02 Jan Explain how you think

dq 1

Discussion Posting Expectations

Before starting your first discussion, please review the following discussion posting expectations for the course:

Participate actively in discussions, beginning with your initial substantive post for each of the discussion topics. This post should demonstrate your achievement of the participation criteria.
Respond to the posts of at least two of your fellow learners for each discussion question per week, unless the discussion instructions state otherwise.
Write substantive response posts to other learners that contribute to the conversation by asking questions, respectfully debating positions, and presenting supporting information relevant to the topic.
Respond to any follow-up questions the instructor directs to you in the discussion area.
In summary, each week you are responsible for:

One initial post for each discussion question.
Two response posts to other learners for each discussion question.
Instructions

In your assignments throughout this course, you will build an OIP based on the real-world example of the Toyota Motor Corporation’s recent product failure crisis. For this discussion, use the research you have conducted on the Toyota accelerator crisis and this unit’s readings to address the following questions:

What was this crisis about?
What made this crisis challenging for Toyota?
As you complete this discussion board post and respond to colleagues, please consider this a sounding boardfor ideas you might incorporate in your assignment this week. You will notice that these questions are very similar to one part of your instructions for the Process Identification assignment in this unit. You are encouraged to re-use your own writing from this discussion, even word-for-word, in that assignment. Attribute any ideas you have borrowed from peers to the person who generated them.

Response Guidelines

Read the posts of your peers and respond to at least two. When responding to others, seek clarification, share your personal experiences that relate to their experiences, and provide feedback on their posts.

dq 2

Because you are identifying processes that you might focus on for your OIP for this course, it is a good time to evaluate the situation using a formative strategy in the field, W. Edwards Deming’s 14 Points for Management. Following the Second World War, Deming traveled to Japan and motivated several prominent Japanese businesses toward process changes that brought them remarkable success. These companies cut expenses, increased productivity and gained market share by improving the quality of their products. By the 1970s, many American and European organizations adopted a similar strategy in order to stay competitive. Using Deming’s 1987 article, “Transformation of Today’s Management,” address the following:

Explain how you think some or all the principles proposed in his 14 Points for Management apply to the candidate processes you identified for your assignment in this unit. Explain why.
What additional information would you need to better understand the process?
As with the first discussion board, and whenever possible in this course, please use this as an opportunity to sound out ideas you will use in your upcoming assignment.

Response Guidelines

Read the posts of your peers and respond to at least two. When responding to others, seek clarification, share your personal experiences that relate to their experiences, and provide feedback on their posts.