organization.

For your summative assignment, you will identify a departmental problem within a healthcare organization and develop a collaborative performance improvement initiative to address it. Ideally, the proposed evidence-based solution will serve to improve the departmental problem, thus contributing to the overall success of the healthcare organization. The project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Two, Four, and Seven. The final product will be submitted in Module Eight.

In this assignment, you will demonstrate your mastery of the following course outcomes:

  •  Evaluate appropriate methods of healthcare data collection and interpretation for informing organizational decision making

  •  Assess healthcare performance improvement initiatives for addressing gaps in organizational performance

  •  Evaluate requirements of current quality and safety initiatives for how they promote the culture of safety in healthcare organizations

  •  Formulate communication and teamwork strategies in quality management that engage diverse stakeholders within healthcare organizations

  •  Evaluate information management systems and patient care technologies that promote healthcare quality

    Prompt

    Begin by identifying an organizational problem within your own workplace healthcare setting or a hypothetical healthcare organization. Propose an initiative that addresses this chosen problem, utilizing evidence-based literature and quality standards. If you choose a problem in your workplace, be sure to utilize data from that healthcare organization; if you have created a hypothetical healthcare organization, you may use a public domain database with instructor permission. As this is a scholarly initiative, this assignment must adhere to all APA requirements and formatting, and include peer-reviewed and evidence-based sources to support any and all claims.

    Specifically, the following critical elements must be addressed:

I. What Is the Organizational Problem?

  1. Provide a contextual basis for the organizational problem that you have chosen. How does this problem fail to meet quality or other regulatory

    requirements?

  2. Articulate organizational challenges posed by the problem (e.g., interdepartmental conflicts, communication failure, budgeting issues).

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  1. Evidence-Based Support

    1. Provide data that supports the existence of the problem. You may utilize public sources to find data related to your selectedproblem.

    2. How has this problem been addressed in the past? What information management systems or patient care technologies have been utilized

      when addressing this problem? Be sure to use peer-reviewed literature to support your answer.

    3. Discuss relevant accreditation standards, safety standards, compliance standards, and quality initiatives. How do these standards promote a

      culture of safety within the department? Be sure to cite the appropriate standards within your answer.

  2. Performance Improvement Initiative

    1. Propose an initiative that will address this problem within the department of your chosen healthcare organization. What specific relevant quality

      standard will this quality initiative address?

    2. Discuss the data determinants of success, as related to this initiative. In other words, what type of data will be indicative of a quality outcome?

  3. Implementation of the Plan in the Organization

    1. What interdepartmental communication channels will be used for plan implementation?

    2. What manner of data interpretation will be used to communicate the findings within the organization?

    3. If this initiative was implemented, what do you believe would be the hypothetical effect(s) on patient care outcomes? How will health

      information systems support those improvements in patient care?

    4. What do you think the hypothetical effect of the quality or performance initiative will be on the culture of safety within the organization?

  4. Success of the Performance Improvement Plan

    1. If this initiative is successful, what would be the financial implications for the healthcare organization?

    2. How would the existing information management systems contribute to the success of your proposal?

    3. What organizational processes will permit continued viability of the performance improvement initiative, if it is successful?

    4. Analyze interdepartmental communication that would be necessary for continued engagement in the proposed initiative.

      Milestones

Milestone One: Identify Organizational Problem

In Module Two, you will identify an organizational problem within your own workplace healthcare setting or a hypothetical healthcare organization. If you choose a problem in your workplace, be sure to utilize data from that healthcare organization; if you have created a hypothetical healthcare organization, you may use a public domain database with instructor permission.As you develop this first part of the assignment, provide a contextual basis for the organizational problem and articulate the organizational challenges posed by the problem. Provide data that supports the existence of the problem. This milestone isgraded with the Milestone One Rubric.

Milestone Two: Initiative Proposal
In Module Four, propose an initiative that addresses your problem selected in Milestone One. You will also implement your performance improvement initiative and discuss what success of the performance improvement plan will look like after implementation.This milestone isgraded with the Milestone Two Rubric.

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Milestone Three: Implementation of Performance Initiative
In Module Seven, you will implement your performance improvement initiative. Additionally, you will discuss what success of the performance improvement plan will look like after implementation. This milestone isgraded with the Milestone Three Rubric.

Final Submission: Organizational Performance Initiative
In Module Eight, you will submit your final project. It should be a complete, polished artifact containing all of the critical elements of the final product. It should reflect the incorporation of feedback gained throughout the course. This submission isgraded with the Final Project Rubric.

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Milestone

Deliverable

Deliverables Module Due

Two

Four Seven Eight

Grading

Graded separately; Milestone One Rubric

Graded separately; Milestone Two Rubric Graded separately; Milestone Three Rubric Graded separately; Final Project Rubric

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One Identify Organizational Problem Two Initiative Proposal

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Three

Implementation of Performance Initiative
Final Submission: Organizational Performance Initiative

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Final Project Rubric
Guidelines for Submission: Your organizational performance initiative should be 810 pages in length; however, the quality of this submission is much more

important than the length. All resources must be appropriately cited in APA format.

Critical Elements Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

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Problem: Provide

Meets Proficient criteria and includes insightful detail into the contextual basis of the organizational problem

Comprehensively provides a contextual basis for the organizational problem that was chosen, including how the problem fails to meet quality or regulatory requirements

Provides a contextual basis for the organizational problem that was chosen but with gaps in detail or logic

Does not provide a contextual basis for the organizational problem that was chosen

4.5

Problem: Articulate

Meets Proficient criteria and offers greater depth of information regarding the organizational challenges posed by the problem

Clearly articulates organizational challenges posed by the problem

Articulates organizational challenges posed by the problem but articulation is not clear

Does not articulate organizational challenges posed by the problem

6

Support: Provide

Meets Proficient criteria and data provided demonstrates nuanced understanding of the problem

Provides data that supports the existence of the problem

Provides data but data does not fully support existence of the problem

Does not provide data or data provided does not support existence of the problem

6

Support: Addressed

Meets Proficient criteria and description includes insightful detail regarding how this problem has been addressed in the past

Thoroughly describes how this problem has been addressed in the past, including the information management systems or patient care technologies utilized, and supports answer with peer- reviewed literature

Describes how this problem has been addressed in the past but with gaps in detail, and supports answer but support does not include peer-reviewed literature or is irrelevant

Does not describe how the problem has been addressed in the past or does not support answer

6

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Support: Discuss

Meets Proficient criteria and offers professional insights concerning how accreditation, safety, compliance, and quality standards promote a culture of safety

Clearly discusses relevant accreditation, safety, and compliance standards, as well as quality initiatives, including how these standards promote a culture of safety within the department, and cites appropriate standards

Discussesaccreditation, safety, and compliance standards, as well as quality initiatives, but with gaps in detail or clarity, and cites standards but citations are irrelevant or inappropriate

Does not discuss accreditation, safety, compliance, and quality standards and does not cite standards

9

Performance: Propose

Meets Proficient criteria and proposal demonstrates a nuanced insight into the relationship between the planned initiative and the quality standard being addressed

Proposes an initiative to address the chosen problem, including the quality standard being addressed

Proposes an initiative to address the chosen problem but proposal has gaps in detail or logic

Does not propose an initiative

4.5

Performance: Discuss

Meets Proficient criteria and chosen data determinants of success demonstrate great insight into the type of data that will be indicative of a quality outcome

Accurately discusses the data determinants of success related to this initiative

Discusses the data determinants of success related to this initiative but discussion is inaccurate

Does not discuss the data determinants of success related to this initiative

6

Implementation: Communication

Meets Proficient criteria and description is exceptionally clear in the delineation of communication channels

Thoroughly describes the interdepartmental communication channels to be used for plan implementation

Describes the communication channels to be used for plan implementation but channels are not interdepartmental or description has gaps in detail

Does not describe the communication channels to be used for plan implementation

6

Implementation: Data

Meets Proficient criteria and choices of data interpretation demonstrate nuanced insight into communication within the chosen healthcare organization

Accurately describes the manner of data interpretation that will be used to communicate findings within the organization

Describes the manner of data interpretation that will be used to communicate findings within the organization but description is inaccurate

Does not describe the manner of data interpretation that will be used to communicate findings within the organization

6

Implementation: Initiative

Meets Proficient criteria and offers reasoning concerning the hypothetical effects of the initiative on patient care outcomes

Comprehensively describes the hypothetical effects of this initiative on patient care outcomes, including how health information systems support improvements in patient care

Describes the hypothetical effects of this initiative on patient care outcomes but description is cursory

Does not describe the hypothetical effects of the initiative on patient care outcomes

6

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Implementation: Effect

Meets Proficient criteria and offers reasoning concerning the hypothetical effect of the quality initiative on the culture of safety within the organization

Comprehensively describes the hypothetical effect of the quality initiative on the culture of safety within the organization

Describes the hypothetical effect of the quality initiative on the culture of safety within the organization but description is cursory

Does not describe the hypothetical effect of the quality initiative on the culture of safety within the organization

9

Success: Financial

Meets Proficient criteria and offers reasoning pertaining to the hypothetical financial implications for the healthcare organization if this initiative is successful

Comprehensively describes the hypothetical financial implications for the healthcare organization if this initiative is successful

Describes the hypothetical financial implications for the healthcare organization if this initiative is successful but description is cursory

Does not describe the hypothetical financial implications for the healthcare organization if this initiative is successful

4.5

Success: Information

Meets Proficient criteria and hypothesis demonstrates nuanced insight into the relationship between information management systems and performance improvement initiatives

Logically hypothesizes how the existing information management systems would contribute to the success of this proposal

Hypothesizes how the existing information management systems would contribute to the success of this proposal but hypothesis is illogical

Does not hypothesize how the existing information management systems would contribute to the success of this proposal

6

Success: Processes

Meets Proficient criteria and provides nuanced insight into the organizational processes that will permit continued viability of the performance improvement initiative

Accurately describes the organizational processes that will permit continued viability of the performance improvement initiative

Describes what organizational processes will permit continued viability of the performance improvement initiative but description is inaccurate

Does not describe what organizational processes will permit continued viability of the performance improvement initiative

4.5

Success: Communication

Meets Proficient criteria and provides keen insight into interdisciplinary communication patterns typically present in a healthcare organization

Comprehensively analyzes interdepartmental communication patterns that would be necessary for ongoing engagement in the proposed initiative

Analyzes communication patterns that would be necessary for ongoing engagement in the proposed initiative but patterns are not interdepartmental or analysis is cursory

Does not analyze interdepartmental communication patterns that would be necessary for ongoing engagement in the proposed initiative

6

Articulation of Response

Submission is free of errors related to citations, grammar, spelling, syntax, and organization and is presented in a professional and easy-to-read format

Submission has no major errors related to citations, grammar, spelling, syntax, or organization

Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas

Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas

10

Earned Total 100%

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