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Hannah Davidson

OL 325 Total Rewards

Professor Kearny

April 2, 2022

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Internal Consistency

Benefits Manager Job Description

Job Summary: Under the direction of the Human Resources director, the benefits manager

manages all functions associated with the organization’s benefit program. They will design,

evaluate, and modify benefits programs and policies to ensure that they are current and in

compliance with legal requirements. The benefits manager must also administer, direct, and

review employee benefit programs.

Essential Job Duties:

• Developing and implementing new compensation and benefits programs, policies, and

procedures

• Ensuring all programs, policies, and procedures comply with current legislation.

• Communicating with third-party services to negotiate benefit plans and resolve benefit-related

issues

• Managing subordinate HR employees and daily operations related to compensation and

benefits activities

• Preparing budgets, reports, and presentations

Knowledge, skills, and abilities:

• HR software such as ADP Workforce Now, human resource information system (HRIS), or

human resource management software (HRMS)

• Enterprise resource planning (ERP) software such as Microsoft Dynamics GP, Oracle

Hyperion, or Oracle JD Enterprise One

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• Experience with Federal and State employee benefit laws involving employee benefits (such as

COBRA, HIPAA, FMLA, OFLA, etc).

• Advanced knowledge of spreadsheet and database applications, data query tools, word

processing software, electronic mail and internet search tools.

Minimum qualifications: Bachelor’s degree from an accredited college or university in human

resources, business or public administration, or a related field. CEBS/GBA/SHRM/SPHR/GPHR

certification desirable.

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Production Worker Job Description

Job Summary: Under the direction of the production manager, the production worker handles

various duties in the warehouse. They will assemble and prepare goods for shipment while

keeping a clean and safe workspace and complete quality assurance testing on products. Move

materials or completed products and packages to established locations while maintaining proper

storage and inventory.

Essential Job Duties:

• Performs work in compliance with standard operating procedures and rotates through various

stations on the lines, where needed, to ensure production needs are met

• Performs general manual labor tasks including packaging, labeling, lifting, moving, and

loading product

• Complies with safety policies, the safety program and is pro active with safety concerns

• Monitor and inspect products for defects to ensure quality standards are met

• Operate machinery to assist in the production process, set up and control

• Maintain a clean workspace as well ensuring that the equipment is operating properly

Knowledge, skills, and abilities:

• Able to push, lift, and pull products up to 50 pounds

• Able to stand up to 8 hours

• Technical and mechanical skills

• Experience operating a forklift

• Ability to detect potential problems with machinery

Minimum Qualifications: Highschool diploma/GED

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Job Evaluation for Administrative Assistant

Degree 1 for education and technical skills is appropriate considering a high school diploma or

GED is sufficient for the administrative assistant. Simple tasks such as email and phone

communication, errand running, scheduling appointments, file organization, etc. are performed.

Problem solving and impact of job are degree 2, considering the administrative assistant works

close with managers and other employees.

Job Evaluation for Operations Analyst

Compensable Factor Weight Degree (1,2,3,4) Points

Skill (50%)

Education Level 25% 1 25

Technical Skills 25% 1 25

Responsibility (30%)

Scope of Control 10% 1 10

Impact of Job 20% 2 40

Effort (20%)

Problem Solving 10% 2 20

Task Complexity 10% 1 10

100% 130

Compensable Factor Weight Degree (1,2,3,4) Points

Skill (50%)

Education Level 25% 3 75

Technical Skills 25% 3 75

Responsibility (30%)

Scope of Control 10% 3 30

Impact of Job 20% 3 60

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Bachelor’s degree is typically required for this role which give the education factor a degree 3.

“Operations research analysts use advanced mathematical and analytical methods to help solve

complex issues” (U.S. Bureau of Labor Statistics, 2021). Technical skills requires a degree 3 as

well, as these skills are essential in successfully performing tasks for this position.

Job Evaluation Production Worker

The position of the production worker requires physical ability and strength and a lot of technical

skill, so degree 3 is applied here. Production workers must lift heavy objects, move heavy

Effort (20%)

Problem Solving 10% 3 30

Task Complexity 10% 3 30

100% 300

Compensable Factor Weight Degree (1,2,3,4) Points

Compensable Factor Weight Degree (1,2,3,4) Points

Skill (50%)

Physical Ability 25% 3 75

Technical Skills 25% 3 75

Responsibility (30%)

Scope of Control 10% 2 20

Impact of Job 20% 3 60

Effort (20%)

Problem Solving 10% 3 30

Task Complexity 10% 2 20

100% 280

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objects, operate assembly lines and forklifts, etc., so having experience/skill in this field is a

must. Impact of job and task complexity also is a degree 3 because the production worker is

fundamental in quality control and shipping/receiving products where little to no mistakes should

be made. Problem solving requires a degree 3 considering the production worker should know

how to look and potentially solve any issues with machinery.

Job Evaluation for Benefits Manager

Benefits managers ensures programs meet employee needs, comply with legal requirements, and

are cost effective while developing benefits communications and counseling employees on

benefits related issues (Salary, n.d.) A degree 4 is essential for responsibility and effort, as the

benefits manager is an essential position with strong responsibilities and complex tasks. A

Bachelor’s is required and some training and experience is also necessary, giving education and

technical skills a degree 3.

Compensable Factor Weight Degree (1,2,3,4) Points

Skill (50%)

Education Level 25% 3 75

Technical Skills 25% 3 75

Responsibility (30%)

Scope of Control 10% 4 40

Impact of Job 20% 4 80

Effort (20%)

Problem Solving 10% 4 40

Task Complexity 10% 4 40

100% 350

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Job Families

Front desk receptionist and the HR administrative assistant both have office and administrative

duties, including but not limited to: file organization, phone and email communication,

maintaining office supplies, mail sorting and distributing, and scheduling appointments. We will

see the the HR administrative assistant again below, but the position is included in both families.

All these positions work strictly under human resources. The benefits manager routinely meet

with senior staff, managers of other human resources departments, and the financial officers of

their organization (U.S. Bureau of Labor Statistics, 2021).

Office & Admin Support

Front desk receptionist

HR administrative assistant

Human Resources

HR director

Benefits manager

HR generalist

HR administrative assistant

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Operations

Director of regional operations

Operations analyst

Assistant to the director of operations

Production

Production manager

Lead production worker

Production worker

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References

Salary. (n.d.). Benefits Manager Salary. Salary. Retrieved April 2, 2022, from https:// www.salary.com/research/salary/benchmark/benefits-manager-salary

U.S. Bureau of Labor Statistics. (2021, December 13). Operations Research Analysts : Occupational Outlook Handbook. U.S. Bureau of Labor Statistics. Retrieved April 2, 2022, from https://www.bls.gov/ooh/math/operations-research-analysts.htm

U.S. Bureau of Labor Statistics. (2021, December 14). Compensation and Benefits Managers : Occupational Outlook Handbook. U.S. Bureau of Labor Statistics. Retrieved April 2, 2022, from https://www.bls.gov/ooh/management/compensation-and-benefits- managers.htm#tab-2

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