02 Jan Interest arbitration

1. (TCO 1) Name and describe or define the activities that are involved in the staffing function of HRM. (Points : 40)

Question 2. 2. (TCO 5) You are trying to get a job as a recruiter for an HR department for a large multinational company. One of the things you are asked in your interview is to describe the following types of recruiting methods, explain when you would most likely use each of them (i.e., for what kind of jobs), and explain why (at least one reason each). What would you say if the methods were online recruiting, job fairs, and employment agencies? (Points : 40)

Question 3. 3. (TCO 6) Describe the ways in which ERISA has provided protection for a worker’s retirement. (Points : 40)

Question 4. 4. (TCO 4) Evaluate Kirkpatrick’s four levels of training evaluation, and determine which level would be most appropriate for the average organization. Why is Level 4 so difficult to obtain? (Points : 40)

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Question 5.5. (TCO 1) Which of the following human resource management specialties calls for collecting data to write job descriptions? (Points : 6)

Job analyst

Job training specialist

Compensation manager

EEO coordinator

Question 6.6. (TCO 2) Which of these statements are provisions of the Worker Adjustment and Retraining Notification Act? (Points : 6)

An organization with more than 100 employees must notify workers 30 days in advance if it is going to close a facility.

An organization with more than 200 employees must notify workers 60 days in advance if it is going to lay off more than 50 workers.

Organizations that fail to notify employees are subject to a penalty subject to 1 day’s pay and benefits to each affected employee for each day’s notice that should have been given for 200 days.

Organizations that fail to notify employees are subject to a penalty subject to 1 day’s pay and benefits to each affected employee for each day’s notice that should have been given, up to 60 days.

Organizations may be forced to keep a plant open if such action would threaten the economic base of the community.

Question 7.7. (TCO 2) Which of the following factors is not an acceptable basis for different pay for equal work under the Equal Pay Act of 1963? (Points : 6)

Gender

Seniority

Production quality

Production quantity

Question 8.8. (TCO 3) Based on research into ethical behavior in the workplace, which of the following is a true statement? (Points : 6)

Offering rewards for ethical behavior supports the intrinsic nature of personal ethics.

Punishing unethical behavior fails to alter the behavior of others in the workplace.

Managers significantly influence the ethical behavior of their subordinates.

Employees feel uncomfortable discussing ethics, so it should be avoided.

Question 9.9. (TCO 3) Which of the following terms refers to the procedure used to determine the duties associated with job positions and the characteristics of the people to hire for those positions? (Points : 6)

Job description

Job specification

Job analysis

Job context

Question 10.10. (TCO 5) The more specific the job qualifications in a help wanted ad are, the (Points : 6)

higher the salary that will be offered.

lower the salary that will be offered.

more important the position will be.

lower the number of résumés that will be received.

higher the number of résumés that will be received.

Question 11.11. (TCO 5) Which is the difference between a conditional job offer and a permanent job offer? (Points : 6)

The conditional job offer is made by the recruiter. The permanent job offer is made by the interviewer.

The conditional job offer is made after salary is set. The permanent job offer is based on performance expectations before salary is set.

Conditional job offers are made to hourly workers. Permanent job offers are made to salaried workers.

The conditional job offer is made before the initial screening. The permanent job offer is made after medical requirements are met.

Question 12.12. (TCO 4) Which of the following statements most likely suggests that an employee is engaged? (Points : 6)

“I work with intensity.”

“I take frequent breaks.”

“I daydream at my desk.”

“I enjoy talking to coworkers.”

Question 13.13. (TCO 4) When comparing individual career development to organizational career development, which statement is the most true? (Points : 6)

They are both the responsibility of the individual.

Organizational career development focuses on meeting organizational goals and needs. Individual career development focuses on meeting individual goals and needs.

Individual career development involves training. Organizational career development does not.

They are different terms for the same experience.

Individual career development has a much shorter time frame than organizational career development.

Question 14.14. (TCO 5) Two main factors that assist in the creation of a bias-free, EEO-appropriate performance appraisal process are (Points : 6)

reasonable accommodations offered and ADA compliance.

the use of established intervals and trained appraisers.

valid data and regular promotions.

terminating low performers and rewarding seniority.

the use of the “bottom 10% goes” rule and gender neutral policies.

Question 15.15. (TCO 6) Which of the following statements is not true about rewards? (Points : 6)

Intrinsic rewards from work are typically individual based and can be warm-fuzzy feelings.

Extrinsic rewards from work include typically financial-based rewards.

Allowing an employee to work remotely 1 day per week could be seen as both an intrinsic reward and an extrinsic nonfinancial reward.

Profit sharing is an extrinsic reward.

Intrinsic rewards will typically be taxed at the end of each year.

Question 16.16. (TCO 6) Which of the following is not considered a short-term disability plan? (Points : 6)

Company sick leave

Unemployment insurance

Worker’s compensation insurance

Short-term disability insurance

FMLA leave

Question 17.17. (TCO 2) Which of the following statements is not true for carpal tunnel syndrome? (Points : 6)

Back pain is one of the most commonly associated issues with carpal tunnel syndrome.

Most states’ worker’s compensation covers employees who suffer from carpal tunnel syndrome.

OSHA will get involved in situations involving carpal tunnel syndrome.

Ergonomics is one solution for carpal tunnel syndrome.

Carpal tunnel syndrome is a class of repetitive stress injuries.

Question 18.18. (TCO 7) Workers in an automotive plant are threatening to strike. Management has given executives huge pay raises. The current contract expires in 8 months, but work has already begun on the new contract. Management wants to give smaller raises to the union than has been given in contracts for the past 20 years. Dan has been hired to make sure that negotiations don’t break down and that management and labor keep talking to each other. Which is Dan doing? (Points : 6)

Conciliation

Grievance arbitration

Fact finding

Interest arbitration

Mediation

Question 19.19. (TCO 6) Anita, a manager at a department store, needs to determine whether one of her employees is exempt or nonexempt under the Fair Labor Standards Act. Which of the following would be the best resource for Anita? (Points : 6)

Organizational chart

Performance appraisal

Business plan

Job description