In the context of this course, please address the issues/questions below for a firm/organization of your choice.  When addressing the issues/questions, be sure to do so in the context of this course and your chosen firm/organization.  Your primary sources of information should be no older than 2-3 years old.

Project will be graded on the points indicated below. Also, please find suggested page lengths for each section. There is no penalty if you write less or more.

1. Provide a short background/history of the firm/organization. (10 pts) (1-2 pages)
2. Discuss which strategic vision the firm/organization evidences. (6 pts) (1/2-1 page)
3. Discuss which paradigm for creating value the firm/organization evidences. (6 pts) (1/2-1 page)
4. Discuss the critical success factors and whether or not you believe that the

        firm/organization shows evidence of success for these factors. (15 pts) (2-3 pages)

1. From the material reviewed, explain whether the firm/organization shows

       evidence in its operations/results of the perspectives of the balanced scorecard. (15 pts)

       (2-3 pages)

1. Discuss which of the activities of the value chain are most important to the

       firm/organization. (8 pts) (1-2 pages)

1. Discuss the concept of customer delivered value in the context of the

       firm/organization. (6 pts) (1/2-1 page)

1. Discuss the cost of controlling quality and the cost of failing to control

       quality in the context of the firm/organization. (8 pts) (1-2 pages)

1. Discuss the firm/organization in the context of the Theory of Constraints. (6 pts) (1-2 pages)
2. Conclusion, including degree to which organization incorporates concepts (10 pts) (1-2 pages)
3. Quality of writing, including citing sources; and organization of project (10 pts)