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NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 4 Discussion

The Process of Effective Writing

Discussion Preparation

Review What Not to Do: Evaluating Research Sources from the studies in this unit.

InstructionsYour first assignment in this course is due at the end of this unit; it may be helpful to use this discussion to review and discuss the academic writing process as preparation for your assignment.

After reviewing the multimedia presentation, answer the following questions:

How will you incorporate the writing process into the completion of your assignment?

How can you use this same process to help you write effectively in a professional setting?

If you reference specific aspects of the multimedia presentation, cite and reference the presentation following current APA guidelines.

Response Guidelines

Read the posts of your peers. Please choose posts that have had few responses thus far and refer to the Faculty Expectations for Response Guidelines. Comment on similarities and differences in how you each use the writing process.

NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 5 Discussion

DQ1 Diversity in the Health Care Workforce

Discussion Preparation

Examine “Case 67, Diversity in the Health Care Workforce” in your Cases in Health Care Management textbook. Also, refer to the articles you have located through the research guide and the unit readings.

Instructions

You are the human resources manager in this case. Address the issue of hiring the new business manager for the outpatient clinic within the framework of cultural competency, diversity/inclusion, and leadership. In your post, answer the following questions:

Should cultural proficiency and community awareness be rated more highly and given greater importance than other qualifications in the hiring process?

What management, training, and leadership practices support a new manager and ensure clinic programs and services respond to community needs?

Health care organizations must engage the communities they serve in order to improve cultural proficiencies and reduce health disparities. What are one or two community-engagement strategies that leadership might use in this scenario?

How does employing a diverse workforce contribute to and support effective leadership?

What leadership style/styles or communication strategies might be used to address the issues in this scenario?

Based on your analysis, who would you hire for this position from the candidates in the scenario?

If you use references to support your choices and position, be sure to cite them according to APA guidelines.

Response Guidelines

Read the posts of your peers. Please choose posts that have had few responses thus far and refer to the Faculty Expectations for Response Guidelines. Comment on the similarities and differences that you see in your peers’ posts and yours. Make an argument to support your position if you disagree with any points. If you need more information from your peer, be sure to ask for clarification.

DQ2 Father Time

Discussion Preparation

Review “Case 65, Father Time: A Case of Division Among Generations,” in your Cases in Health Management textbook, (pages 233–236). Also, refer to this unit’s readings and articles from your research.

Instructions

In your initial post, address the following issues within the framework of diversity/inclusion as the leader (Human Resource/Executive Director) in this case. Address the following:

Is Stanley a victim of age discrimination? Why or why not? Are there other factors (for example, social, cultural, or educational) at play that may inform how Stanley is perceived by the new staff?

As the leader in this case, what steps might have been taken to avoid being seen as uncaring or biased?

What would you have done differently to address and/or resolve this situation? How might a leader cultivate a more welcoming environment that embraces differences?

How does this case study apply to the real world (that is, consider the workforce shortage, the aging workforce, and the lack of new skilled health care workers)? How might you as the leader promote a diversified workforce that meets organizational and service delivery needs?

If you support your choices and position using references from the journal articles you found through your research or other readings, be sure to follow the APA citation guidelines.

Response Guidelines

Read the posts of your peers. Please choose posts that have had few responses thus far and refer to the Faculty Expectations for Response Guidelines. Anticipate the effectiveness of your peer’s approach to the situation.

NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 6 Discussion

DQ1 Transitioning to a New Manager

Discussion Preparation

Review Case 9 on pages 31–34 of your Cases in Health Management text.

Instructions

In your initial post, address the following questions based on the information provided in the case study:

What is your assessment of the different leadership styles displayed by Dr. Marshall versus Dr. Silver?

How might Dr. Silver take a more emotionally intelligent approach as the leader?

What could Dr. Silver have done to make an easier transition for the employees and the organization after Dr. Marshall’s departure? Give specific examples to illustrate your points.

Have you encountered a similar scenario in your professional life? How might you use this information in your current practice to be an emotionally intelligent and effective leader?

Use properly cited peer-reviewed articles or other scholarly research as needed to support your assertions. Refer to How Do I Find Peer-Reviewed Articles? in the Resource Toolbox and APA Style and Format (linked in Resources) for guidance.

Response Guidelines

Please read as many posts as time allows. Please choose posts that have had few responses thus far and refer to the Faculty Expectations message for response guidelines. Do you agree or disagree with your peer’s decisions? Has your peer successfully supported his or her choices?

DQ2 Leaders as Decision Makers

Discussion Preparation

Review the journal article on leadership and effective decision making you located in this unit’s first study.

Instructions

Briefly summarize the main points of the article. How does the information in the article support the idea that effective leaders are also effective decision makers? How might you use this article in your professional work?

Response Guidelines

Please read as many posts as time allows. Please choose posts that have had few responses thus far and refer to the Faculty Expectations Message for discussion response guidelines. Are there any points from the summary that need clarification?

NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 7 Discussion

DQ1 Ethics Case Study Analysis

Discussion Preparation

Review the case study on ethics you located in this unit’s first study.

Instructions

In your initial discussion post, address the following:

Identify the number and title of the case study you selected in the subject line of the discussion, for example, Ethics Case Study 35 – Ethical Dilemma.

Briefly explain why you chose this case study.

Explain what you believe to be the ethical issue or issues involved in the situation. Keep in mind that you may have to draw your own conclusions based on the information available.

Using the ethical theories presented in the readings, explain which ethical principles you would apply to the situation and why. How might you use the principles to resolve the identified situation?

Response Guidelines

Please read as many posts as time allows. Choose a post that has had few or no responses and respond to someone who selected a case study other than yours. Briefly review you peer’s case study so you have some context before you read the post. In your response, answer the following:

Do you think your peer has accurately identified the ethical issue or issues involved?

Are there other ethical principles you might apply to the situation?

Remember to refer to the Faculty Expectations for Response Guidelines.

DQ2 Living by a Code of Ethics

Discussion Preparation

When values are in conflict, a code of ethics is important in guiding decision making. It can also help define acceptable behavior for organizational members. In your third study activity for this unit, you searched the Internet for the professional code of ethics of an association aligned with your field or specialization. Examine that code in preparation for this discussion. Also, refer to the assigned readings from your first study activity for this unit.

Instructions

In your initial discussion post:

Identify the organization that published the code of ethics that you found (for example: the National Association for Healthcare Quality).

Include the URL to the code of ethics.

Use the information in the readings or the research you conducted to guide your choices, and address the following:

Identify an ethical challenge you have experienced or observed in your professional life (personnel issues, confidentiality, patient records, communication, and so on) to use as the basis of this discussion. Review the code of ethics appropriate for your profession along with any relevant research and determine how the ethical challenge might be resolved.

Analyze the factors that contribute to the ethical challenge and how it might affect the organization.

Propose a solution that aligns with your professional code of ethics and is supported with recent relevant research.

Explain how you as a leader will support and guide the process to resolve the ethical challenge.

Response Guidelines

Read the posts of your peers. Please choose posts that have had few responses thus far and refer to the Faculty Expectations for Response Guidelines. Examine the code of ethics and the organization chosen by your peer and consider the following questions when writing your response:

Are there common themes evident in their ethics codes and the one you selected?

Would you use this ethical standard to resolve the noted ethical challenge? Do you see a different way to apply the standards?

Is the publishing organization of the code of ethics one that you would be interested in joining?

NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 8 Discussion

Personal Leadership

Discussion Preparation

Complete the Leadership Self-Assessment assigned in this unit’s first study activity.

Instructions

One style of leadership is better suited to different times and situations than another. It is important, therefore, to understand which leadership style best fits the needs of a given situation. It might be said that the best leaders are those who can demonstrate characteristics of multiple leadership styles and can adapt those characteristics based on need and situation.

In your initial discussion post, address the following questions based on the results of your leadership styles assessment, the leadership styles media presentation, and the readings from this unit:

How would you describe your personal leadership style and your dominant leadership characteristics?

How might you integrate other leadership characteristics into your style to be more effective in a wider variety of situations? Give examples to illustrate your points.

As a leader, how might you apply the scholar-practitioner model in your workplace?

What indicators will you use to determine your effectiveness as a leader?

How could you use this assessment for effective leadership development for yourself and your professional peers or employees with a focus on diversity, inclusion, and ethics?

Be sure to follow APA guidelines for citations and references.

Response Guidelines

Read the posts of your peers. Please respond to posts that have had few responses thus far and refer to the Faculty Expectations message for discussion response guidelines. Comment on the similarities and differences in your style and that of your peer. Share any relevant experiences and ask questions for greater understanding.

NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 9 Discussion

Using Leadership to Empower Others

Discussion Preparation

The Unit 9 introduction suggested that the empowerment that comes with servant leadership is not power for the sake of the leader, but for the benefit of others. Reflect on how the following quotes influence the way you think about leadership and empowerment:

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader” (John Quincy Adams, as cited by Josephson, 2012).

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others” (Jack Welch, as cited by Lowe, 2008, p. 88).

“A good leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselves” (Eleanor Roosevelt, as cited in Famous Leadership Quotes, n.d.).

“You have to look at leadership through the eyes of the followers and you have to live the message. What I have learned is that people become motivated when you guide them to the source of their own power and when you make heroes out of employees who personify what you want to see in the organization” (Anita Roddick, 1991).

“A leader … is like a shepherd. He stays behind the flock, letting the most nimble go out ahead, whereupon the others follow, not realizing that all along they are being directed from behind” (Nelson Mandela, 2000).

Instructions

In your initial discussion post, address the following questions:

Which quote really spoke to you, and how might it influence the way you view the leadership, power, and authority with which you have been entrusted?

How could it help guide and shape your personal leadership style?

How might you use these approaches to effect change in health care as a leader?

How might these quotes, plus your readings on servant leadership, help you create a culture where diversity, ethics, and inclusion are valued?

Remember that anytime you use a resource to support your statements, you must follow APA guidelines for citations and references.

Response Guidelines

Read as many posts as time allows. Please choose posts that have had few responses thus far and refer to the Faculty Expectations for Response Guidelines. Use this discussion to gain a deeper understanding of the different ways and reasons people become leaders.

References

Josephson, M. (2011). More business & leadership quotes [Blog post]. Retrieved from http://business.josephsoninstitute.org/blog/2011/02/06/more-business-leadership-quotes/

Leadership-Central.(n.d.). Famous leadership quotes. Retrieved from http://www.leadership-central.com/famous-leadershipquotes.html#axzz4MiYcVMGL

Lowe, J. (2008). Jack Welch speaks. Hoboken, NJ: Wiley.

Mandela, N. R. (2000). Long walk to freedom: The autobiography of Nelson Mandela. Boston, MA: Little, Brown.

Roddick, A. (1991). Body and soul: Profits with principles, the amazing success story of Anita Roddick & the Body Shop. Danvers, MA: Crown

NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 10 Discussion

Looking Ahead: The Doctoral Capstone Project

One hallmark of a School of Nursing and Health Sciences doctoral graduate is the completion of a final capstone project. The aim is to develop a practice change project that requires appraisal, translation, and application of evidence to a practice situation. The project is mutually determined by various stakeholders and confirmed by a review of the current literature and best-practice environment. Learners investigate a clinical, organizational, or process question—a PICO(T) question—related to an area of nursing practice, the health care delivery system, or a public health policy issue. Each project must demonstrate the use of evidence to improve outcomes or resolve a gap.

It is vital for you to begin thinking of several areas in the first course of the program.

For this discussion, identify your program area and address the following:

What is your understanding of the capstone (practice doctorate) and how it applies to your educational and professional goals?

What area are you interested in studying over a two-year time frame? What questions do you have about a health care delivery practice or issue?

After reviewing the media presentation on creating a research topic and the CORE site, what are your initial ideas for your topic for the doctoral capstone project? What strategies might you use to identify a clinical/health care practice site and preceptor?

What strategies will you use to keep moving forward in the program? What are the secrets to success?

Response Guidelines

For this discussion, you are not required to respond to any other learners. However, you are encouraged to read as many posts as time allows. Should you choose to respond, refer to the Faculty Expectations message for guidelines.

NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 4 Assignment

Demonstrating Effective Leadership

Assignment Overview

According to General Colin Powell, “Great leaders are almost always great simplifiers who can cut through argument, debate, and doubt to offer a solution everybody can understand” (as cited by Harari, 2002).

For this assignment, you will examine case studies you selected from your Cases in Health Care Management textbook and determine if the health care leaders in these situations were able to offer sound solutions.

Note: It is recommended, but not required, that you begin the Unit 4 discussion, “The Process of Effective Writing,” before beginning this assignment so you can review and discuss the academic writing process before applying these concepts.

Assignment Preparation

Imagine that you are the manager of a health care organization confronting numerous issues potentially affecting the provision of safe, high-quality health care practices. You have decided to focus first on the issue that has particular relevance to your area of specialization or professional goals, or that presents a situation you might expect to encounter in your leadership role. As you consider an appropriate course of action to address this issue, you have decided to begin by searching the case study literature to gain insight into the actions of other health care leaders who have faced similar issues and may have provided a sound solution to the problem or issues. A colleague recommended the Buchbinder, Shanks, and Buchbinder text, Cases in Health Care Management as an excellent case study reference.

In the Buchbinder, Shanks, and Buchbinder text, locate two case studies other than Cases 9, 65, or 67 that are most closely aligned with the issues you have decided to address. In addition, be sure that your selected case studies will enable you to:

Evaluate the effectiveness of different leadership approaches in facilitating collaborative professional relationships across disciplines.

Evaluate health care leaders’ abilities to communicate effectively.

Analyze the role of communication in both creating and resolving a problem in health care leadership.

Evaluate how effectively leaders address any issues involving ethical practice, diversity, or inclusion.

Evaluate health care leaders’ abilities to manage and prioritize leadership responsibilities to resolve issues.

Be aware that the case studies in the text may not supply all of the needed information. In such cases, you should consider various possibilities and infer plausible conclusions.

Note: For your convenience, Appendix B in Cases in Health Care Management lists all cases by topic (Leadership, Quality/Patient Safety, Finance, Healthcare Professionals/Human Resources, Health Disparities/Cultural Competence, Ethics/Law/Conflict of Interest, Crossing the Line/Fraud) and by primary and secondary settings.

Assignment Instructions

Include a title page, abstract, and reference page.

An APA Style Paper Tutorial and the associated APA Style Paper Template are linked in Resources to help you in writing and formatting your paper. Format your work per these documents.

Include on your cover page the titles of the case studies you have chosen. For example, your title could read: “Demonstrating Effective Leadership: Case 82 – When Yes Means No and Case 83 – Emergency Divert Status.”

Include the case study in your references and use in-text citations when appropriate.

In the body of the paper, begin by briefly summarizing the facts surrounding the case studies. After you identify the leaders and the issues they are facing, analyze the factors that you believe contributed to each issue.

Note: In graduate-level writing, you should minimize the use of direct quotes. Lengthy quotes do not count toward assignment minimums. It is your interpretation of the material and its application to practice that is assessed.

Remember, the case studies may not supply all of the necessary information. In such cases, you should consider a variety of possibilities and infer plausible conclusions. However, please be sure to identify any speculations that you make as such.

An excellent tool for analyzing factors that contribute to a problem is the Fishbone Diagram, linked in Resources. Use of this optional tool is highly recommended but you will not submit your diagram with this assignment.

Compare and contrast the leadership approaches or styles these leaders use. Analyze how the approaches or styles make these leaders more or less effective in building interprofessional relationships across disciplines within the organization. Based on your analysis, determine how likely it will be that these leaders will be able to build and maintain such relationships with other communities and leaders outside their organization. Support your analysis with citations and appropriate APA references to peer-reviewed journals or scholarly sources.

Analyze how well these leaders communicate, verbally or in writing. Analyze the role of communication and communication strategies in both creating and resolving the issues presented in the case study.

Summarize and analyze how well the leaders managed professional responsibilities and priorities to resolve the issue in the case. What lessons could you take away from this case that could be applied by other leaders?

Summarize and evaluate how effectively the leaders addressed any issues involving ethical practice, diversity or inclusion in the case. What key lessons do these cases provide for leaders? Use examples to clarify and support your ideas.

Your instructor may require you to submit this paper to Smarthinking and attach the report to the assignment in the courseroom. Be aware that the turnaround time for Smarthinking can be 24-48 hours from submission to receiving the feedback report. Plan accordingly.

Submit a draft of your assignment to the SafeAssign source matching tool so you can make revisions before submitting it to your instructor for grading. Note: Submitting the work to SafeAssign does not submit it to the course room for evaluation.

Submit the paper to the courseroom for evaluation by clicking on the assignment title in the unit and uploading the paper as a Word document. Attach any required reports in the same way. The assignment is due no later than 11:59 p.m. CST on Sunday.

If you would like assistance in organizing your assignment, or if you simply have a question about your assignment, please do not hesitate to ask your courseroom instructor or the teaching assistants in the NHS Learner Success Lab for guidance and suggestions. If you want more assistance with writing, you can ask your instructor for a referral to a writing coach.

Example assignment: You may use the Demonstrating Effective Leadership Example, linked in Resources, to give you an idea of what a Proficient or higher rating on the scoring guide would look like.

Submission Requirements

Your paper should meet the following requirements:

Written communication: Write coherently to support central ideas, in appropriate format, and with correct grammar, usage, and mechanics.

Length of paper: 5–6 typed, double-spaced pages, not including the title page, abstract, and reference page.

References: At least four different resources (peer-reviewed journals or other scholarly resource, assigned unit readings, and the like).

APA formatting:

Include a properly formatted title page, abstract, and reference page.

An APA Style Paper Tutorial and the associated APA Style Paper Template are linked in Resources to help you in writing and formatting your paper. Format your work per these documents.

Apply correct formatting to all in-text citations and references.

Font and font size: Times New Roman, 12 point.

Submit the assignment to your instructor as an attachment in the assignment area no later than 11:59 p.m. central time Sunday.

Note: Your instructor may also use the Writing Feedback Tool to provide feedback on your writing. In the tool, click the linked resources for helpful writing information.

Reference

Harari, O. (2002). The leadership secrets of Colin Powell. New York, NY: McGraw-Hill.

NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 9 Assignment

Personal Leadership Portrait

The health care environment is complex, requiring leadership that is comprehensive and collaborative in the field. It is essential for leaders to be well versed in a range of areas (practice, research, education) as a means of effective engagement with interprofessional communities. Effective leaders have heightened awareness of self and individual leadership styles, leading to professional growth, career advancement, and the ability to develop leaders for the future across the fields of practice (nursing, health administration, public health).

Your final assignment in your first course will bring together all the aspects of leadership that you have examined and discussed over the last 9 units. In this assignment, you will analyze and evaluate your own leadership qualities to create a portrait of the health care professional and leader you aspire to be.

Since this assignment requires you to develop a self-portrait, you may write this paper in first-person voice. Note: It is very important for your development as a scholar-practitioner that you recognize that writing in the first person is not usually acceptable in academic papers. However, given the nature of this assignment, it has been deemed appropriate to make an exception here. Please remember that the third-person voice is the universal norm in academic writing. You should always exercise careful consideration before departing from this norm. If you have any questions about this, please contact your courseroom instructor, or post a question in the Ask Your Teaching Assistant area of the NHS Learner Success Lab.

Assignment Instructions

You have been offered the opportunity to apply for a leadership position in your organization. As a part of the application process, your potential employer uses the National Center for Healthcare Leadership’s (NCHL) competency model of leadership development (NCHL, 2016), which includes a self-assessment on behavior (relational), technical and operational skills, and strategic ability. In preparation for the interview, you will complete a personal leadership portrait using the information from the Leadership Self-Assessment you completed in Unit 8. It is important that you demonstrate your knowledge and experience in each of the areas outlined below.

To complete this assignment, you will need to:

Identify and analyze at least one leadership theory or style that you believe best aligns with your own thoughts of what leadership means. Use that theory or style (or theories or styles) to analyze your strengths and weaknesses.

Evaluate the leadership characteristics you already possess. Then, identify at least two additional leadership characteristics you would like to develop. Explain how these characteristics will allow you to guide, educate, inform, and influence others to manage change in the field of health care.

Evaluate how your leadership attributes will serve to help you build and maintain collaborative relationships across disciplines within your community.

Identify the main principles of ethical leadership in health care, citing your sources, and evaluate how you can best apply them given your leadership style. Where do you have room to grow in this area? How can you prepare yourself to do so?

Analyze how you, as a health care leader, can address diversity and inclusion. Explain why these factors are important and how they contribute to effective leadership in health care. Give an example you have experienced or read about. Cite your sources.

Apply the Capella Scholar-Practitioner Learning Model, linked in Resources, to analyze how your professional and academic experiences will contribute to and guide your development as an effective leader.

Summarize how the concepts and information you have gained from this course and from your own research will guide your continued leadership development and how you will apply them in practice.

Be clear and concise in your writing. Express your main points, arguments, and conclusions coherently.

Use correct grammar and mechanics. Be sure to support your claims, arguments, and conclusions with credible evidence from scholarly sources.

Cite your sources appropriately. Use correct APA formatting for all in-text citations and references.

Include a title page, abstract, and reference page. An APA style paper template and associated tutorial are linked in Resources to help you in writing and formatting your paper. Format your work per these documents.

Note: The assignment requirements outlined below correspond to the grading criteria in the Personal Leadership Portrait scoring guide, so be sure to address each point. You may also want to review the performance-level descriptions for each criterion to see how your work will be assessed.

Example assignment: You may use the Personal Leadership Portrait Example, linked in Resources, to give you an idea of what a Proficient or higher rating on the scoring guide would look like.

Submission Requirements

Your paper should meet the following requirements:

Written communication: Write coherently to support central ideas, in appropriate format, and with correct grammar, usage, and mechanics.

Length of paper: 6–8 typed, double-spaced pages, excluding the title page, abstract, and reference page.

References: At least five different resources (peer-reviewed journals or sources, assigned unit readings, et cetera) to support your statements.

APA formatting: Follow current APA guidelines for style and formatting, as well as for citing your resources in the body of your paper and on the Reference page.

Included a properly formatted title page, abstract, and reference page.

The APA Style Paper Tutorial and the associated APA Style Paper Template are linked in Resources to help you in writing and formatting your paper. Format your work per these documents.

Font and font size: Times New Roman, 12 point.

Submit the assignment to your instructor as an attachment in the assignment area no later than 11:59 p.m. central time on Sunday.

When you submit your assignment for grading, it will automatically be submitted to SafeAssign for a final report. Your instructor will provide feedback on a minimum of one originality report for an assignment each term. Some faculty may provide feedback on all originality reports for the assignments. It may be helpful to review your instructor’s policy for the course.

Note: Your instructor may also use the Writing Feedback Tool to provide feedback on your writing. In the tool, click the linked resources for helpful writing information.

Reference

National Center for Healthcare Leadership.(2016). NCHL organizational assessments. Retrieved from http://www.nchl.org/static.asp?path=2852,3241

NHS8002 Collaboration, Communication, and Case Analysis for Doctoral Learners

Unit 10 Assignment

CORE ELMS Login

This assignment will provide a practical introduction to the CORE ELMS system.

Instructions

Complete the following:

Review the information related to the capstone in the Unit 10 introduction and studies.

Review the SoNHS User Guide – CORE ELMS (linked in the Resources).

Go to the SoNHS Practicum page on Campus (linked in the Resources) and find your program:

Review the expectations and requirements to acquire a practicum site for your program, including the application process and the required paperwork, so you will be well prepared.

Click the CORE ELMS link under Course Tools in the courseroom’s left-navigation menu to access the CORE ELMS website.

Take a screenshot of your successful login.

For instructions on how to take a screenshot using a Mac, refer to the “How to Take a Screenshot on Your Mac” instructions linked in the Resources.

For instructions on how to take a screenshot in Windows, refer to the “7 Ways to Take Screenshots in Windows 10” instructions linked in the Resources.

Takes some time to explore the CORE ELMS site and documents.

Upload the screenshot of your successful login to complete the assignment.