28 Jan o lack of challenge

FORMATIVE ASSESSMENT

Activity 1

1- How can workforce mobilisation be used to address shortages identified when reviewing data on staff turnover? 75 words

2- The organisation you work for has asked you to analyse their existing workforce to determine areas where there are excesses or shortages or requirements for mobilisation. How would you do this? Explain 125 words

3- You have analysed the existing workforce of a catering organisation to determine areas where there are excesses or shortages. You have found that the organisation has a shortage of food preparation staff and excess of serving staff. What would you do to address these excesses and shortages? Provide at least five examples.

Activity 2

1- Name three sources you would use to research and review current and predicted external labour supply data, and demographic and economic data, to forecast human resources supply. What type of information to these sources provide? Why do you think these sources would provide a valuable source of information? (100-120 words)

2- You have been asked to review your organisation’s staff budgets as it is a factor that may affect workforce supply. What 14 things would you include in your calculations?

3- When calculating staff budgets, which method would you use? (100-150 words)

Activity 3

1- By law, what are organisations required to do or not do in relation to diversity of their workforce? (100-150words)

2- Identify five advantages of having a diverse workforce. Do not limit your responses to those ideas listed in the text.

3- Your organisation develops websites and online marketing tools for small business. The organisation does not have a particularly diverse workforce. In particular, the organisation does not tend to recruit older workers. This is because management feel that older workers will not have the technology skills needed to carry out work, even when they have qualifications in the field. What would you tell them about the need for and benefits of a diverse work force? (150-200 words)

Activity 4

1- What are retention strategies? (50-75words) provide five examples of things an organisation might do in an attempt to retain staff.

2- The organisation you work for makes and sells jewellery. In the past few years, the organisation has found that they are not making money on their line of watches so they have decided, as a part of their organisation strategy, to stop selling watches. This means that the workforce will need to be modified because watchmakers will no longer be needed. How might be the organisation modify its workforce? (50-75 words)

3- The organisation you work for sell PC’s and laptops. They have decided that they are going to start selling computer tablets (eg.ipads). They are expecting that this will significantly increase sales and will mean that more sales staff are going to be needed. How might the organisation modify its workforce in this situation? (100-150 words)

Activity 5

· 1 Define turnover. Why do organizations need to analyze turnover rates? (40–60 words)

· 2 You have analyzed the turnover rates in your organization and feel that they are unacceptably high. Others in the organization argue that turnover is to be expected. What would you say to them? (100–150 words)

3 You work for a hotel. In the past year, 35% of the hotel’s employees have left the organization. The organization deems this level of turnover to be unacceptable. You have conducted exit interviews with these employees.

The reasons employees have cited for leaving the organization include:

o more pay

o better career opportunities/ restricted opportunities for advancement

o lack of challenge

o negative relationships with supervisors, managers

o overloading employees

o incidents of discrimination

o health and safety issues

o poor job security

How would you address unacceptably high staff turnover rates with each of these reasons in mind? (75–100 words)