14 Jan Question 22 (TCO 2) (I).Describe each of

PSYC305 Motivation and Leadership

Week 1 Discussion

Ohio State and Michigan Studies

Consider the findings from the Ohio State and Michigan studies: Good leadership requires effectiveness on two dimensions – initiating structure, commonly called task orientation, and showing consideration, commonly called employee orientation. Evaluate a leader you know using those two dimensions of good leadership. Describe how well that leader manages both those dimensions. What is the outcome of their strengths or weaknesses in those dimensions?

1. Describe a situation that would call for a more task oriented leader.

2. In what situations would a more employee oriented leader be more successful?

Which orientation do you reflect in your style of leadership? Why do you tend to lean toward that style?

PSYC305 Motivation and Leadership

Week 2 Discussion

Communication & Power

Initial Post Instructions

For the initial post, respond to one of the following options:

Option 1: It has been said that communication controls, motivates, provides release, and facilitates decision-making. What happens in an organization when communication is limited? How does downward and upward communication affect the functions mentioned above?

Option 2: TS Eliot wrote, “Half of the harm that is done in this world is caused by people who have power and want to feel important. They do not mean to do harm… they are simply absorbed in the useless struggle to think well of themselves.” (Manning &Curtis , p. 167)

Please do Exercise 8-1, p. 169. What kind of power does your supervisor commonly use, and what has been the outcome of their behavior…on the employees, on the company?

Follow-Up Post Instructions

Respond to at least two peers or one peer and the instructor. Respond to one peer who chose the option different from the one you chose. Further the dialogue by providing more information and clarification.

PSYC305 Motivation and Leadership

Week 3 Discussion

Personality, Values, & Ethics

Initial Post Instructions

For the initial post, respond to one of the following options:

Option 1: Values may be self-governing, but they do change with time. The link between personality, values, and work ethic is difficult to decipher. Your basic makeup is with you in every situation, especially in your organization. Have your values changed as you have matured, or have they stayed the same? Do you have different values than your parents or siblings? How do values affect the cohesiveness of the workplace?

Option 2: A student who worked for Chipotle stated: “I love the Chipotle standard that what’s best for the people (employees) is best for the company and vice versa, so I always strive to do my best.” It sounds simple, but in reality, that is a difficult culture to enact. Why do you suppose that it isn’t common in most organizations? What is difficult about the implementation of such a policy? Does everyone have the same definition of “doing your best”? Will slackers perceive their best in a different light? Can you count on most managers to model the appropriate behavior? Who supervises the managers, and how are they held accountable, not only for product, but for cultural expectations?

Follow-Up Post Instructions

Respond to at least two peers or one peer and the instructor. If possible, respond to one peer who chose the option different from the one you chose. Further the dialogue by providing more information and clarification.

PSYC305 Motivation and Leadership

Week 4 Discussion

Employee Needs

Initial Post Instructions

For the initial post, respond to one of the following options:

Option 1: Please take a look at the bulleted needs described on page 286: survival, security, belonging, respect, and fulfillment. Then, describe how your organization meets those needs, and explain what they could do differently to better meet the fulfillment needs.

Option 2: To kick off this discussion, remember what we were discussing this week about happy employees. Our lecture talked about making employees number one. How prevalent do you find this to be? Do you think it is common? Why or why not? Is it a lack of knowledge, ignorance, or arrogance? You would think that this concept was easy to understand. Do you think today’s managers and leaders forgot to read the handbook on effective employee management?

Follow-Up Post Instructions

Respond to at least two peers or one peer and the instructor. If possible, respond to one peer who chose the option different from the one you chose. Further the dialogue by providing more information and clarification.

PSYC305 Motivation and Leadership

Week 5 Discussion

Organizational Climate

Initial Post Instructions

For the initial post, respond to one of the following options:

Option 1: Our text discusses the conclusion of research: Diverse teams utilize diverse opinions and approaches and are generally more effective in their accomplishment of tasks. Yet, the text states “diversity appears to increase group conflict.”

In what ways does diversity make conflict into a positive result? How can the appreciation and encouragement of people to be themselves and share their thoughts result in cohesiveness and effectiveness?

What are some specific things you could do or say in any group to decrease the conflict inherent in diversity and increase the productivity inherent in many minds and styles working together?

How does dealing with diversity in teams help in avoiding groupthink? Think about the forces of groupthink and how they can be dealt with when diversity of opinions, ideas, strategies, is allowed to function in teams.

Option 2: As stated in Chapter 5, organizational climate is the hallmark of integrated purpose, strong focus on the advancement of the individual, and respect for all members. Discuss any situations you have encountered in your vocational experiences where this cohesiveness was evident. How did you feel? How do you think this climate affected turnover?

If you have not experienced this type of corporation, what kinds of expectations would you have when you join it? How do you think the employees feel about their situation?

Follow-Up Post Instructions

Respond to at least two peers or one peer and the instructor. If possible, respond to one peer who chose the option different from the one you chose. Further the dialogue by providing more information and clarification.

PSYC305 Motivation and Leadership

Week 6 Discussion

Successful Change Management & Burnout

Initial Post Instructions

For the initial post, respond to one of the following options:

Option 1: Since change in the workplace is constant, a good leader knows how to implement and lead effective change. A description on p. 418 and 419 explains how change affects top management, middle management, and frontline employees. Read this section, and consider a time when you experienced change in your organization.

Describe how people at those three levels in the organization initiated or responded to the change. Did top management help his or her middle managers prepare employees for and implement the change? Did management understand the “losses” experienced by employees? Were employees resistant to the change? How did management overcome that resistance?

Option 2: What is burnout? Who gets burned-out? Read the stories about Joe in “We Buried Joe Today” and the “A tragic story” about ambulance attendants on pages 432 and 433. Comment on the stories and similar ones you may have heard about.

Follow-Up Post Instructions

Respond to at least two peers or one peer and the instructor. If possible, respond to one peer who chose the option different from the one you chose. Further the dialogue by providing more information and clarification.

PSYC305 Motivation and Leadership

Week 7 Discussion

Beneficial Conflict & Cultural Sensitivity

Initial Post Instructions

For the initial post, respond to one of the following options:

Option 1: Conflict can be beneficial to organizations, stimulating cohesiveness and creativity if managed correctly.. Based on this week’s reading, what are some ways that employees can effectively manage conflict in the workplace? Provide any examples of your experience(s) with conflict in the workplace and support your statement to fix the problem with the textbook.

Option 2: Cultural sensitivity is crucial to local and global success. It is very difficult to be aware of and sensitive to issues and traditions we are ignorant about. How can we decrease our own ignorance? Can we be proactive about it, or do we just have to wait until someone alerts us that we are being insensitive?

Follow-Up Post Instructions

Respond to at least two peers or one peer and the instructor. If possible, respond to one peer who chose the option different from the one you chose. Further the dialogue by providing more information and clarification.

PSYC305 Motivation and Leadership

Week 8 Discussion

Looking Ahead

Initial Post Instructions

Take a moment to review again our learning objectives for this course listed below. Identify one of the course learning outcomes and share with the class how you feel you have mastered that learning objective. What new skills or knowledge have you gained throughout the class that relate to that objective? What activities, resources or experiences in class helped you to gain that knowledge or skill? What strengths or weaknesses have you identified in yourself as a team member and leader that relate to that objective? What do you still have questions about or wish to explore further?

Given the need to design an effective strategy for the leader of a short-term academic or workplace team project, describe how team members with varying personalities and communication styles can be led collaboratively in the successful completion of the project. (Covered in Week 2)

Given a work scenario where an important organizational change has recently occurred, design strategies a leader can use to establish quality leadership in that new work setting, considering effective leadership variables, leadership qualities, and situational work factors. (Covered in Week 1)

Given a competition-driven workplace where the leader is aware of important changes that may affect the market and alter the structure of the organization, assess the need for a vision, and factors contributing to organizational climate and power while considering the importance of values and ethics in the workplace. (Covered in Weeks 3 & 5)

Given a work-group situation such as a team’s discrepancy about performance, where the supervisor/manager has been asked by the members to intervene, generate possible relevant resolutions that will increase worker morale, acknowledge variables that define human relations in the workplace, and account for team development processes, placing emphasis on the leader/supervisor/manager role as team developer and facilitator. (Covered in Week 5)

Given that a newcomer to an organization is promoted to leader of an existing work group that has gone through a period of negative business transactions, low work quality, and low morale, demonstrate how the new leader can gain authority, establish quality as an imperative, and also empower subordinates. (Covered in Week 4)

Given that a relatively new leader is asked to appraise his or her subordinates, evaluate the different appraisal tools that could be used, the possible consequences of performance appraisal, and the effects of performance appraisals on discipline, compensation, behavior modification, and professional development.(Covered in Week 6)

Given that a group is assigned to a completely new work venue (or project) under the responsibility of a new but highly technically trained supervisor, determine the different strategies that can be used to ensure effective work assignment and work delegation and specifically analyze the role of personality and job fit. (Covered in Week 3)

Given that in a group with strong ethnic or cultural identity the supervisor/manager hires two new individuals who differ from the existing group, assess the variables that would affect the resulting work team, such as personality, sources of diversity, emotional intelligence, motivational levels, and conflict resolution skills of all stakeholders. (Covered in Week 7)

Given a chosen business sector where new technologies are being introduced, determine the different training and human resource development strategies that could be used, the consequences of ineffective change management practices, and the possible effects of, and ways of preventing, stress and burnout. (Covered in Week 6)

Given an individual who has leadership experience or aspirations, generate a proposal for the development and/or evaluation of a leadership development plan, based on leadership and situational variables such as team processes, sources and effects of diversity, organizational change factors, ethics, personal and interpersonal psychological factors, hiring, training, and performance appraisal procedures, power relationships, and motivational factors. (Covered in Week 2)

Follow-Up Post Instructions

Respond to at least two peers or one peer and the instructor. Further the dialogue by providing more information and clarification.

Writing Requirements

Minimum of 3 posts (1 initial & 2 follow-up)

APA format for in-text citations and list of references

PSYC305 Motivation and Leadership

Week 1 Individual Assignment 1

Individual assignment: McFarlane Case, p. 65 (Manning & Curtis): “Part One Video Case, Toying with Success: The McFarlane Companies”

After reading the case, answer “Questions for Discussion” 1 and 2, providing evidence for points you make.

Then, include a well thought-out and reflective 6 to 10-line personal conclusion.

Submit your assignment AS A MICROSOFT WORD DOCUMENT.

Rubric (professor has the discretion to award points as deemed reasonable):

Complete, well thought-out answer tapping into required content, arguments well presented, all parts responded to adequately, all criteria met, no significant errors: 45-50/50

Many points made, but some connection to content missing, one part not answered, incomplete discussion, nearly all criteria: 40-44/50

Some points made, but some connection to content missing, incomplete and/or limited discussion, some criteria met: 35-39/40

Limited discussion, limited points, few criteria met: 30-34/50

Poor in every way, no criteria met: 0-33/50

For grammar, spelling, and APA formatting errors, student may lose additional points.

PSYC305 Motivation and Leadership

Week 2 Team Assignment 1

Please read the page “Team Assignments Approach and Overview” located in the Files section of the Course Menu for an overview of approach and requirements for Team Assignments, and the following detailed instructions for Team Assignment 1 to be started in Week 1, and completed in Week 2.

As you know, to develop leadership skills, hands-on in this course, you are being put in virtual teams of 4. With your team members, you will complete 4 team assignments, one in each of weeks 2, 3, 5, and 6. You will do this by each team member having the opportunity to be the Leader in at least one of the Team Assignments (while others take on other specific roles that week).

Objectives of Team Assignment 1 (due Week 2)

To become aware of your leadership qualities, where and how they were developed, areas that need development, and how you could start developing your leadership qualities; and

In order to work together virtually, you will share information with your team about how and when you are available for communication with your team, and your leadership and course goals as stated in 1) above.

Tasks and deliverables for the team assignment of Weeks 1 and 2 – to be completed in week 2:

Instructions: Team Assignment 1 requires you to

Get started in Week 1 to

Individually, analyze your leadership strengths, and areas to develop and improve, based on the personal Leadership development and Course goals document (LDCG) in the Files section of the Course Menu,

Indicate your program, experience with online courses, day and time availability, contact information (phone, chat, e-mail address), and time zones, etc… using the Communication Preferences (CP) document in the Files section of the Course Menu.

Communicate and share the above information in LDCG and CP documents, with your team members, by posting in Team Discussions.

Continue in Week 2 to

Share the above information with each other,

As a team, using the above information, plan out team roles, such as leader, motivator, communicator, facilitator, etc…, for all team members, for all 4 team assignment weeks 2, 3, 5 and 6, as suggested in Team Roles document in the Files section of the Course Menu.

Collate all team members’ Leadership Development and Course goals and Communication Preferences information with Team roles, in ONE Word document. You may create a table in Word, or an Excel worksheet to represent the information on Leadership and Course Goals (LDCG) summary and Communication Preferences (CP) summary, and submit with the Team Roles information, all in ONE Word document.

Team assignment deliverable must be submitted in three places: at the end of the Team discussions by Team Leader, in the Files section of the Course Menu by the leader, and in your own Week 2 Team Assignment area by each team member.

To ensure productivity by each member of your team, a Team Leader and Member Report (TLMR), available in the Files section of the Course Menu, will be completed by each member of the team and posted by each member in the Team discussions between Friday and Saturday midnight, and in their own Team Assignment area along with their Team assignment deliverable/ product by Sunday 11:59pm.

If the TLMR is not posted in Team discussions and own area by Sunday 11:59pm, up to 20% points may be deducted from the full points of the Team assignment.

If the TLMR is not posted in Team discussions and own area by Sunday 11:59pm, up to 20% points may be deducted from the full points of the Team assignment.

PSYC305 Motivation and Leadership

Week 3 Individual Assignment 2

Take the Big 5 Personality Inventory on p. 387 in our book. Write a 400- to 600-word summary of your personality, as described by the Big 5 Inventory. Discuss the upsides and the downsides of the pattern of the five dimensions or traits of your personality. We know that three of the Big 5—conscientiousness, openness, and extroversion—are closely associated with leadership effectiveness. How do your scores reflect your readiness to become a leader? Include a reflection about how your personality shapes your behavior toward work, school, and teamwork.

Don’t forget to submit your assignment.

Rubric (professor has the discretion to award points as deemed reasonable)

Complete, well thought-out answer tapping into required content, arguments well presented, all parts responded to adequately, all criteria met, no significant errors: 45-50/50

Many points made, but some connection to content missing, one part not answered, incomplete discussion, nearly all criteria: 40-44/50

Some points made, but some connection to content missing, incomplete and/or limited discussion, some criteria met: 35-39/40

Limited discussion, limited points, few criteria met: 30-34/50

Poor in every way, no criteria met: 0-33/50

For grammar, spelling, and APA formatting errors, student may lose additional points.

PSYC305 Motivation and Leadership

Week 3 Team Assignment 2

Objectives of Team Assignment 2

1) continue to work in your team with a new leader and members in other roles, all that were specified in Week 2 assignment, for Week 3, and

2) participate fully in completing a PowerPoint based on research conducted by your team on a top company to work for, to examine its original and current leadership, values and profitability, and to create and submit a PowerPoint according to criteria and suggestions provided.

Tasks and Deliverables for the Team Assignment 2 of Week 3 Select one of the top 10 companies from 2013, 2014 or any other year to investigate, researching the names from the site below, and as mentioned in Week 3 lecture:

http://www.greatplacetowork.com/best-companies/100-best-companies-to-work-for (Links to an external site.)

Create a PowerPoint presentation with graphics about the company you selected.

Each team member must put their first and last name in size 14-18 font on each PowerPoint slide that they are responsible for creating

Ensure that the following information has been researched and represented in the PowerPoint:

What is the company known for? What does it do right? What are its mission and values? Does it work toward social responsibility?

What is the company’s background—what is the source of its leadership, conscience and approach to social responsibility? What is the rationale for employee-friendly endeavors? What is the history behind its good governance?

Who leads this company toward excellence presently? What are that person’s values? Are the values stated by the leader(s)? Do those values drive the company and carry over to its employees? What are the leadership qualities of the people responsible for its success?

Is the company profitable? Can you be a caring organization and still be profitable? (You may need to look for a financial report in Business Source Complete available in the Chamberlain library database).

PowerPoint advice: Every slide should have clear, readable text no smaller than 28 point font; remember to limit your use of full sentences. Each slide should also have some kind of visual to enhance the communication of that content. Using APA guidelines cite your sources, including in-text citations. The professional team product includes an introduction, multiple content slides, and a conclusion, as well as a reference slide. Better products usually have about 15 to 20 slides (four or five from each student). You may need more for more complex products. More detailed guidelines on presentation techniques is provided in a document “PowerPoint dos and don’ts” in the Files section of the Course Menu.

Submit your team assignment deliverable/product to the team discussion, the Files section of the Course Menu for all to see, and to the Team Assignment area. The presentation is posted in the team discussions so that you can all work on it, and the team leader or designee should post a final copy in the Files section of the Course Menu so other teams can see it. Each participating team member should post the same final copy in his or her own Week 3 Team Assignment area so that it can be graded.

Remember to post the TLMR (Team Leader and Member Report) in Team discussions, and in your own area along with the deliverable/ product (PowerPoint).

In-class students must be ready to present your product to the class at the beginning of next week’s class.

Team Assignment Rubric (Assignment Worth 60 points)

Team Assignment Content: Worth 20 points

Addresses all aspects of the question(s), applying information from the textbook, including 1 outside source per group member, and displaying an understanding from the weekly concepts.

Professional Communication: Worth up to 16 points

Presents information using clear and concise language in an organized manner (minimal errors in English grammar, spelling, syntax, and punctuation).

Formatting: Worth up to 12 points

Text is easy to read, formatting follows APA formatting guidelines, color schemes are balanced, fonts are reasonable in size.

Organization and Creativity: Worth up to 12 points

The PowerPoint was organized with proper headings and indentation. PowerPoint was unique and presented information in a creative way.

Team Participation:

Individual posted their contribution of the Team Assignment after Friday at 11:59pm (late): -5 points

Individual posted their TMLR after Sunday at 11:59pm (late): -2 points

TMLR report grade assessments: It is at the Professor’s discretion to assign grade penalties based on TMLRs.

PSYC305 Motivation and Leadership

Week 5 Individual Assignment 3

Read the case study “Part Five Video Case—Hot Topic: Employees with Passion” on p. 281 of your textbook and answer the ‘Questions for Discussion’ 1 and 2, providing evidence for points you make. For full points, ensure substantive responses to the questions. See rubric below for criteria for full points.

Don’t forget to submit your assignment.

Rubric (professor has the discretion to change award points as deemed reasonable)

Complete, well thought-out answer tapping into required content, arguments well presented, all parts responded to adequately, all criteria met, no significant errors: 45-50/50

Many points made, but some connection to content missing, one part not answered, incomplete discussion, nearly all criteria: 40-44/50

Some points made, but some connection to content missing, incomplete and/or limited discussion, some criteria met: 35-39/40

Limited discussion, limited points, few criteria met: 30-34/50

Poor in every way, no criteria met: 0-33/50

PSYC305 Motivation and Leadership

Week 5 Team Assignment 3

Objectives of Team Assignment 3

to continue to work in your team with a new leader and members in other roles, all that were specified in Week 2 assignment, for Week 5, and

to participate fully in completing a PowerPoint based on research conducted by your team on the phenomenon of groupthink and at least 3 scenarios/examples in which groupthink has had significant negative consequence.

Tasks and Deliverables

Read the section on “Avoiding groupthink” in the Manning and Curtis book, pp. 256–258. With your team, investigate multiple examples of groupthink and present information about the phenomenon and at least 3 scenarios / examples (other than the Space Shuttle Challenger Disaster) in a PowerPoint presentation.

Each team member must put their first and last name in size 14-18 font on each PowerPoint slide that they are responsible for creating.

Your presentation must cover examples/ scenarios in which groupthink has had a significant consequence.

PowerPoint advice: Every slide should have clear, readable text no smaller than 28 point font; remember to limit your use of full sentences. Each slide should also have some kind of visual to enhance the communication of that content. Using APA guidelines cite your sources, including in-text citations. The professional team product includes an introduction, multiple content slides, and a conclusion, as well as a reference slide. Better products usually have about 15 to 20 slides (four or five from each student). You may need more for more complex products. More detailed guidelines on presentation techniques is provided in a document “PowerPoint dos and don’ts” in the Files section of the Course Menu.

Submit your team assignment deliverable/product to the team discussion, Files section of the Course Menu for all to see, and to the Team Assignment area. The presentation is posted in the team discussions so that you can all work on it, and the team leader or designee should post a final copy in the Files section of the Course Menu so other teams can see it. Each participating team member should post the same final copy in his or her own Team Assignment area so that it can be graded.

Remember to post the TLMR (Team Leader and Member Report) in Team discussions, and in your own area along with the deliverable/ product (PowerPoint).

In-class students must be ready to present your product to the class at the beginning of next week’s class.

Don’t forget to submit your assignment.

Team Assignment Rubric (Assignment Worth 60 points)

Team Assignment Content: Worth 20 points

Addresses all aspects of the question(s), applying information from the textbook, including 1 outside source per group member, and displaying an understanding from the weekly concepts.

Professional Communication: Worth up to 16 points

Presents information using clear and concise language in an organized manner (minimal errors in English grammar, spelling, syntax, and punctuation).

Formatting: Worth up to 12 points

Text is easy to read, formatting follows APA formatting guidelines, color schemes are balanced, fonts are reasonable in size.

Organization and Creativity: Worth up to 12 points

The PowerPoint was organized with proper headings and indentation. PowerPoint was unique and presented information in a creative way.

Team Participation:

Individual posted their contribution of the Team Assignment after Friday at 11:59pm (late): -5 points

Individual posted their TMLR after Sunday at 11:59pm (late): -2 points

TMLR report grade assessments: It is at the Professor’s discretion to assign grade penalties based on TMLRs.

PSYC305 Motivation and Leadership

Week 6 Team Assignment 4

Objectives of Team Assignment 4

1) continue to work in your team with a new leader and members in other roles, as specified in week 2 assignment, for week 6, and

2) participate fully in completing a PowerPoint on an enlightened organization, as described on p. 87- 91 in Manning and Curtis, by assessing its organizational climate and highlighting characteristics of loyalty, consideration for others, motivation, communication, and leadership in that organization.

Tasks and Deliverables

Each team: Find an organization that has an enlightened organizational culture, as described on p. 87- 91 in our Manning-Curtis book. Research their culture and climate via the Web or other resources, and create a PowerPoint presentation, based on the Organizational Climate assessment and highlighting the characteristics of loyalty, consideration for others, motivation, communication, and leadership in that organization. Some examples for you to consider include: SAS, Google, Nugget Markets, and World Famous Pike Place Fish Market. There are many others, so have fun exploring the world of exceptional organizations and their enlightened culture.

Each team member must put their first and last name in size 14-18 font on each PowerPoint slide that they are responsible for creating.

PowerPoint advice. Every slide should have clear, readable text no smaller than 28 point font; remember to limit your use of full sentences. Each slide should also have some kind of visual to enhance the communication of that content. Using APA guidelines cite your sources, including in-text citations. The professional team product includes an introduction, multiple content slides, and a conclusion, as well as a reference slide. Better products usually have about 15 to 20 slides (four or five from each student). You may need more for more complex products. More detailed guidelines on presentation techniques is provided in a document “PowerPoint dos and don’ts” in the Files section of the Course Menu.

Submit your team assignment deliverable/product to the team discussion, Files section of the Course Menu for all to see, and to the Team Assignment area. The presentation is posted in the team discussions so that you can all work on it, and the team leader or designee should post a final copy in the Files section of the Course Menu so other teams can see it. Each participating team member should post the same final copy in his or her own Week 6 Team Assignment area so that it can be graded.

Remember to post the TLMR (Team Leader and Member Report) in Team discussions, and in your own area along with the deliverable/ product (PowerPoint).

In-class students must be ready to present your product to the class at the beginning of next week’s class.

Don’t forget to submit your assignment.

Team Assignment Rubric (Assignment Worth 60 points)

Team Assignment Content: Worth 20 points

Addresses all aspects of the question(s), applying information from the textbook, including 1 outside source per group member, and displaying an understanding from the weekly concepts.

Professional Communication: Worth up to 16 points

Presents information using clear and concise language in an organized manner (minimal errors in English grammar, spelling, syntax, and punctuation).

Formatting: Worth up to 12 points

Text is easy to read, formatting follows APA formatting guidelines, color schemes are balanced, fonts are reasonable in size.

Organization and Creativity: Worth up to 12 points

The PowerPoint was organized with proper headings and indentation. PowerPoint was unique and presented information in a creative way.

Team Participation:

Individual posted their contribution of the Team Assignment after Friday at 11:59pm (late): -5 points

Individual posted their TMLR after Sunday at 11:59pm (late): -2 points

TMLR report grade assessments: It is at the Professor’s discretion to assign grade penalties based on TMLRs.

PSYC305 Motivation and Leadership

Week 7 Individual Assignment Interview Report

Cross-Cultural Realities at Work (individual interview report)

In this individual assignment, you are required to interview someone who is different from you (see criteria below) so that you may learn from the interviewee and be able to adequately reflect on the questions for analysis as given below. Please make yourself aware of questions for interview and for analysis before conducting the interview.

This interview is designed for students who are learning about diversity.

Preparation

Find someone who meets all three criteria:

at least 7 years older or younger than you are;

doing work that you may not imagine yourself doing; and

culturally distinctly different from you.

Conducting the Interview

Your goal is to get the person talking. Listen for what is said, what is implied, and what is not said. Try not to insert your opinions and experience. Use the sample interview questions as below; please feel free to add your own.

Start the interview by explaining who you are and why you are interviewing him or her. Thank the person sincerely for giving you his or her time and thoughts. Be sensitive throughout the interview regarding whether the person wants to continue.

Sample Interview Questions

Start with questions that are easy and comfortable to answer.

What kind of work do you do?

How long have you been doing it?

Can you describe a typical workday?

Then move to questions that require more thought and rapport with the interviewer.

Why did you end up doing this work? What kind of person often does this sort of work? (And would you consider yourself typical?)

What do you like about this work?

What is difficult about this work?

How do [customers, others in the company, etc.] treat you? What do they think about the job you do? [Adapt this question to fit your particular interview—try to get at how the person thinks he or she is treated based on his or her work.]

How does being a [fill in the blank with a salient cultural category: man, older person, African-American, 20-something, etc.] play into the work you do?

Has this work changed the way you think about yourself and about the world?

What are some cultural values that are important to you? [It can be family, work, or interpersonal.] Do you think these are similar to or different from mainstream American culture? Please explain your ideas.

What do you like best about American culture? What do you like least? [Even if the person is American, he or she will have an opinion about this question that gives you some insight about how he or she views things from his or her perspective.]

Thank him or her again.

Analysis of Your Interview and Writing Your Report

Think about your interview, the person, and his or her work. Please consider these questions as you write your report for this assignment. Make sure to present a well thought response based on your interview and these questions.

First, state who the interviewee is and how does he or she meet the three criteria (all three should be met).

What aspects of this person’s work determine or indicate his or her status relative to others?

What are some of the connections between this person’s work experience and gender, race, age, and/or ethnicity, etc.?

What kinds of attitudes, values, and behaviors does this person’s work culture encourage?

What attitudes and values held by this person are similar to your own, and which are different?

From this interview, what can give us insight into communicating across cultures or across work cultures?

PSYC305 Motivation and Leadership

Week 8 Final Exam

Question 1 (TCO 3) Ethics is derived from the _____ word ethos, referring to a person’s inner character and fundamental orientation toward life.

Hebrew

Roman

Greek

English

French

Question 2 (TCO 3) Ethics has both _____ and _____ roots.

Scientific and poetic

Religious and secular

Statutory and common

Male and female

Question 3 (TCO 3) The following are six values of caring leaders in every field and level of responsibility:

Excellence, excitement, support, efficiency, effectiveness, ease

Determination, diligence, dogma, deliberation, dependability, delegation

Honesty, consideration, responsibility, persistence, excellence, commitment

Power, position, perseverance, perception, patience, people

None of the above

Question 4 (TCO 7) The time perspective of the individualist is ____.

The present

The future

The near future

The past

Question 5 (TCO 4) Time tested practices for developing successful teams are:

Show enthusiasm, make timely decisions, practice innovation

Admit mistakes, be flexible, have persistence

Give credit to others, keep people informed, keep promises

Put others first and self last

All of the above

Question 6 (TCO 4) A leader can create a high performance team by:

Showing enthusiasm for the work of the group

Making timely decisions based on group goals

Keeping people informed about progress

Putting others first and self last

All of the above

Question 7 (TCO 4) The leader as team builder does all of the following except:

Shows enthusiasm

Admits mistakes and uncertainties

Puts others first

Takes credit for work done by others

Question 8 (TCO 8) Managing conflict involves different degrees of _____ and ____.

Time and space

Personal involvement and organizational involvement

Cooperativeness and assertiveness

Detail and context

None of the above

Question 9 (TCO 9) A recent survey shows that _____ of the North American companies surveyed engaged in 11 or more change initiatives within a five-year period.

42 percent

11 percent

88 percent

97 percent

Question 10 (TCO 7) According to John Holland, the following are typical matches between personalities and occupations.

Realistic-engineer; Investigative-geologist

Artistic-composer; Social-counselor

Enterprising-lawyer; conventional-accountant

All of the above

Question 11 (TCO 3) Religious ethics are based on a _____ understanding of the world.

Secular

Theistic

Scientific

Phenomenological

Empirical

Question 12 (TCO 4) Group member roles that reduce group success are:

Ego tripper, negative artist

Above it all, aggressor

Jokester, avoider

All of the above

None of the above

Question 13 (TCO 8) Dealing effectively with diversity means:

Behaving in a way that creates trust and respect among people and gains benefits from their differences

Learning everything about other cultures in an effort to give special treatment to minority groups

Changing your way of thinking to be more like coworkers from different cultural backgrounds

All of the above

Question 14 (TCO 9) Types of leadership training interventions include:

One-on one coaching

Formal education

On-the job learning

All of the above

None of the above

Question 15 (TCO 9) The “Attitude in Response to Change Curve” describes the following phases in sequence of occurrence:

Exploration, denial, resistance, responsibility, commitment

Resistance, exploration, attitude trough, responsibility, commitment

Denial, resistance, attitude trough, exploration, responsibility, commitment

Resistance, denial, exploration, attitude trough, responsibility, commitment

Question 16 (TCO 9) _____ focus and energize people, _____ reinforces and encourages people, _____ is needed to correct and modify behavior.

Activities; practice; teamwork

Studies; repetition; analysis

Goals; recognition; feedback

Projects; measurement; planning

None of the above

Question 17 (TCO 6) _____ is a careful search for excellence, which involves taking the absolute best as a standard and trying to surpass it.

Top grading

Bottom lining

Pin pointing

Bench marking

None of the above

Question 18 (TCO 6) One minute praising has four characteristics, including:

Be immediate

Be specific

Be sincere

Encourage the individual

All of the above

Question 19 (TCO 6) The best performance reviews accomplish two results:

Increase complacency, decrease motivation

Increase turnover, decrease efficiency

Increase conflict, reduce teamwork

Solve job problems, develop employee competence

None of the above

Question 20 (TCO 10) Performance management is a critical element of effective leadership. One part establishes direction and clarity of assignment. It is:

Performance planning

Performance coaching

Correcting poor performance

None of the above

Question 21 (TCO 4) This question has multiple parts. Our text provides five techniques that help reduce the tendency towards groupthink in the decision-making processes. (I) Describe each technique in your own words, and (II) explain which symptoms of groupthink each technique is used to control or reduce, and why it works that way.

Question 22 (TCO 2) (I).Describe each of the following leadership styles: directive, participative, and free rein. (II) Explain which one is best, or, if no one style is best, describe what the style of leadership depends on.

Question 23 (TCO 3) List, describe, and provide an example to illustrate each of the four bases of power based on the position.

Question 24 (TCO 8) I. Describe five ways to manage diversity effectively.

II. Rank order these strategies, and explain why you ranked them as you did, using examples to clarify your rankings.