01 Jan these skills enable

Question 1. Question : ______ is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness.

Organizational development

Human Resources Management

Organizational behavior

People management

Corporate strategy

Question 2. Question : There are _____ simple and universal principles that explain organizational behavior.

an infinity of

absolutely no

a confusing array of

fourteen

few if any

Question 3. Question : Which of Luthans’ managerial activities involves socializing, politicking, and interacting with outsiders?

traditional management

communicating

human resource management

networking

investing

Question 4. Question : Which of the following is not a core topic of organizational behavior?

motivation

attitude development

conflict

resource allocation

work design

Question 5. Question : How is the science of organizational behavior different from sciences such as physics and chemistry?

OB accepts intuitive explanations of the phenomena it studies.

Much of the data used in OB is collected by scientists working in different, but related, fields.

OB does not seek unifying underlying principles for the phenomena it studies.

Most people have preconceived notions about the phenomena studied by OB.

The findings of OB are not based upon data gathered under controlled conditions and measured and interpreted in a rigorous manner.

Question 6. Question : Group behavior, power, and conflict are central areas of study for _____.

archaeologists

sociologists

anthropologists

social psychologists

operations analysts

Question 7. Question : The OB topic of motivation has been most influenced by which behavioral science discipline?

psychology

social psychology

sociology

political science

corporate strategy

Question 8. Question : A manager is valued by her colleagues for her ability to perform effective break-even analysis on upcoming ventures. In this case, her colleagues value her for competencies that fall within which of Katz’s essential management skills categories?

technical

communication

human

conceptual

education

Question 9. Question : Over the past three decades, business schools have added required courses on people skills to many of their curricula. Why have they done this?

managers no longer need technical skills in subjects such as economics and accounting to succeed

there is an increased emphasis in controlling employee behavior in the workplace

managers need to understand human behavior if they are to be effective

these skills enable managers to effectively lead human resources departments

a manager with good people skills can help create a pleasant workplace

Question 10. Question : Studies of communication in U.S. managers indicate what about those managers who seek information from colleagues and employees?

they are rapidly promoted

they are generally more popular

they are less efficient as leaders

they are generally given fewer promotions, raises and other rewards

they are generally more effective managers