27 Dec Using super users

Question 1

What information or tips should be included in the design process?

Minimize keystrokes or excessive scrolling

Provide many alerts within the system

Include easy prompts for all physician questions

Provide a variety of looks to distinguish the type of screens

Question 2

During which type of go-live should an organization use both paper and electronic environments at the same time within the healthcare institution?

Hybrid implementation

Big bang

Train the trainer

Phased go-live

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Question 3

Which phase of the systems life cycle includes an upgrade for new components to be obtained and installed?

Implementation

Development

Planning

Maintenance

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Question 4

If an institution is using the big bang go-live approach, which type of training is the most appropriate?

Bringing in temporary trainers

Training the trainer

Bringing in school educators

Using super users

Question 5

When setting up volume testing for an organization that is preparing to implement an electronic health record, when is the best time to test the system?

When students are not logging in

During a scheduled downtime

The middle of the night

During the busiest time of the day