13 Jan The customer is a source

Week 1 Course Project Tasks

Read the Petrie’s Electronic Case at the end of Chapter 2.

Using Microsoft Word, complete the case questions below. (Note: Answer these questions to the case study completely.)

Petrie’s Electronics Case, Chapter 2, Questions 2-16, 2-17, and 2-19. (Note: Answer these questions to the case study completely.)

Review the Course Project area under Course Home, and complete the following assignments.

Course Project Deliverables Points

Petrie’s Electronics Case, Chapter 2, Questions 2-16, 2-17, and 2-19 15

Company Overview Package Total 15

Week 2 Course Project Tasks

Read the Petrie’s Electronic Case at the end of Chapters 3 and 4.

Using Microsoft Word, complete the case questions below. (Note: Answer these questions to the case study completely.)

Petrie’s Electronics Case, Chapter 3, Questions 3-40, 3-41, and 3-42

Petrie’s Electronics Case, Chapter 4, Questions 4-36, 4-37, and 4-38

Complete the cost benefit analysis spreadsheet for Alternative C. You will need to download and use the following files:

Alternative C Analysis Data

Cost Benefit Analysis Alternative C Worksheet

Note: Cost benefit analysis spreadsheet for Alternatives A and B have been completed for your review, which can help you understand how to complete the analysis for Alternative C:

Alternative A Analysis Data and Cost Benefit Analysis Alternative A Worksheet

Alternative B Analysis Data and Cost Benefit Analysis Alternative B Worksheet

Review the Course Project area under Course Home, and complete the following assignments.

Course Project Deliverables Points

Petrie’s Electronics Case, Chapter 3, Questions 3-40, 3-41, and 3-42 15

Petrie’s Electronics Case, Chapter 4, Questions 4-36, 4-37, and 4-38 15

Cost Benefit Analysis Spreadsheets for Alternative C 10

Planning and Selection SDLC Phase 1 Package Total

Week 3 Course Project Tasks

Read the Petrie’s Electronic Case at the end of Chapters 5 and 6.

Using Microsoft Word, complete the case questions below. (Note: Answer these questions to the case study completely.)

Petrie’s Electronics Case, Chapter 5, Questions 5-28, 5-30, and 5-32

Petrie’s Electronics Case, Chapter 6, Questions 6-37 and 6-41

Complete the data flow diagram (DFD), Level 1 data flow diagram ( DFD), using the Level 0 diagram, PE Figure 6-2 on page 193. You will need to only create a Level 1 diagram for the record activity process.

Please note the textbook has an error, PE Figure 6-2. The diagram is labeled as Level 1 DFD, but it is actually the Level 0 diagram decomposed from the context diagram, PE Figure 6-1.

You can use MS Visio 2013 or any other MS Office Application (most students use Visio or Word).

Note: There are four processes on the Level 0 diagram. Three of four Level 1 diagrams have already been created for you, and you can download them (see below) to see how these three processes were completed. Review them to ensure consistency.

Send Promotions Level 1 Diagram

Generate Point Redemption Coupons Level 1 Diagram

Generate Customer Reports Level 1 Diagram

How to Create a Data Flow Diagram Using Microsoft Visio 2013

Start Visio.

Select template software.

Select data flow model diagram.

Now have gourGane and Sarson shapes.

Left click and drag shape you want to design layout.

Review the Course Project area under Course Home, and complete the following assignments.

Category

Points

Petrie’s Electronics Case, Chapter 5, Questions 5-28, 5-30, and 5-32

15

Petrie’s Electronics Case, Chapter 6, Questions 6-37 and 6-41

10

Data Flow Diagrams-One Level 1 Diagram

15

Systems Analysis SDLC Phase 2 Package—Part 1 Total

40

Week 4 Course Project Tasks

Read the Petrie’s Electronic Case at the end of Chapter 7.

Using Microsoft Word, complete the case questions below. (Note: Answer these questions to the case study completely.)

Petrie’s Electronics Case, Chapter 7, Questions 7-49, 7-50, and 7-51

Review the Course Project area under Course Home, and complete the following assignments.

Note: If you need to learn more about Visio 2013 and ERD preparation, click here to see a Microsoft Tutorial, which shows how to use the Visio product and also click here to see Microsoft Steps on How to Create an ERD.

Course Project Deliverables Points

Petrie’s Electronics Case, Chapter 7, 7-49, 7-50, and 7-51 15

Systems Analysis SDLC Phase 2 Package—Part 2 Total 15

Week 5 Course Project Tasks

Read the Petrie’s Electronic Case at the end of Chapter 8. These include reviewing the customer accounts area and creating the order history page.

Using Microsoft Word, complete the case questions below. (Note: Answer these questions to the case study completely.)

Petrie’s Electronics Case, Chapter 8, Questions 8-36 through 8-40 (five questions). You will need to update the customer account area page and create the order history page using Visio or any MS Office product.

Read the Petrie’s Electronic Case at the end of Chapter 9 (No case questions are assigned).

Course Project Deliverables Points

Petrie’s Electronics Case, Chapter 8, Questions 8-36 through 8-40 25

Systems Design SDLC Phase 3 Package Total 25

Week 6 Course Project Tasks

Read the Petrie’s Electronic Case at the end of Chapter 10.

Using Microsoft Word, complete the case questions below. (Note: Answer these questions to the case study completely.)

Petrie’s Electronics Case, Chapter 10, Questions 10-38 through 10-41 (four questions). You will need to update the customer account area page and create the order history page using Visio or any MS Office product.

Complete a project closeout report in APA format (please see the rubric below for what is expected in this report).

Course Project Deliverables Points

Petrie’s Electronics Case, Chapter 10, Questions 10-38 through 10-41 25

Project Closeout Report 15

System Implementation and Operation SDLC Phase 4 Package-Part 1 40

Week 7 Course Project Tasks

Create a use case for the CRM system. Visio is suggested, but you can use any Microsoft 2013 application. In order to use Visio 2013, select software on the template page and then click UML use case. Then click create. You will be able to complete the use case diagram.

You will need to include the four processes of record customer activities, send promotions, generate point redemption coupons, and generate customer reports processes.

You will need to include all four actors.

The customer is a source and a sink and should be shown as one actor on our use case.

The three data stores will be the other actors.

Customer activity records

Marketing database

Product database

Course Project Deliverables Points

Use Case Diagram 15

System Implementation and Operation SDLC Phase 4 Package-Part 2 15